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About Us

Contact Us

corporate contacts

Corporate Headquarters
Harman Kardon, a unit of HARMAN International Industries, Incorporated.
HARMAN International Industries
400 Atlantic Street, 15th Floor
Stamford, CT 06901

203.328.3500

Harman Kardon Media Relations
Members of the press with media inquiries may contact:
Sam Levin
levin-bridge
126 Hillside Ave
Mill Valley, CA 94941 USA
+1.415.827.3870
sam@levinbridge.com

Order support

Questions about your Harman Kardon purchase? Contact us by phone at 1.800.422.8027 from 8:00 a.m. to 8:30 p.m., EST Monday through Friday and 8:00 a.m. through 5:00 p.m., EST Saturday, or by e-mail.

Product support

Technical Support Questions
Contact us by phone at 1.800.422.8027 from 8:00 a.m. to 8:30 p.m., EST Monday through Friday and 8:00 a.m. through 5:00 p.m., EST Saturday, or via email.

Need Replacement Parts?
Replacing the finest audio products couldn’t be easier. Just send us an email , or call 1.800.422.8027. Harman Kardon representatives are available from 8:00 a.m. to 8:30 p.m., EST Monday through Friday and 8:00 a.m. through 5:00 p.m., EST Saturday.

New dealer inquiries

Dealers Wanted
If your organization wishes to become a direct dealer of one or several HARMAN brands and categories, please complete the following dealer request form and one of our sales representatives will contact you.

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Policies

Privacy Policy

Who We Are:
This web site is operated by or on behalf of Harman International Industries, Incorporated ("referred to as "Harman", "we", "our" and "us"). Harman's registered address is:

Harman International Industries, Incorporated
400 Atlantic Street, 15th Floor
Stamford, CT 06901, USA
+1.203.328.3500

Introduction: 
Harman provides you this privacy policy to explain to you how Harman collects, uses and protects your personal information when you visit Harman's web sites and when you use Harman's products. Harman respects your privacy and is committed to securing your personal information. This privacy policy was last updated on October 27, 2011. By using this website, you consent to our privacy policy and acknowledge that it is subject to our Terms of Use.

Collecting and Using Your Personal Information: 
We collect the personal information that you provide to us, as well as information automatically collected when you interact with this website, such as cookies and analytics tracking pixels, which help us evaluate the performance of our website and provide you with a better user experience.

Harman may use your personal information that you provide to us in the process of establishing an account on our website in the following ways:

  1. Obtain your name for purposes of communicating with you and identifying you as a user of the web site.
  2. Verify your age as older than 13.
  3. Verify your age as older than 18 or that you have obtained your parent's or guardian's permission to use the web site.
  4. Send you a catalog.
  5. Send you communications upon your request.
  6. Allow you to participate in a promotion or other web site feature.
  7. Customize and/or personalize your communications and shopping experience with Harman.
  8. Better respond to your customer concerns and complaints.
  9. Keep you informed of Harman's upcoming product releases unless you otherwise opt out of such messages.

Harman may use your personal information that you provide to us in the process of making a purchase in the following ways:

  1. Confirm your use of a valid credit card (or other authorized methods of payment).
  2. Process your payment via a credit card (or other authorized methods of payment).
  3. Send you the products that you purchased.

We may also disclose your personal information to our affiliates, third party service providers or distributors in order to fulfill your product orders.

Harman also gathers non-descriptive, non-personal information about how many visitors use our website. Harman does not collect any personal information about you in this instance but Harman may collect information that a user has visited the website for statistical analysis of the public's use of our website.

Unsubscribing, Removing or Modifying Your Information:
Harman appreciates that you may change your mind about our use of your personal information in the future. Harman offers several ways you can inform us about your privacy preferences:

  1. All email messages and newsletters will provide a description on how you can ask us to stop sending you messages and newsletters.
  2. At any time, you can send us an email at the address provided below.
  3. At any time, you can call our customer service number and request that you would like to change your marketing preferences.
  4. To modify or delete entirely the information you have provided during registration, please login and update your profile.

