| Question: | According to the owner’s manual, there are only two video presentation modes (aspect ratio options): Original and Full. However, my DMC 1000 offers three options: 4:3 Letterbox, 4:3 Pan Scan and 16:9 Wide. Is there an explanation for these options? |
| Answer: | Yes there is. We apologize for any inconvenience due to the fact that the product differs from what is described in the manual. The DMC 1000’s upgrade capability offers us the flexibility of improving the product right up until the beginning of the manufacturing process, even after the manual must be sent to the printer. This feature is correctly described below:
Video Presentation Mode: This setting selects the aspect ratio of video programming. Your choice should be made according to the shape of your video display and your personal preferences. Three choices are available:
• 16:9 Wide: If you have a widescreen (16:9) display, or a display that has a widescreen mode, choose this setting. The DMC 1000 will adjust the output for widescreen movies so that they fill the entire screen in the proper aspect ratio. However, a disc recorded in the 4:3 aspect ratio will appear pillarboxed, with black or gray bars on the left and right side of the screen. If the widescreen option is chosen
and a widescreen movie is played on a conventional 4:3 aspect ratio set, the image will be distorted due to vertical compression.
• 4:3 Letterbox: If you have a standard, 4:3 aspect ratio video display, choose this setting to see the entire frame of the movie as it is recorded on the disc without any image cutoff on the left and right sides. While this allows widescreen movies to be shown in their entirety, they will occupy a smaller portion of the screen and black “letterbox” bars may appear at the top and bottom of the screen.
• 4:3 Pan Scan: This setting is useful only with a few specially encoded DVDs; with all others, the letterbox format works best when a standard 4:3 aspect ratio video display is in use. For these special DVDs, widescreen movies will fill the entire screen. However, you won’t see parts of the picture (particularly the right and left edges). Most discs produced in a widescreen format can’t be cropped in this fashion,
which means the black bars will appear at the top and bottom of the screen (letterbox format). Some widescreen movies, particularly those on anamorphic DVDs, may be shown in their original width but spread vertically. With these discs, the letterbox format must be selected. |
| Question: | Adjusting the LFE Trim setting in the Audio Effects menu has no effect with some sources. What is going on? |
| Answer: | The LFE Trim setting only affects programs that have an LFE channel. If the audio program has no LFE channel, then this trim setting is fixed and the subwoofer level may be adjusted using either the subwoofer's physical level control (if it is so equipped) or the Level Adjust submenu of the Manual Speaker Setup menu on the AVR. |
| Question: | After connecting the DAL 150 to my computer, it fails to install correctly, and no HK icon appears in my systray. How can I proceed?
|
| Answer: | This may be a problem with the computer's internal configuration.
1. Go to your PC's desktop and right-click on the "My Computer" icon, then select "Properties" in the pop-up menu.
2. A dialog box should appear that will indicate which version of the Windows® operating system is installed on your computer. If it is not Windows 98SE, Me, 2000 or XP, then the DAL 150 will not work with your computer. The DAL 150 is not designed to work with Apple® Macintosh® computers.
3. You may find that you have the correct version of the Windows operating system installed, but need to download the most recent Service Pack from the Microsoft® Web site. Open your Internet Browser, and select the "Tools" menu and the "Windows Update" option. Or, point your browser to http://windowsupdate.microsoft.com. Follow the directions there to download any upgrades to your operating system.
4. If you are still having difficulty installing the DAL 150, you may need to check with the manufacturer of your computer for any additional software or firmware upgrades required to optimize operation of the USB port.
5. Some computers, particularly laptop computers, may require the use of an external, powered USB hub in order to function optimally with some USB devices, including the DAL 150. See your local computer reseller for more information on available powered USB hubs.
If you are still having trouble installing the DAL 150 on your computer, try returning the DAL 150 to your dealer and exchanging it for another unit. If the problem persists with the second unit, please contact us with the model of your computer and the operating system it is running so that we can analyze the problem.
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| Question: | After programming the Random or Repeat functions, the on-screen menu turned off. How do I turn it back on?
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| Answer: | Press the Status button (EzMenu button on the DVD 25) on the remote control to turn the on-screen menu back on.
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| Question: | After uninstalling the DAL 150, why can't I hear anything when I play back a selection using Windows Media™ Player, or another media player?
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| Answer: | Sometimes the uninstall procedure causes the PC’s software volume control to be turned all the way down to protect the equipment. Double-click on the speaker icon in the systray to adjust the control.
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| Question: | All of the DP2’s settings went back to the defaults after I turned my car off. Why? |
| Answer: | This can happen for a couple of reasons. First, if you’re powering the DP2 using the included cigarette lighter adaptor, then this will happen when you remove power from the cigarette lighter. There is no “battery backup” in the DP2 to retain settings. It needs a constant power source to provide a small amount of power for retaining settings.
If you have the DP2 hardwired in to your vehicle’s electrical system, and you’ve confirmed that there is constant power being sent to the DP2, then please contact our technical support representatives for assistance.
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| Question: | Are any of your GPS units WAAS (Wide Area Augmentation System) enabled? |
| Answer: | At this time, none of the GPS units are WAAS enabled. |
| Question: | Are software drivers needed for these speakers? |
| Answer: | No software drivers are needed for these speakers. Simply plug them into the analog audio output on your computers soundcard, and you will be ready to roll. |
| Question: | Are there any other remote codes for devices not listed in the AVR 110 manual?
|
| Answer: | All of the remote codes programmed into the remote control are listed in the book. However, we changed some of the codes starting with units with serial number TH0014–14541 and up. If none of the tips below help you, you may wish to contact our customer service representatives at 1-800-422-8027 for information on obtaining either the older or newer version of the remote, together with an updated code list.
Sometimes, the best codes for your device may be listed under a sister brand name to the company that manufactured your device, making it difficult for you to find the correct codes. Therefore, we have included an Auto Search function to find the codes for you automatically.
Turn on the device you want to be able to control with the remote.
Press the Input Selector button for that type of device, e.g., TV or DVD, and the Mute button simultaneously until the red light stays lit.
Pointing the remote toward the device, press either the up or down arrow button repeatedly until the device turns off. Do this slowly, so that you don't miss the code when it is selected.
Press the Input Selector button again and the red light will flash three times.
Read out the code number selected by pressing the Input Selector button for your device and the Mute button until the Program Indicator light turns amber. Press the Set button and the Program Indicator light will blink green. Count the number of blinks for each digit of the three-digit code. Ten blinks indicate a zero.
If all functions do not work correctly, try the Auto Search method again (but skip the first code this time), or try directly entering a different code.
