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| Documentation |
| The latest owner’s manuals, quick start guides, and documents. |
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| FAQs |
| Fast answers to the most commonly asked questions. |
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| Returns |
| Find all the information you need on handling returns. |
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| Service Center |
| Need service? Find the closest service center to you. |
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Documentation
The latest owner’s manuals, quick start guides, and documents.
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Warranty Information
Get all the details concerning the warranty
for this product.
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FAQs
Fast answers to the most commonly asked questions. |
| Q | I have connected The Bridge (or The Bridge II) to the DMC 1000 and docked an iPod in The Bridge. Why am I unable to access photos stored on the iPod? | |
| A | Features, specifications and the product's appearance as shown in the owner's manual are based on prototypes and are subject to change after the manual is printed. We regret that, in this case, the manual states it is possible to view photos stored on an iPod that is docked in The Bridge, which in turn is connected to the DMC 1000. However, after the manual was printed, that feature was not implemented during production of the DMC 1000. We apologize for any inconvenience. |
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| Q | Is the HK 3490 receiver compatible with The Bridge docking station for iPod? | |
| A | No, the HK 3490 receiver may only be used with The Bridge II dock, which is a newer version of The Bridge. The Bridge II dock (available separately) includes an adapter that must be used to plug the dock into the HK 3490. See the manual for The Bridge II for more information. |
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| Q | Is The Bridge™ compatible with the video-capable iPod® and the iPod nano? | |
| A | Yes, The Bridge™ is physically compatible with the video-capable iPod® and the iPod nano. Harman Kardon The Bridge-Ready receivers that end in model numbers of "46" and higher are designed for video and still-image playback. Earlier The Bridge-Ready receivers are only capable of audio playback.
In any case, use the adapter that came with your iPod. Place it inside the adaptor marked "Universal" that is included with The Bridge, insert your iPod, and enjoy! |
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| Q | I am using an iPod® with The Bridge™ and a compatible receiver. How do I use the Shuffle and Repeat functions? | |
| A | When using The Bridge with some The Bridge-ready receivers, such as the AVR 247 and AVR 347, a main menu is displayed on-screen automatically in audio mode. Use the right-arrow key to scroll down to the Settings line, and press the Enter button to view the Repeat, Shuffle and other settings.
For other The Bridge-ready receivers, such as the AVR 145, AVR 245, AVR 146 and AVR 147, you may activate the Shuffle and Repeat functions in the DMP Settings menu, which is accessed by pressing the OSD Button on the AVR remote to display the on-screen menu system. Navigate to the Input Setup menu, and with The Bridge selected as the current source, you may scroll down to the DMP Settings line to access that submenu.
For older receiver models you may create a shuffled play list using iTunes, and save that play list to the iPod before docking it in The Bridge.
iTunes allows you to either shuffle the order of the tracks within an existing playlist, or to use the Party Shuffle function (enable this function by editing the Preferences) to create a new playlist. More information is available using the Help function in iTunes. |
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| Q | May The Bridge™ be used as the source device in a multiroom application? Is The Bridge compatible with A-BUS® applications? | |
| A | Yes. The Bridge delivers an analog source signal to the receiver, which may be selected as the source for a multiroom system, including an A-BUS system. |
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Product Updates
The latest software and firmware upgrades.
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Installation Instructions
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Service Center
Does your Harman Kardon product need service? You can locate the nearest authorized service center here. If you purchased a product directly from us please visit the
Harman Audio Store.
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Returns
Your model might be eligible for direct factory exchange under our warranty program.
PLEASE DO NOT BRING YOUR UNIT TO A SERVICE CENTER.
If you purchased your product online or from a local retailer, you may use this form to request an exchange.
IMPORTANT: Physical damage is not covered by the manufacturer’s warranty. This includes but is not limited to the following: cracked or broken feet/doors/display windows/enclosures; damage caused by water, other liquids, fire, drops, other types of mishandling or abuse. All units with physical damage that is not covered under the warranty will be refused and returned to the original sender. Small scratches, scuffs and minor dents are generally considered acceptable. If you need assistance with repair of physical or cosmetic damages, or if you are not certain if your problem is covered by the manufacturer's warranty, please call our support center at 1.800.422.8027.
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Warranty Exchange Request
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