Please note that if you have unsubscribed from our communications to you, due to our internal processing requirements, you may receive communications already in production. If you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.


We self-certify compliance with

SafeHarborLogoSmall

 US-EU Safe Harbor Privacy Statement
Harman is strongly committed to protecting the privacy of those who entrust us with their personal information. Our employees, and all those who do business with us, trust and expect that we will protect their personal information in accordance with the promises we make. In furtherance of our commitment, we have certified to the Safe Harbor Agreement between the United States and the European Union ("EU"), with respect to personal data processed as part of our human resources, research and development, customer service, e-commerce and account management activities.

Accordingly, Harman adheres to the Safe Harbor privacy principles as agreed to by the U.S. Department of Commerce and the European Commission.

Cookies:
Harman may use cookies to improve your experience with our website. Harman may use cookies to improve Harman's understanding of your likes and dislikes about our website, what you like and do not like on our website, customize the website to your prior uses and to generally improve all customer needs and interests. A cookie is a small removable data file that is stored by your web browser on your computer. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your web browser settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. You may also delete cookies from your computer.

Disclosure and Sharing Your Personal Information:
Harman does not rent, sell or disclose your personal information or contact information to third parties for the third party's own purposes. Harman may share your information with Harman's affiliates under the same control of Harman as permitted under this privacy policy. In the event Harman is reorganized or transferred to a third party, your personal information may be transferred to the successor of Harman for the purposes and subject to the terms of this privacy policy. Harman (or, for consumers outside the United States, our distributor) may provide your credit card (or other authorized payment method) information to Harman's bank or credit card or other authorized payment processor solely for purposes of processing your payment. Harman may also share your information with delivery services or international distributors to ship products to you. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Protecting Your Information:
Harman engages the use of numerous technological security measures to preserve the security of your information, including without limitation, encryption technologies and authentication tools. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have a need to access your personal information for purposes of managing our website and providing you information as you have requested. All orders are placed through a secure server. Please be aware that no electronic data transmission over the internet can be 100% secure.

Transferring Your Information Overseas:
If you are located outside of the United States, Harman may transfer your information to Harman's affiliates under the same control as Harman, to other service providers or distributors outside of your country or territory. Harman manages its website from the United States. Harman acknowledges that the data protection laws and other laws of the United States may not be as comprehensive as those of your country or territory and Harman will take steps to ensure that your privacy rights are respected. Harman agrees to take the following actions on your behalf: have specific security measures in place to adequately protect your information, Harman will require its United States-based affiliates to sign a contract guaranteeing the safeguard of your personal information and set forth the specific requirements the United States-based affiliate must maintain and monitor ongoing compliance with the defined security measures.

Children's Privacy:

We respect the privacy of children. Our website is not designed to attract an audience younger than 13. We do not knowingly collect personal information from children under 13. Please contact us using the contact details below if you believe we may have collected information from your child, and we will work to delete it.

Your California Privacy Rights:
Under California laws, California residents can request information from Harman whether Harman has disclosed a person's personal information to any third parties for the third parties' direct marketing purposes. Harman will not sell or share your personal information with non-Harman companies for their direct marketing purposes without your consent. California residents desiring to request further information about our compliance with these laws or have questions or concerns about our privacy practices and policies are welcome to contact us using the contact information below.

Obtaining a Copy of or Updating Your Personal Information:
You can write Harman at any time to obtain the personal information Harman possesses about you or modify any personal information Harman retains that is incorrect. Please let us know what information you would like to receive from us or what information is incorrect and we will respond to you. Your request should include your name and proof of your identity.