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| Question: | Are there any other remote codes for devices not listed in the AVR 210 manual?
|
| Answer: | All of the remote codes programmed into the remote control are listed in the book. However, we changed some of the codes starting with units with serial number TH0015-12511 and up. If none of the tips below help you, you may wish to contact our customer service representatives at 1-800-422-8027 for information on obtaining either the older or newer version of the remote, together with an updated code list.
Sometimes, the best codes for your device may be listed under a sister brand name to the company that manufactured your device, making it difficult for you to find the correct codes. Therefore, we have included an Auto Search function to find the codes for you automatically.
Turn on the device you want to be able to control with the remote.
Press the Input Selector button for that type of device, e.g., TV or DVD, and the Mute button simultaneously until the red light stays lit.
Pointing the remote toward the device, press either the up or down arrow button repeatedly until the device turns off. Do this slowly, so that you don't miss the code when it is selected.
Press the Input Selector button again and the red light will flash three times.
Read out the code number selected by pressing the Input Selector button for your device and the Mute button until the SPL light turns amber. Press the Set button and the SPL light will blink green. Count the number of blinks for each digit of the three-digit code. Ten blinks indicate a zero.
If all functions do not work correctly, try the Auto Search method again (but skip the first code this time), or try directly entering a different code.
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| Question: | Are there any other remote codes for devices not listed in the AVR 310 manual?
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| Answer: | All of the remote codes programmed into the remote control are listed in the book. However, we changed some of the codes starting with units with serial number TH0016-16123 and up. If none of the tips below help you, you may wish to contact our customer service representatives at 1-800-422-8027 for information on obtaining either the older or newer version of the remote, together with an updated code list.
Sometimes, the best codes for your device may be listed under a sister brand name to the company that manufactured your device, making it difficult for you to find the correct codes. Therefore, we have included an Auto Search function to find the codes for you automatically.
Turn on the device you want to be able to control with the remote.
Press the Input Selector button for that type of device, e.g., TV or DVD, and the Mute button simultaneously until the red light stays lit.
Pointing the remote toward the device, press either the up or down arrow button repeatedly until the device turns off. Do this slowly, so that you don't miss the code when it is selected.
Press the Input Selector button again and the red light will flash three times.
Read out the code number selected by pressing the Input Selector button for your device and the Mute button until the SPL light turns amber. Press the Set button and the SPL light will blink green. Count the number of blinks for each digit of the three-digit code. Ten blinks indicate a zero.
If all functions do not work correctly, try the Auto Search method again (but skip the first code this time), or try directly entering a different code.
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| Question: | Are there any other remote codes for devices not listed in the AVR 510 manual?
|
| Answer: | All of the remote codes programmed into the remote control are listed in the book. However, we changed some of the codes starting with units with serial number TH0017-12123 and up. If none of the tips below help you, you may wish to contact our customer service representatives at 1-800-422-8027 for information on obtaining either the older or newer version of the remote, together with an updated code list.
Sometimes, the best codes for your device may be listed under a sister brand name to the company that manufactured your device, making it difficult for you to find the correct codes. Therefore, we have included an Auto Search function to find the codes for you automatically.
Turn on the device you want to be able to control with the remote.
Press the Input Selector button for that type of device, e.g., TV or DVD, and the Mute button simultaneously until the red light stays lit.
Pointing the remote toward the device, press either the up or down arrow button repeatedly until the device turns off. Do this slowly, so that you don't miss the code when it is selected.
Press the Input Selector button again and the red light will flash three times.
Read out the code number selected by pressing the Input Selector button for your device and the Mute button until the SPL light turns amber. Press the Set button, and the SPL light will blink green. Count the number of blinks for each digit of the three-digit code. Ten blinks indicate a zero.
If all functions do not work correctly, try the Auto Search method again (but skip the first code this time), or try directly entering a different code.
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| Question: | Are there any other remote codes for devices not listed in the AVR 7000 manual?
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| Answer: | All of the remote codes programmed into the remote control are listed in the book. Sometimes, the best codes for your device may be listed under a sister brand name to the company that manufactured your device, making it difficult for you to find the correct codes. Therefore, we have included an Auto Search function to find the codes for you automatically.
Turn on the device you want to be able to control with the remote.
Press the Input Selector button for that type of device, e.g., TV or DVD, and the Mute button simultaneously until the red light stays lit.
Pointing the remote toward the device, press and hold either the Surround Mode Selector or the Sleep button. The remote will send out a series of codes, with a flash underneath the Input Selector, indicating that a code has been sent. When the device being programmed turns off, quickly release the button.
Press the Input Selector button again to confirm the code and the red light will flash twice.
Read out the code number selected by pressing the Input Selector button for your device and the Mute button until the red light stays lit. Press the Test button and the red light under the input selector will blink. Count the number of blinks for each digit of the three-digit code. Ten blinks indicate a zero.
If all functions do not work correctly, try the Auto Search method again (but skip the first code this time), or try directly entering a different code.
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| Question: | Are there any other remote codes for devices not listed in this receiver?
|
| Answer: | Sometimes, the best codes for your device may be listed under a sister brand name to the company that manufactured your device, making it difficult for you to find the correct codes. Therefore, we have included an Auto Search function to find the codes for you automatically.
Turn on the device you want to be able to control with the remote.
Press the Input Selector button for that type of device, e.g., TV or DVD, and the Mute button simultaneously until the red light stays lit.
Pointing the remote toward the device, press either the up or down arrow button repeatedly until the device turns off. Do this slowly, so that you don't miss the code when it is selected.
Press the Input Selector button again and the red light will flash three times.
Read out the code number selected by pressing the Input Selector button for your device and the Mute button until the Program Indicator light turns amber. Press the Set button and the Program Indicator light will blink green. Count the number of blinks for each digit of the three-digit code. Ten blinks indicate a zero.
If all functions do not work correctly, try the Auto Search method again (but skip the first code this time), or try directly entering a different code.
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| Question: | Are there any restrictions on entering text for playlist names, song titles or other information? I used a graphic character when naming a play list, and now I can’t find the playlist in the Media Library. What is going on? |
| Answer: | Do not use special characters, such as the yen symbol, in playlist names or when editing track or other information. The DMC 1000 is not able to process these characters correctly, which may make it impossible to retrieve the playlist or other content for later playback. |
| Question: | Are these speakers magnetically shielded? |
| Answer: | Yes, these speakers are magnetically shielded. |
| Question: | As my CD Player plays for a while, I begin to hear distortion in the sound. Is something wrong?
|
| Answer: | Early production of this unit had a component that became unstable as it heated up. Please bring your unit to an authorized service center and a modification will be performed that will resolve this problem.
