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HKTS 11BQ
HKTS 11BQ
HKTS 11/230
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Support Resources
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Overview
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Documentation
Support Resources
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/ Documentation
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Documentation
The latest owner’s manuals, quick start guides, and documents.
Owners Manual
(0.88 MB)
Updated: February 19, 2010
Owners Manual
(0.85 MB)
Updated: February 19, 2010
/ see all documentation
Service Centre
Need service? Find the closest service centre to you.
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Returns
Find all the information you need on handling returns.
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Documentation
The latest owner’s manuals, quick start guides, and documents.
Owners Manual
Owner's Manual - HKTS 11 (Danish).pdf
(0.8 MB)
Updated: February 19, 2010
Owners Manual
Owner's Manual - HKTS 11 (English EU).pdf
(0.92 MB)
Updated: February 19, 2010
Owners Manual
Owner's Manual - HKTS 11 (Finnish).pdf
(0.78 MB)
Updated: February 19, 2010
Owners Manual
Owner's Manual - HKTS 11 (French EU).pdf
(0.82 MB)
Updated: February 19, 2010
Owners Manual
Owner's Manual - HKTS 11 (Italian).pdf
(0.8 MB)
Updated: February 19, 2010
Owners Manual
Owner's Manual - HKTS 11 (Spanish EU).pdf
(0.85 MB)
Updated: February 19, 2010
Owners Manual
Owner's Manual - HKTS 11 (Swedish).pdf
(0.88 MB)
Updated: February 19, 2010
Warranty Information
Get all the details concerning the warranty for this product.
FAQs
Fast answers to the most commonly asked questions.
Product Updates
The latest software and firmware upgrades.
Update Improvements
Update Eligibility
Installation Instructions
END USER SOFTWARE LICENSE AGREEMENT
IMPORTANT-READ CAREFULLY: This software is intended for receipt, installation and use only by end-user customers who are adults (over the age of 18 in most jurisdictions) and who own the Harman Kardon product appropriate for the software. Prior to continuing, you must agree to the following End-User License Agreement ("Agreement") as indicated by pressing the "CONTINUE/ I ACCEPT" button at the end of this page. If you do not agree to the terms of the EULA, press the "EXIT/I DO NOT ACCEPT" button at the end of this page to reject the Agreement and to cancel receipt and/or installation of the software. This Agreement is binding between you and Harman Kardon, Inc. ("Harman Kardon") for the software, services and supporting material, if any, that accompanies this Agreement. 1. BACKGROUND. 1.1 Customer desires to receive the Software for the sole purpose of upgrading firmware and/or software in Harman Kardon product owned by Customer. 1.2 Harman Kardon desires to provide such firmware and/or software to Customer for Customer's upgrade of Harman Kardon product and at Customer's sole risk. Customer and Harman Kardon agree as follows: 2. DEFINITIONS. 2.1 "Customer" shall mean the person or entity accepting this Agreement AND who is an end-user who owns the Harman Kardon product in which the Software is to be installed. 2.2 "Software" shall mean the software and supporting material, if any, that accompanies this Agreement, which may also include "online" or electronic documentation and Internet download services. 3. LICENSE. 3.1 Download, installation and/or use of the Software constitutes acceptance this Agreement. 3.2 Harman Kardon grants to Customer a royalty-free, non-exclusive and worldwide license to copy and use the Software exclusively for the purpose of installation and use in Harman Kardon products. Customer may not retain an archival copy of the Software. 3.3 Harman Kardon retains all rights, title and interest in and to the Software. 4. LICENSE RESTRICTIONS. 4.1 Customer shall not make any attempt to disassemble, decompile, reverse engineer or otherwise convert any part of the Software to a human-perceivable form or assist any other person to do so or attempt to do so. 4.2 Customer shall not modify the Software in any manner. 4.3 Customer's rights in the Software shall be limited to those expressly granted in this Agreement. 5. PROPRIETARY RIGHTS. 5.1 All intellectual property rights in the Software and all modifications, updates, upgrade to and derivative works based upon the Software belong solely to Harman Kardon, and Customer does not and shall not acquire any rights in them. 5.2 Customer shall not delete or in any manner alter the intellectual property rights notices of Harman Kardon, if any, appearing on the Software as delivered to Customer. 5.3 Harman Kardon reserves the sole and exclusive right at its discretion to assert claims against third parties for infringement or misappropriation of its intellectual property rights in the Software. 6. TERMINATION. 6.1 Without prejudice to any other rights, Harman Kardon may terminate this Agreement without notice if Customer fails to comply with the terms and conditions of this Agreement. 