Questions and Feedback:
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Notice and Contact Information:
For questions or concerns, please email us or contact us at:

VIA EMAILS:
webadmin@harman.com

IN WRITING:
Harman International Industries, Incorporated
400 Atlantic Street, 15th Floor
Stamford, CT 06901, USA
+1.203.328.3500

Terms of Use:
Please also visit our terms of use section that explains other terms governing the use of our websites.

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Terms of Use

Last Updated: October 27, 2011

Who We Are:
This web site is operated by or on behalf of Harman International Industries, Incorporated ("referred to as "Harman", "we", "our" and "us"). Harman's registered address is:

Harman International Industries, Incorporated
400 Atlantic Street, 15th Floor
Stamford, CT 06901, USA
+1.203.328.3500

Welcome to Harman's Website: Welcome to Harman's website. Our website offers to you information and resources about us, our business, our products and other tools and services, as well as opportunities to purchase certain Harman products.

Please read these terms of use carefully before using this website.


Your access and use of this website, as well as any purchases you may make through this website, are each subject to these terms of use and applicable laws. By using any part of this website, you unconditionally agree to follow and be bound by these terms of use If you do not agree to these terms of use, do not use this website. Please review these terms of use periodically as these terms of use may change and Harman may make such changes at any time.

Your Age and Agreement to these Terms of Use:
This website is intended solely for users who are thirteen (13) years of age or older and it is a violation of these terms of use for anyone under 13 to use this website By using this website, you represent to us that you are at least 13 years old. If you are at least 13 but are under the age of 18, you may only use this website with your parent's or guardian's consent and your parent or guardian must provide consent after having read these terms of use. You agree to all of the terms and conditions of these terms of use or if you are between the ages of 13 and 18, you represent that you have obtained your parent's or legal guardian's consent after your parent or legal guardian has reviewed and agreed to these terms of use. If you are a parent or legal guardian who has consented to the use of this website by a person between the ages of 13 and 18, you are fully responsible for that person's use of this website, including all financial charges and legal liability that that person may incur.


Changes to these Terms of Use or Website:
Harman may change these terms of use or the website at any time by posting the amendments on this website without any obligation to provide notice to you. These changes will be effective upon Harman's posting of these changes on the website. You agree that Harman will not be liable to you for any change or discontinuance, in whole or in part, of the terms of use or this website. Your use of the website after these changes will constitute your acceptance to the changes to the terms of use or this website You further agree to review these terms of use periodically and to make yourself aware of these changes.

Termination:
Harman reserves the right in its sole discretion to terminate or restrict your use of all or any part of this website, without reason, without notice and without liability to you or anyone else. The clauses in these terms of use pertaining to your use of Harman's intellectual property, indemnification and limitation of liability, and other clauses elsewhere in these terms of use that expressly provide for their survival upon termination or expiration, will survive any termination or expiration, in whole or in part, of these terms of use or your license to use this website.

Intellectual Property:
You acknowledge that all business information, code, content, drawings, graphics, information, logos, metadata, meta tags, marketing information, page format and style, phrases, pictures, music clips, video clips, product descriptions, product reviews, renderings, text and trademarks, the compilation of all of the foregoing and all intellectual property rights and goodwill associated therewith (collectively referred to as "site content") is owned by Harman (or used by it under license from third parties), and Harman reserves all rights in and to the site content. Except as expressly granted to you under these terms of use, Harman does not grant you any right, title or interest in or to any part of the site content. You will not copy, reproduce, publish, distribute, transmit, disseminate, display, exhibit, edit, modify, create derivative works from, or exploit in any way, any part of the site content You will not frame or utilize framing techniques to enclose any Harman trademark, logo, or other proprietary information. You will not use any meta tags or any other "hidden text" utilizing Harman's name or trademarks You will not delete, remove or otherwise alter any copyright, trademark or other proprietary notice appearing in or on the site content. You will not take any action to jeopardize, limit or interfere in any manner with Harman's rights in and to the site content. You agree not to portray Harman, its products or this website in a false, misleading, derogatory or otherwise offensive manner Harman reserves the sole and exclusive right at its discretion to assert claims against third parties for infringement or misappropriation of its intellectual property rights in the site content. This website may contain site content owned or licensed by third parties. All restrictions set forth in these terms of use equally apply to all site content owned or licensed by third parties.