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| Question: | Can I add a subwoofer to this system? |
| Answer: | This system does not support a subwoofer. |
| Question: | Can I add more satellites to this system? |
| Answer: | This system does not allow any more satellites than the ones included in your system. |
| Question: | Can I connect the DMC 1000 directly to my home computer network to access iTunes, the Internet or other programs? |
| Answer: | No, the DMC 1000 cannot be used with iTunes or other programs, or to access specific Web sites on the Internet. The network connection is only used by the DMC 1000’s internal software to access the Gracenote® MusicID® service to obtain identifying information for audio content that is tagged. The network connection may be connected to an Audioaccess® W.H.E.N.™ system. We recommend you consult a custom installer who is familiar with Audioaccess products. |
| Question: | Can I have two of these speaker systems running at the same time? |
| Answer: | Yes, although some soundcards do not support two analog devices running at the same time. Please check with your soundcard manufacturer to be sure. |
| Question: | Can I import addresses from external sources such as Outlook? |
| Answer: | This feature is not available and is not planned for future implementation. |
| Question: | Can I play an HDCD® disc in the DVD 5?
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| Answer: | Although the DVD 5 does not include HDCD decoding, if you have an outboard processor with HDCD decoding, such as the Harman Kardon AVR 7000 or AVR 510, you may connect the digital audio output of the DVD 5 to one of the digital inputs on your processor and the DVD 5 will transmit all of the information on your HDCD-encoded disc. If you still cannot detect a difference, check your processor and try deactivating other decoding modes, such as Logic 7® or Dolby® Digital or other surround modes, since some processors are unable to perform more than one type of decoding at a time.
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| Question: | Can I plug headphones into this speaker system? |
| Answer: | No, there is no headphone jack available on this speaker system. |
| Question: | Can I replace the display on my Drive + Play with that from the DP2? |
| Answer: | No. Unfortunately, the two displays are not interchangeable. However, if you currently have a Drive + Play, the display mounts are interchangeable so mounting your DP2 display will be a cinch. |
| Question: | Can I replace the DMC 1000’s internal hard-disk drive? |
| Answer: | Absolutely not. The hard-disk drive contains special programming, in addition to storage capacity for the Media Library. To increase storage capacity, connect an external hard-disk drive to the front- or rear-panel USB port. |
| Question: | Can I run two SoundSticks together or other speakers at the same time with the SoundSticks?
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| Answer: | No, this is not possible, as it is a limitation of the computer. The computer can recognize only one USB audio output device at a time and will only send sound to an analogue sound or digital sound, but not both at the same time.
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| Question: | Can I upgrade the iSub to the SoundSticks? |
| Answer: | No, the SoundSticks are a 3 piece system, consisting of 2 satellite speakers and a subwoofer that looks like the iSub. The iSub is a standalone subwoofer unit, it does not have the required 2 channel amplifier to power the satellite speakers. |
| Question: | Can I upload content from an iPod docked in The Bridge to the Media Library? |
| Answer: | No, the connection with The Bridge allows playback only. |
| Question: | Can I use a remote control to control power on/off or volume on the PA 4000 via the optional IR sensor installed in a KP 1?
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| Answer: | No. The optional IR sensor relays the remote control signal to a source device, such as a receiver or processor, or a DVD player. The PA 4000 itself can be controlled using the 3 buttons on the KP 1 keypad, or using the controls on the PA 4000's front and rear panels.
Alternatively, you could adjust the PA 4000's Power Control Mode Switches to power each channel pair on using the Music Sense or AC/DC Trigger modes instead of via the keypad. In Music Sense mode, the PA 4000 will automatically turn on when an audio signal is present at the inputs, and will automatically turn off when no signal is present for approximately 10 or 15 minutes. In AC/DC Trigger mode the unit will automatically turn on when a 3 – 30-volt signal is applied to the Trigger Jack. In either of these modes, you could use the remote control to pass a power-on command to your source component via the optional IR sensor installed in the KP 1. In Music Sense mode, your source component will cause the PA 4000 to power on by presenting an audio signal. In AC/DC Trigger mode, you will have to have installed your source component with a trigger connected to the PA 4000 Trigger Jack to turn on the PA 4000 when the source itself turns on.
However, if you decide to use either the Music Sense or AC/DC Trigger modes, you will not be able to power the PA 4000 on or off using the KP 1 keypad.
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| Question: | Can I use the Guide+Play GPS-810 and Drive+Play 2 in the same vehicle? How do I make sure the control knobs don’t interfere with each other? |
| Answer: | Though the remote controllers for the Drive and Play 2 and GPS810 are identical, you can use both the GPS810 and DP2 in a car using both remotes! The trick is making sure that the remotes bind correctly to their corresponding device. Once the remote is bound, it will only control one device.
The binding range of the DP2 is much wider than the binding range for the GPS810. The DP2 range is 20 feet while the GPS810 range is about 1 foot.
A problem would arise if the GPS810 battery drained completely to the point where the unit shuts off. The GPS810 remote would try to bind with anything within range. If the DP2 is on, the GPS810 remote will bind to the DP2. In order to get the GPS810 remote to bind again with the GPS810, you would have to take the GPS810 outside the DP2 binding range (over 20 feet away) and reset the remote in order to bind it with the GPS810 again. This is done by taping the center button until you get a conformation on the GPS 810’s screen.
There should be no problem if the remotes are bound correctly the first time and the GPS810 battery doesn’t drain completely to the point of turning off. |
| Question: | Can I use the Repeat A-B function while playing a DVD in Slow-Play mode? |
| Answer: | No, the Repeat A-B function is not available in Slow-Play mode. |
| Question: | Can I use the SoundSticks on my stereo system, TV, iPod/MP3 player? |
| Answer: | No, the SoundSticks use a USB connector. It will only work with compatible computers equipped with USB, no adapters are available.
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| Question: | Can I use VMAx® with my headphones?
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| Answer: | It is a feature of the AVR 125, AVR 225, AVR 120, AVR 220, AVR 320, AVR 520 and AVR 8000 to provide VMAx (Near and Far modes) at the headphone output. This allows you to enjoy the full benefit of 5.1-surround sound when playing DVDs without disturbing others. With VMAx engaged, the receiver first uses the selected surround sound decoder (e.g., Dolby® Digital) to process the incoming audio signal. VMAx processes this output to create virtual surround sound when the headphones are used.
The HK 3470 functions differently. The implementation of VMAx was not optimized in this model for use with the headphones. Therefore, although you cannot do any harm by activating VMAx while listening through the headphones, and you will notice a difference in the sound field, it may not be to your liking.