6.2 Upon termination of the Agreement for any reason, Customer shall immediately cease use of the Software. 7. CUSTOMER REPRESENTATIONS 7.1 If Customer is a company, signatory warrants that he/she has authority to contract on behalf of and bind the Customer. If Customer is an individual, Customer represents that they are an adult in their jurisdiction and capable of entering into a binding agreement. 8. DISCLAIMER OF WARRANTIES. 8.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HARMAN KARDON PROVIDES THE SOFTWARE AND DOWNLOAD SERVICES AS IS AND WITH ALL FAULTS AND DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. 8.2 HARMAN KARDON PROVIDES THE SOFTWARE WITHOUT WARRANTY OR CONDITION OF TITLE, QUIET ENJOYMENT AND QUIET POSSESSION. 9. LIMITATION OF LIABILITY. 9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HARMAN KARDON OR ITS SUPPLIERS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, REMOTE, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE OR PROFITS AND ATTORNEY'S FEES, ARISING FROM OR CAUSED, DIRECTLY OR INDIRECTLY, BY THE SOFTWARE, THE INSTALLATION PROCESS FOR THE SOFTWARE OR ARISING FROM OR CAUSED BY THIS AGREEMENT. 9.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT INCUR FOR ANY REASON WHATSOEVER, DOWNLOAD, INSTALLATION AND USE OF THE SOFTWARE IS AT CUSTOMER'S SOLE RISK. HARMAN KARDON DISCLAIMS ALL LIABILITY WITH RESPECT TO DAMAGES ARISING FROM OR CAUSED, DIRECTLY OR INDIRECTLY, BY THE SOFTWARE, THE INSTALLATION PROCESS FOR THE SOFTWARE OR ARISING FROM OR CAUSED BY THIS AGREEMENT. 9.3 THE FOREGOING LIMITATIONS AND DISCLAIMERS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE. 10. GENERAL PROVISIONS. 10.1 THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE SUBSTANTIVE LAWS OF THE STATE OF NEW YORK, EXCLUDING ITS CONFLICT OF LAW PRINCIPLES. CUSTOMER AND HARMAN KARDON AGREE TO EXCLUDE THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS UNDER THIS AGREEMENT AND ANY TRANSACTION BETWEEN THE THEM THAT MAY BE IMPLEMENTED IN CONNECTION WITH THIS AGREEMENT. CUSTOMER AND HARMAN KARDON AGREE THAT THE SUBJECT MATTER AND PERSONAL JURISDICTION ARE PROPER IN THE COURTS LOCATED IN U.S. DISTRICT COURT FOR THE SOUTHERN DISTRICT OF NEW YORK. 10.2 Customers may not assign or delegate all or any part of Customer's rights or obligations under this Agreement without the prior written consent of Harman Kardon, except to a person or entity that accepts possession of Customer's respective Harman Kardon product and who agrees to be bound by the terms of this Agreement. 10.3 Articles 8, 9 and 10 and Section 6.2 shall survive the termination and/or expiration of this Agreement. 10.4 Any amendment to or modification of this Agreement must be made in writing and signed by an authorized representative of both Customer and Harman Kardon. This Agreement is the complete and final agreement between Customer and Harman Kardon with respect to the subject matter of this Agreement. To the extent that any terms of any Harman Kardon policies or programs for support services conflict with the terms of this Agreement, the terms of this Agreement shall control. 10.5 If any provision of this Agreement is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full force and effect.
I have read and understand the End User License Agreement.
Accessories and Parts
Service Center
Does your Harman Kardon product need service? You can locate the nearest authorized service center here. If you purchased a product directly from us please visit the
Harman Audio Store.
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Returns
Your model might be eligible for direct factory exchange under our warranty program.
PLEASE DO NOT BRING YOUR UNIT TO A SERVICE CENTER.
If you purchased your product online or from a local retailer, you may use this form to request an exchange.
IMPORTANT: Physical damage is not covered by the manufacturer’s warranty. This includes but is not limited to the following: cracked or broken feet/doors/display windows/enclosures; damage caused by water, other liquids, fire, drops, other types of mishandling or abuse. All units with physical damage that is not covered under the warranty will be refused and returned to the original sender. Small scratches, scuffs and minor dents are generally considered acceptable. If you need assistance with repair of physical or cosmetic damages, or if you are not certain if your problem is covered by the manufacturer's warranty, please call our support center at 1.800.422.8027.
Warranty Exchange Request
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Proof of Purchase
You must supply a copy of your purchase receipt in order to complete your warranty exchange request. If you do not have your purchase receipt, please contact your dealer to obtain a copy. If you have your receipt electronically upload it in the following
Upload Receipt
If you are unable to upload your receipt below, please skip this step and fax us a copy of your receipt by following the instructions on the confirmation page.
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