Miscellaneous:
AirPlay, Apple, Apple TV, iMac, iPad, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, iPod touch, iTunes, Mac, MacBook, MacBook Pro and Safari are registered trademarks of Apple Inc.

Android is a trademark of Google Inc.

All other products, company names, brand names, trademarks and logos are the property of their respective owners. Any references to any third party names, marks, products or services, or hyperlinks to third party sites or material are provided to you solely for convenience, and do not imply any affiliation, sponsorship or endorsement by or of Harman or its products.

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Terms of Sale

Last Updated September 23, 2011
These Terms of Sale are applicable only to orders by and for residents of the 48 contiguous United States.  These Terms of Sale are further subject to Harman’s Terms of Use

Placing an Order

Product pricing and availability for Harman Kardon products are shown on this website. Pricing or availability may be subject to change at any time without notice. To place an order, simply add the desired items to your Shopping Cart. You can add, delete, update, or change the quantities of products in your cart while you shop the site. Once you are ready to buy, proceed to check out to enter your shipping and payment information to complete your order. You can complete your order as a guest or by opening a HarmanKardon.com user account. By opening a HarmanKardon.com user account, you can quickly access product support, updates and promotions straight from Harman Kardon.

Once your order has been submitted, you will receive a printable order confirmation screen detailing your order. You will also receive an order confirmation e-mail which will include your order details. Please be sure to save this order confirmation and print out a copy. This is your receipt for proof of purchase; your merchandise will not include an additional receipt. You will need this receipt if you ever require warranty service from any of our authorized repair centers throughout the U.S.

It typically takes one to two business days to process and ship your order. Once your order has shipped, we will email a shipping confirmation, including tracking number(s). The shipping carrier requires one business day from that time to validate the tracking information.

Payment

We accept payment via Visa, MasterCard, Paypal, and American Express.

You will be charged once your order has been shipped.

Please note that certain orders are subject to a 24-hour verification period to protect all parties from unauthorized credit card use. To assist in minimizing unauthorized card usage, please ensure that your credit card company has all of your current information on file including any alternate or authorized shipping addresses.


Order Cancellations

You can cancel or alter your order up until you submit the order. If your order has already been submitted, please contact the Customer Service Center at 1.800.422.8027 (from 8AM to 8:30PM., EST Monday through Friday (except holidays), and 8:00 a.m. to 5:00 p.m., EST Saturday) to cancel or alter the order.

If you have a problem with any part of your order, please e-mail our Customer Service Center. Please include your name and order number or call our toll-free customer service number at 1.800.422.8027.

Shipping

It typically takes one to two business days to process and ship your order.
Presently, we are only able to ship to the contiguous 48 states. We do not ship to Alaska, Hawaii, or P.O. Boxes. We also do not ship orders to international locations.
Once your order has shipped, we will send you a shipment confirmation email which will include tracking information for your products. To validate the tracking information, the shipping carrier typically requires one business day from the time you receive this notification.

Depending upon your shipping address, and product availability in our warehouses, your order may arrive in multiple shipments.  Any shipping or delivery dates provided will be estimates only.

When you receive your shipment, please inspect all packages for items such as remotes, manuals and cables, or any applicable accessories for the product(s) ordered. If the merchandise is not being installed right away, please power up or play the merchandise. Please be sure to save the box, the outer shipping carton (when applicable) and all packing material, in the unlikely event that you'll need it for a return shipment.

If you require any assistance, please call us toll free at 1.800.422.8027, and have your order confirmation number handy.