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| Question: | Can I use VMAx® with my headphones?
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| Answer: | It is a feature of the AVR 110, AVR 210, AVR 310 and AVR 510 to provide VMAx (Near and Far modes) at the headphone output. This allows you to enjoy the full benefit of 5.1-surround sound when playing DVDs without disturbing others. With VMAx engaged, the receiver first uses the selected surround sound decoder (e.g., Dolby® Digital) to process the incoming audio signal. VMAx processes this output to create virtual surround sound when the headphones are used.
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| Question: | Can my DVD player display MP3 text?
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| Answer: | Yes. When an MP3 disc is loaded and recognized, the DVD 25 and the DVD 50 will display all of the filenames on the disc using the on-screen video display. The unit will display the filenames up to 12 characters in length. You may scroll through the list, but the DVD player will not organize the filenames, aside from listing them alphabetically. You may also create a playlist of MP3 files. Please see your owner's manual for further information.
In addition, for the DVD 50 only, if you press the Title button on the remote control while an MP3 selection is playing, the DVD 50 will scroll the filename across its front panel.
Note: The DVD 5 is not capable of recognizing or playing MP3 discs.
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| Question: | Can my DVD player play DVD Audio (DVD-A) discs?
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| Answer: | No, the DVD 25 and the DVD 50 do not support the DVD Audio format. However, most DVD-Audio discs also contain a Dolby® Digital 5.1 track, a PCM track or other tracks that can be played using the DVD player's digital audio outputs.
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| Question: | Can my surround-sound receiver handle a 4-ohm load?
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| Answer: | All Harman Kardon Audio/Video receivers can handle most 4 and 6 ohm speakers on the market today. However, there are some manufacturers' speakers that have a minimum impedance well below the 4 and 6 ohm nominal impedance. In this situation, the receiver will protect itself by going into standby mode. This will not damage the speakers or the electronics, but it is an indication that the speaker in question is not compatible with our receiver. Note: The continued use of the receiver with speakers that cause it to shut down can result in eventual failure of the receiver which is not covered by the warranty.
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| Question: | Can you use the optical or coaxial digital outputs for MP3 playback?
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| Answer: | Yes, but note that the output will be in the audio format, not in MP3.
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| Question: | Do I need a voltage converter for another country outside of the U.S.A? |
| Answer: | Yes, this system does not have a switching power supply. A standard step-down transformer will work. |
| Question: | Does the AB 1 have a mute control? |
| Answer: | Yes. Tap the Volume Down button to mute the audio, and tap the Volume Up button to unmute it. The mute control affects only speakers connected to that AB 1; other rooms and zones in your system are not affected. |
| Question: | Does the A-B Repeat function work with all types of content and media? |
| Answer: | No, the A-B Repeat function is only available with DVDs. |
| Question: | Does the ADP303 decode Dolby® Pro Logic® ?
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| Answer: | The ADP303 is strictly a Dolby Digital decoder. It is usually connected to an existing system, such as the AVR80, that already has Dolby Pro Logic built in.
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| Question: | Does the ADP303 decode DTS® ?
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| Answer: | The ADP303 is strictly a Dolby® Digital decoder. However, because it has a 6-channel direct input, you can add an external DTS decoder to your system by simply connecting it to the 6-channel input and selecting bypass on the ADP303. This will disengage the ADP303 and will engage the DTS decoder connected to the 6-channel direct input.
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| Question: | Does the DVD 5 support HDCD® ?
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| Answer: | No, it does not. However, if you have a receiver that does, such as the Harman Kardon AVR 7000, simply connecting the digital output from the DVD 5 to your receiver will give you HDCD decoding.
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| Question: | Does the DVD 5 support the DVD Audio format?
|
| Answer: | No, it does not.
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| Question: | Does the GPS-810 display text messages from a Bluetooth enabled phone? |
| Answer: | This feature is not available and is not planned for future implementation. |
| Question: | Does the GPS-x10 connect to or support the iPod in any way? |
| Answer: | As of this writing, none of our GPS models support the iPod. |
| Question: | Does this receiver do DTS® decoding?
|
| Answer: | This receiver is strictly a Dolby® Digital/Dolby Pro Logic® system. It does not support DTS.
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| Question: | DVD 10 can read CD-RW, so why is it impossible to read CD-R when it can play CD-RW? |
| Answer: | The wavelength of the laser reading DVD discs is the same as the wavelength necessary for reading CD-RW discs. That is why these CD-RW discs can be read normally.
CD-R discs are produced differently. To be able to read CD-R discs, you will need a laser with a different wavelength. The laser currently in the DVD 10 is not able to send light with different wavelength and that is the reason for not being able to read CD-R discs. All our new DVD players will be able to read CD-R discs.
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| Question: | Ever since connecting this received to my system, I get lines, static, and/or noise on my TV. What am I doing wrong?
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| Answer: | This is an RF-interference problem. Please check all of your cable TV lines (75-ohm coax lines), and make sure that they are RG6 cables. If any of them are not RG6 cable, they may be picking up the RF signal from the AVR. Please change all cables to RG6 (the new cable standard). This should solve your problem.
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| Question: | Every time I try to drag a button into a macro, my computer locks up. What is wrong?
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| Answer: | Judging by this description, you probably have an ATI video card. Please follow the directions below to solve your problem.
1. Close all applications
2. Right Click on "My Computer"
3. Click on "Properties"
4. Click on the "Performance" tab
5. Click on the "Graphics" button
6. Chances are the Hardware Acceleration is set to FULL; bring it down one notch
7. Click OK
8. Click Close
9. The Computer will ask you if you want to restart your computer now; click Yes
When your computer reboots, try running the software again. It should work fine. If it does not, repeat steps 1-9 again, and bring it down another notch.
You will notice that your video may no longer work as well as it did. When you have finished setting up the TC1000, simply set the Acceleration back to full, and it will be fine.
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| Question: | How about a Bluetooth interface for my phone? |
| Answer: | We are looking to have this available by November. Unfortunately, we have no details at this time. Please check this FAQ from time to time for updates and more information. |
| Question: | How can I connect a powered subwoofer to this receiver using line levels?
|
| Answer: | Follow these directions:
Purchase two Y-cords (single female RCA into two male RCAs).
Disconnect the jumper that goes from the left pre-out into the left main-in.
Replace it with the two male RCAs from the first Y-cord.
Disconnect the jumper that goes from the right pre-out into the right main-in.
Replace it with the two male RCAs from the other Y-cord.
You now have a left and right pre-out jack waiting to be connected to a subwoofer. Simply run a stereo RCA cable from the left and right pre-outs to the subwoofer inputs.
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| Question: | How can I get this amp to turn on with my preamp?
|
| Answer: | There is a section in the manual that talks about the remote power function on this amplifier. You will need a 6 to 12- volt power supply (current is not an issue). You will need to plug it into the remote power jack on the back of the amp. Now, plug the power end of the power supply into the switched outlet on your receiver and leave your amp in the ON position.
From now on, whenever you turn on your preamp, the amp will also turn on.
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| Question: | How can I get this unit serviced?
|
| Answer: | Please contact the service center listed below. This is our exclusive car-audio service center for the entire country.
Hi-Tech Masters
17605 Fabrica Way, Suite I
Cerritos, CA 90703
Phone: 714-670-6488
Fax: 714-670-6853
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| Question: | How can I listen to MP3 tracks using the CDR 30?
|
| Answer: | First, you will need a disc that contains MP3 files. In addition to commercially available discs, there are many software packages and Web sites with information on how to create such a disc using your computer's CD-R/RW drive.
Stop any other discs that are currently playing in the CDR 30, and insert the MP3 disc into either drive. If the disc contains only MP3 files, then simply play it. If it is a mixed, or multisession, disc that also contains standard CD audio tracks, then you must press the MP3 button on the remote control in order to play the MP3 tracks.
|
| Question: | How can I obtain information/service/support on this speaker system? |
| Answer: | We are very sorry but we do not have any information on this product, as this product is manufactured by Apple Computers. We only supply them with the transducers. Only the Apple corporation can support this product. Please contact Apple at 1-800-275-2273. They will be able to assist you. |
| Question: | How can I program the remote codes for a product I've connected to the front-panel Video 4 inputs of my AVR 230 or AVR 330? |
| Answer: | On the AVR 230 and AVR 330, you may assign (or reassign) a new device type to the Video 4 input selector on the main remote control.
First, look up the product codes for your product in the tables at the back of the manual. Jot down any codes that apply.
Next, program a code into the remote as follows.
1. Simultaneously press the VID4 and Mute buttons, and hold them until the red light under the VID4 button turns on.
2. Release the buttons, then press the input selector that corresponds to the type of product connected to the front-panel inputs, such as VID1 for a VCR or CD for a CD player.
3. Using the Numeric Keys, enter one of the product codes you found in the tables for your product type.
4. Press the VID4 button again. The red light under the VID4 button should flash three times to confirm that the selector has been programmed.
5. Test the remote on your product to make sure that most functions operate correctly. If only one or two functions work, you may need to program a new product code, although you won't need to assign the device type again. Programming a new code is easy; press and hold the VID4 and Mute buttons simultaneously until the red light under the VID4 button turns on. Release the buttons, and enter the next three-digit product code from your list while pointing the remote at your product to see if the product powers on or off. If it does, then press the VID4 button, which should flash to confirm the programming. Test the remote again, and repeat this step until the remote operates the product correctly. |
| Question: | How can I stop my remote control from switching back to the receiver mode after I’ve selected another device? |
| Answer: | You have encountered a feature known as Device Priority, in which the remote control gives priority to the control codes for the receiver over other devices.
As you may be aware, pressing the input selector for a particular device switches the remote to the control codes for that device. Your remote was programmed at the factory to keep those codes active for only six seconds after the last button press, and then return control to the receiver codes.
However, you may wish to either extend that time period to twelve seconds, or disable the priority altogether, in which case the remote would always control the last-used device and you would have to remember to press the selector for the receiver before using the remote for receiver functions.
To change the device priority, press and hold the Program button for three seconds, until the red light under the Set Button is illuminated. Press the Set Button to access the remote’s Main menu. Use the up and down arrow controls to scroll through the Main menu options until Device Priority appears. Press the Set Button to select it, and you may then scroll through the three options of Normal, in which the remote returns to the receiver mode six seconds after the last button press; Extended, in which the remote returns to the receiver mode twelve seconds after the last button press; and Last Used, in which the remote always retains the control codes of the last-used device. Press the Set button to select the desired mode, and the remote will return to normal operation, subject to the device priority rule you selected.
|
| Question: | How can I tell if the TC1000 will control my components?
|
| Answer: | The TC1000 will control any remote unit that runs IR frequencies up to 120kHz. It will not control anything above 120kHz, and it won't control RF remotes. If your units run below 120kHz, you won't have a problem.
|
| Question: | How can I use the CDR 30’s CD and MP3 Text Display?
|
| Answer: | For standard audio CDs, press the CD Text button on the remote control corresponding to the deck the disc is in while the disc is stopped, and the CDR 30 will display information regarding the disc. If you enter a track number before pressing the CD Text button, or if you press the CD Text button while the disc is playing, the CDR 30 will instead display information on the selected track.
When an MP3 track is playing, the current playing time for that track will be displayed. Press the Display button on the remote control for further information about the track. Press and hold the Display button for 3 seconds to switch to Total Time mode, which displays the total number of tracks and total playing time of the MP3 files on the disc any time the Display button is pressed. Press and hold the Display button again for 3 seconds to return to track-specific information on subsequent presses of the Display button.
|
| Question: | How current are the maps in H/K GPS models? |
| Answer: | The current GPS map set is from July 2007. Our maps are provided to us currently by TeleAtlas. The maps will be made available as preloaded SD cards. The original internal maps of your GPS unit will not be overwritten. To run the new maps you’ll simply insert the SD card of the map set you wish to use (North America or Western/Eastern Europe). |
| Question: | How do I access discs directly on the DVD 50?
|
| Answer: | From the front panel, press the button with the number of the disc position you wish to play.
From the remote, press the "Disc Skip" button and then immediately press the numeric button on the remote for the disc position you wish to play.
|
| Question: | How do I adjust the sound level so that it’s not too quiet or distorted? |
| Answer: | The DP2 has two adjustments for combating this problem and maximizing sound quality. You have an iPod INPUT gain and a Line OUTPUT gain. The iPod INPUT gain allows you to adjust the output level of your iPod to match the level of your other audio sources that are connected to the DP2. For example, if you have a Sirius tuner attached to the DP2, there could be a drastic difference in audio level between the Sirius tuner and your iPod. Using the iPod INPUT gain, you can match the iPod’s sound level to your Sirius tuner.