Returns

All orders from harmankardon.com are eligible for our 30 day return policy. You may return any item you purchased on harmankardon.com for any reason, within 30 calendar days of your shipping date, subject to the terms below. We'll gladly exchange your product (subject to availability) or give you a refund for the full amount of the merchandise - whichever you prefer. No restocking fees. No questions asked.
A return authorization is required for any exchange or refund. Any product shipped to us without a return authorization is not eligible for our refund policy and will be returned to the customer at his or her expense.

If, within 30 calendar days of the date of your shipping date, you would like to replace or return the item, the process can be initiated on the harmankardon.com Returns section which will trigger an email to our Customer Service Center. You will then be contacted by one of our representatives about your request. You can also contact the Customer Service Center directly at 1.800.422.8027, from 8AM to 8:30PM., EST Monday through Friday (excluding holidays), and 8:00 a.m. to 5:00 p.m., EST Saturday. A return authorization number (RA#) an a prepaid return shipping label will be provided to you by our Customer Service Center.  Gift purchases must be returned by the original purchaser.

RA#’s are valid for only 30 calendar days from the date issued. Replacement merchandise will not be reserved for more than 30 calendar days past the issuance of the RA#. Merchandise that we receive past the return period may be refused and returned. Products must be returned with all accessories originally included with such product. Additional product return instructions may be required. Notification will be sent to the e-mail and/or billing address you provided, should your return not be accepted.

Security & Privacy

Our site uses the industry standard Secure Sockets Layer (SSL) technology to ensure the safety of your Internet transactions. SSL encrypts all of your personal information, including credit card number, name and address, to prevent decoding. To verify the security of your connection, check the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When you are accessing a secure server, the first characters of the site address will change from "http" to "https".

Information you provide during transactions on this Web site are confidential. Please read our Privacy Policy for more information on the data we collect and how we use it.


Gift Cards
Use of Harman Gift Cards are subject to the Gift Cards’ terms and conditions of use.


Promotions
Use of promotional codes, discounts, coupons or similar promotions are subject to that promotion’s terms and conditions.  To be eligible for a specific promotion, your order must be submitted within the specified promotion period. Unless otherwise expressly stated in the applicable promotion’s terms and conditions, no more than one promotion may be applied to an order.

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Impressum

This website is provided to you by:

HARMAN International Industries, Inc.
400 Atlantic Street
Suite 1500
Stamford, CT 06901 U.S.A.

For any comments related to your harmankardon.com experience please contact the webmaster.

About Harman

HARMAN is the parent company behind an array of legendary brands that includes Harman Kardon®, JBL®, Mark Levinson®, AKG and Infinity Systems®. We are a leading global provider of premium audio and infotainment solutions, engaging customers around the home, in the car and on the go. Our family of distinguished brands enjoys a legacy spanning more than 60 years of leading-edge innovation and premium quality. Our customers include the top names in entertainment, automotive and venue design – linked by a common passion for high-fidelity sound and multimedia.

Harman Kardon is a brand of HARMAN International Industries, Inc. Current shareholders or interested parties looking to view fiduciary reporting for the most recent year or previous years, or for more information on HARMAN International Incorporated, Inc., visit the HARMAN Investor Relations website.

From engineers to entertainers, we’re all in this together. Harman Kardon works to protect the environment by eliminating waste and promoting company-wide conservation.

By pioneering a new concept in energy-efficient audio and infotainment design called GreenEdge™ we combine new environmentally friendly design with dramatic energy savings, without compromising the excellent performance for which our products are known.

Learn more about GreenEdge at HARMAN.com.

Do you have a passion for music and audio?

We operate worldwide through a network of more than 11,000 talented employees, positioned to serve both the emerging and established markets. Many among our team began their careers on the stage or in the recording studio, bringing their personal experience as customers to the design, production, and marketing of innovative new audio technologies.

We’re looking for people who want to join our global family and build a sound future – for our customers, our company, and our employees.

View our career opportunities at HARMAN.com.