The Line OUTPUT gain allows you to adjust the overall volume of your DP2 to match your car head unit’s other audio sources. So, if your car head unit has an FM tuner and a CD player, you can match the output level of the DP2 to be the same as the tuner and CD player. This is useful so that when you switch between your different sources you won’t have to adjust the volume on your radio. Then again, you probably won’t want to stop listening to the DP2! |
| Question: | How do I calibrate the AVR 110?
|
| Answer: | After you have connected all of your equipment, follow this link to a guide that describes how to properly set up your receiver for optimum home theater performance.
http://www.harmankardon.com/faq/faq8.asp
|
| Question: | How do I calibrate the AVR 210?
|
| Answer: | After you have connected all of your equipment, follow this link to a guide that describes how to properly set up your receiver for optimum home theater performance.
http://www.harmankardon.com/faq/faq6.asp
For more information on using EzSet™, follow this link: EzSet Remote Takes the Guesswork Out.
|
| Question: | How do I calibrate the AVR 310?
|
| Answer: | After you have connected all of your equipment, follow this link to a guide that describes how to properly set up your receiver for optimum home theater performance.
http://www.harmankardon.com/faq/faq4.asp
For more information on using EzSet™, follow this link: EzSet Remote Takes the Guesswork Out.
|
| Question: | How do I calibrate the AVR 510?
|
| Answer: | After you have connected all of your equipment, follow this link to a guide that describes how to properly set up your receiver for optimum home theater performance.
http://www.harmankardon.com/faq/faq2.asp
For more information on using EzSet™, follow this link: EzSet Remote Takes the Guesswork Out.
|
| Question: | How do I connect (speakers, digital/analog sources, video products) to the AVR 110?
|
| Answer: | Making connections to set up your home theater system is simpler than you think although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level Adjustment.
http://www.harmankardon.com/faq/faq7
|
| Question: | How do I connect (speakers, digital/analog sources, video products) to the AVR 210?
|
| Answer: | Making connections to set up your home theater system is simpler than you think although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level Adjustment.
http://www.harmankardon.com/faq/faq5.asp
|
| Question: | How do I connect (speakers, digital/analog sources, video products) to the AVR 310?
|
| Answer: | Making connections to set up your home theater system is simpler than you think although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level Adjustment.
www.harmankardon.com/faq/faq3.asp
|
| Question: | How do I connect (speakers, digital/analog sources, video products) to the AVR 510?
|
| Answer: | Making connections to set up your home theater system is simpler than you think although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level Adjustment.
http://www.harmankardon.com/faq/faq1.asp
|
| Question: | How do I connect (speakers, digital/analog sources, video products) to the AVR 7000?
|
| Answer: | Making connections to set up your home theater system is simpler than you think although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level Adjustment.
http://www.harmankardon.com/faq/faq9.asp
|
| Question: | How do I connect an EQ to this receiver?
|
| Answer: | This receiver does not have a tape monitor section. In fact, most people never use this feature. More often than not, someone pushes the Tape Monitor button and then can't figure out why he/she can't hear the CD player. He/she ends up returning the unit to the store or bringing it in for service.
Because only roughly 10% of the public ever uses this feature, we have decided to remove it from this receiver. There is, therefore, no way to connect an EQ to this receiver.
|
| Question: | How do I connect digital audio, video and other components to the DVD 5?
|
| Answer: | The DVD 5’s connections are pretty simple. You need to make one audio output and one video output connection to other components in your system.
For audio output, you need to choose either an analog or digital connection, depending on the inputs available on your other components. For the best results, we recommend connecting one of the digital audio outputs on the DVD 5 to a compatible digital audio input on an A/V surround-sound receiver or processor that is capable of decoding Dolby® Digital and DTS® audio signals. If your receiver can decode Dolby Digital but not DTS signals, then you should still make the digital connection, and you should also connect the left and right analog audio outputs of the DVD 5 to your receiver’s analog inputs.
If you don’t have a receiver, or if your receiver doesn’t have digital inputs, you can connect the left and right analog audio outputs of the DVD 5 to the analog inputs of your television, receiver, or other audio components.
Next, you will need to choose one of the three types of video output to connect to either your television set or your A/V surround-sound receiver or processor. If your TV or receiver has component video (Y/Pr/Pb) inputs, we recommend connecting those to the DVD 5’s component video outputs for the best picture. If your TV or receiver does not have component video switching, then using the S-Video connections will also give excellent results. If S-Video is not available in your system, then use the composite video output. Not that the DVD 5 does not have the F-type of connector used on older equipment.
Once you have made these connections to your audio system and/or television, follow the directions provided in the owner’s manual for your audio equipment and television to correctly select the DVD 5 as the source, and to select Dolby Digital or DTS processing as appropriate. When choosing DTS processing, which is only available when the disc was recorded with a DTS audio soundtrack (check the jacket of your DVD), make sure to use the DVD 5 on-screen menu to select the Digital Audio Out setting and change it to DTS. Also, make sure to select DTS processing on the disc menu.
|
| Question: | How do I connect my tape deck to the receiver so that I can monitor recordings?
|
| Answer: | What you are trying to do requires what is known as a tape monitor loop, which allows you to hear what has just been recorded when used with a three-head tape deck. However, although stereo receivers, including the Harman Kardon HK 3370 and HK 3470, include a tape monitor loop in their processing path as a matter of course, the tape monitor loop is not compatible with Dolby® Pro Logic®, Dolby Digital and other surround sound processing. Therefore, it is not possible to monitor your tape recordings as they are being made.
|
| Question: | How do I execute an Activity that I've programmed into the AVR remote control? |
| Answer: | After you have programmed an Activity (string of commands) into the AVR's remote control as described in the Advanced Functions section of the manual, execute it by pressing the Activity Button, then the Alphanumeric Key (or the AVR Power On Button) into which the Activity was programmed. |
| Question: | How do I get my 90 day Real Time Traffic subscription activated? |
| Answer: | Please visit the link below to set up your complimentary Real Time Traffic info subscription:
http://www.realtimetraffic.net/
(Owned by Clear Channel)
If you have questions about their service, please contact them by e-mail at info@realtimetraffic.net.
Please use the coupon code “HarmanKardon90Day” (without quotes) when activating your complimentary subscription. |
| Question: | How do I install and set up my AVR 120?
|
| Answer: | Making connections to set up your home theater system is simpler than you think, although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level
Click
here
|
| Question: | How do I install and set up my AVR 125?
|
| Answer: | Making connections to set up your home theater system is simpler than you think, although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level
Click
here
|
| Question: | How do I install and set up my AVR 220?
|
| Answer: | Making connections to set up your home theater system is simpler than you think, although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level
Click
here
|
| Question: | How do I install and set up my AVR 225?
|
| Answer: | Making connections to set up your home theater system is simpler than you think, although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level
Click
here
|
| Question: | How do I install and set up my AVR 320?
|
| Answer: | Making connections to set up your home theater system is simpler than you think, although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level
Click
here
|
| Question: | How do I install and set up the AVR 520?
|
| Answer: | Making connections to set up your home theater system is simpler than you think, although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment.
Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Surround Setup.
Speaker Setup.
Speaker-Output-Level Adjustment.
Click
here
|
| Question: | How do I install and set up the AVR 8000?
|
| Answer: | Making connections to set up your home theater system is simpler than you think, although, depending on how much equipment you have, there may be a number of connections to make.
Before you start, make sure to unplug all components from their electrical outputs in order to prevent the possibility of damage to the equipment. Use the link below to access a comprehensive guide to setting up your home theater system. The guide is divided into the following sections:
To start, connect your speakers to the receiver.
Next, you can connect your other source components, such as CD or DVD players and recorders.
Next, you can configure your system for optimal performance.
Input Setup.
Speaker Setup.
Surround Setup.
Speaker-Output-Level
Click
here
|
| Question: | How do I play a DTS® disc in the DVD 5?
|
| Answer: | Make sure that your disc does in fact have a DTS audio soundtrack recorded on it. Look for a DTS logo on the jacket of the disc. Also, you will have to use the digital audio output of the DVD player in order to preserve the DTS information for your outboard DTS processor.
The DVD 5 should be powered on, and the disc inserted. Using the remote control to operate the on-screen menu, press the menu button to display the setup menu. Use the up/down arrow navigation keys to scroll to the Digital Audio Out option, and press the enter button to select it. You will see three options available: Dolby® Digital, PCM (used for playing conventional CDs), and DTS. The default is probably set to Dolby Digital, which is fine for playing non-DTS discs because the DVD 5 will automatically output audio in either Dolby Digital or PCM mode as appropriate to the disc being played.
However, in order to play a DTS disc, especially since many DTS DVDs also contain stereo PCM materials in portions of the disc, it will be necessary to select DTS and press the enter button. When you are finished with this disc, you do not need to change this setting back to Dolby Digital since, when set to DTS, the DVD 5 will automatically recognize and pass any Dolby Digital or PCM signal through the digital audio output.
Next, start playback of the disc, and press the menu button in order to access the disc's menu. Where there is a choice, make sure that the DTS soundtrack is selected.
Finally, make sure that your audio equipment is capable of decoding a DTS signal, and that it is set in DTS mode. If not, you will not hear any audio.
|
| Question: | How do I record a mix disc from different CDs?
|
| Answer: | You will need to dub one CD at a time.
1. Make sure you have a blank audio recordable disc in the righthand (CDR) deck.
2. Insert the first source CD into the lefthand (CDP) deck.
3. If you are dubbing more than one track, you should create a playlist using the remote control.
a. Before you start, press the CDP button on the remote.
b. Press the Prog button, and then either enter the desired track number or use the Next button to go to that track, followed by the Prog button to enter it into the playlist.
c. Continue either entering track numbers, or using the Next button to select the track, and then the Prog button to enter the selection, until you have programmed all of the tracks you want to record from this source disc.
d. Press the Dubbing button, then the Play button to start the recording.
4. If you only want to dub a single track from the source disc, use the Next button to select the track, then press the Dubbing button and the Play button, and the CDR 20 will make the dub.
5. When the CDR 20 has finished the dub, replace the source CD in the CDP deck.
6. Repeat the above until all of the desired tracks have been added to the blank disc.
7. Make sure to finalize your mix disc by pressing the Finalize button, then the Play/Select button on the CDR (right) side of the front panel.
If you have a CDR 30, you can also dub MP3 files using the above method, but they will be recorded as standard CD-format audio files, not MP3 files. Therefore, you need to make sure that you only dub as many files at a time as will fit onto the blank disc once they are converted into standard CD format. When dubbing MP3 files, if your disc is “mixed”, meaning that it contains both CD audio tracks and MP3 files, you must press the MP3 button on the remote control in order to access the MP3 files.
|
| Question: | How do I record a single song from a CD, or anything other than a full CD?
|
| Answer: | There are two ways this can be done. You can:
1. Cue up the track on the playback deck by pressing the skip buttons until the appropriate track is displayed.
2. Select the dubbing speed.
3. Press the Dub button. Both decks will cue up and be ready to perform.
4. Press Play/Select and the dubbing will begin.
OR
You can program the CD recorder to record a particular track. Programming a track is very easy.
1. Press CDP on the remote.
2. Press PROGRAM.
3. Select track number.
4. Select the dubbing speed.
5. Press the Dub button. Both decks will cue up and be ready to perform.
6. Press Play/Select and the dubbing will begin.
To record multiple tracks, repeat the steps above, except program more than one track before moving onto step 4.
This CD recorder cannot retain information for a disc once you have ejected it. If you want to record three tracks from disc 1, and then two tracks from disc 2, you must insert disc 1, program the three tracks and record them. Then, insert disc 2, program the two tracks and record them, and so on.
|
| Question: | How do I select a digital audio input on the HK 3490? |
| Answer: | To select a digital audio input, press and hold the front-panel Source Selector and simultaneously press the T-Mon Selector to change the audio input as follows: Analog, Optical, Coaxial. |
| Question: | How do I set the clock? |
| Answer: | You can choose time zone, 12 hour or 24 hour, and daylight savings. However, there is no option to set the clock itself. This is because once a GPS signal is received, the time will synchronize with the GPS satellite. |
| Question: | How do I use the CDR 30 to record my MP3 files?
|
| Answer: | The CDR 30 cannot record MP3 files. It can recognize and play back MP3 files, and it can convert those files into standard CD audio format for recording onto a blank audio CD-R or CD-RW disc.
|
| Question: | How do you turn on the DTS® audio output?
|
| Answer: | The DTS output can be used with receivers or surround sound processors that have DTS decoding. Using the DVD player's on-screen menu system, select the Digital Audio Out menu.
For the DVD 50, select "Stream/PCM", which will output either a DTS, Dolby® Digital or PCM audio output, depending on which output is being provided by the DVD disc.
For the DVD 25, select "ORIGINAL", which will enable output of Dolby Digital, DTS and PCM signals. If you select "PCM", you will not be able to hear DTS soundtracks.
For all DVD players, you may also need to select the audio output using the disc's menu.
|
| Question: | How do you turn on the progressive scan video output?
|
| Answer: | From the video output menu in the DVD 50’s on-screen menu system, select “Component” and press the Enter button. You will now be able to toggle the progressive on/off feature. Press Enter again once the desired selection has been made.
|
| Question: | How does Dolby® Headphone processing work on the HK 3490? |
| Answer: | Dolby Headphone processing delivers a superb approximation of a surround presentation as heard through loudspeakers, with all of the privacy of headphone use.
When you plug in the headphones, the front-panel display will indicate "Dolby H:BP" for conventional two-channel listening, or "Dolby H:DH" when Dolby Headphone processing is active. To activate Dolby Headphone processing, select either of the Dolby Virtual Speaker surround modes. |
| Question: | How many GPS satellites are used to get a positional fix? |
| Answer: | We use a minimum of 4 satellites to obtain a positional fix. |
| Question: | How many recent places can be stored? |
| Answer: | The GPS holds the 20 most recent locations in the “Recent Places” menu. However, you can store hundreds of saved places for instant recall. |
| Question: | How much onboard internal memory do the Guide+Play models have? |
| Answer: | Internal memory is 2GB NAND flash memory (for storage of maps, etc). The RAM is 128 MB. |
| Question: | I accidentally selected the progressive scan video setting on my DVD player, but my television doesn't have progressive scan capability, and now I can't see the on-screen menus to change the setting back to interlaced. How can I reset the DVD player? |
| Answer: | Although there is no global reset procedure, you may change the progressive scan setting back to interlaced by pressing and holding the Clear button on the remote for at least five seconds. The first press of the Clear button will remove the on-screen menus from view, if they are visible. Press the Clear button again, and remember to point the remote at the DVD player, not the television screen. You will see the screen blink, indicating that the setting has returned to interlaced.
Alternatively, the progressive scan setting has no effect on the composite or S-video outputs. If you make those video connections as well, you may access the on-screen menus by switching to the appropriate video input on your television. |
| Question: | I am dubbing a disc, and want to monitor (hear) the output, but I don’t hear any sound; what could be wrong ? |
| Answer: | Make sure all other elements of the dub process are working correctly and the disc is dubbing normally. Make sure you have an amplifier or receiver, with speakers, connected to the CDP Analog OUT jacks on your CDR Recorder. (Even though the CDR Recorder output will appear at both the CDR OUT and CDP OUT jacks simultaneously when playing a CD, during the dubbing process, an output will only appear at the CDP OUT jacks.) |
| Question: | I am having difficulty operating my component using its front-panel controls. What is going on? |
| Answer: | 1. Check the product's owner's manual to make sure you have connected any other components to it correctly. Make sure all wires and cables are undamaged and firmly seated in the connectors. The power cord should be plugged into a working, unswitched electrical outlet. For products using detachable power cords, check that the cord is firmly plugged into the product's AC power input connector.
2. The product may be equipped with both a Master Power Switch and a Standby/On Switch. Consult the manual for the location of the Master Power Switch (it may be behind a flip-down door on the front panel). When the Master Power Switch is turned on, an LED power indicator should light up, as described in the manual.
3. In general, always use a light, gentle touch when operating the controls on our products. Allow a few seconds for the product to respond before issuing the next command.
4. If you are still having trouble, turn off the Standby/On Switch and the Master Power Switch, then unplug the power cord. Wait 3 or 4 minutes before plugging the cord back in. If this doesn't help, consult the manual for instructions on performing a processor reset. |
| Question: | I am having trouble upgrading my AVR 254, AVR 354 or AVR 3550HD receiver. What could be the problem? |
| Answer: | If the upgrade is in progress, stop it by clicking on the Cancel button.
Computer Issues
There are a few issues that may stem from the configuration of your computer. Please review these items and make the recommended changes, then download and run the upgrade again.
1. The Microsoft® Windows Vista® operating system may have compatibility issues with this upgrade. If you have access to a computer running the Microsoft® Windows® XP operating system, use it to run the upgrade software. When using a USB-to-serial adaptor, always try to use a port directly on the computer, or a hub that has an external power supply. Laptop computers don't provide enough power through the USB output for an RS-232 adaptor to operate properly. If the computer has an RS-232 serial port, use that connection to the AVR.
2. Log onto an account on your computer that has “Administrative Access”. For information on how to log in as an Administrator, check the Windows Help Menus or check with your computer manufacturer or Microsoft Windows support.
3. Some programs that run on the computer in the background can cause issues. Shut down all other programs on the computer before running the upgrade.
Issues with Resetting the AVR
1. The on-screen instructions direct you to reset the AVR several times during the upgrade. Do not skip any of the resets, or the upgrade will not proceed correctly.
2. The Reset button is located on the rear panel of the AVR, to the left of the RS-232 Port. The button is recessed into the rear panel. It may help to use a fine-point pen to press the button, and to press it by “feel” rather than visually. When the button is pressed, you will feel a damped click. You may press the Reset button several times to be sure the reset has taken.
3. The RS-232 Mode button is located to the right of the RS-232 Port, and it is also recessed into the rear panel, even when in the “out” position. It is easier to press than the RS-232 Reset button, and you may practice pressing it several times to see how it recesses further in for Download mode, and pops out for Operate mode. Leave the RS-232 Mode button popped out in Operate mode before beginning the upgrade.
4. It is very important to perform a System Reset as the final step in the upgrade process. After the upgrade has finished, place the AVR in Standby mode by pressing the Standby/On button on the AVR’s front panel, so that the Power Indicator above the Standby/On button turns amber. Press and hold the OK Button on the front panel until the RESET message appears in the AVR’s Message Display. Allow the AVR about 30 seconds to complete its turn-on process, and it should run normally. You will have to re-enter all configuration settings, which you recorded in the worksheets before you began the upgrade process. |
| Question: | I am hearing some static from my speakers when I listen to music in the Logic 7® Cinema mode. What's wrong?
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| Answer: | Included in this receiver is a 2-mode version of Logic 7 for decoding 2-channel sources (either PCM or analog) into a 5.1 sound field - 1 for Cinema and 1 for Music. The Cinema mode should be used for video software and provides a 5.1 sound field with certain enhancements for center-channel dialogue voicing that approximates a movie theater. For movie soundtracks, Dolby® has been very specific in noting the level requirements of the center-channel for its proper decoding. However, if Logic 7 Cinema mode is used to reproduce software other than video, such as music from CDs, there is a very remote possibility that the center channel may be overloaded, as the music producer is not bound by any Dolby standards and may choose to use extremely high levels in the center channel. Therefore, be sure to use Logic 7 Music for music, as it has been designed without the level or phase parameters found in Logic 7 Cinema. Also, note that Logic 7 Music works well for video software but, again, the choice is yours.
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| Question: | I am interested in purchasing the DAL 150 Ez Link™. How can I connect it to my computer and to my audio system?
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| Answer: | The DAL 150 is connected to your computer using a USB connection. You may use the supplied cable to connect the DAL 150 to a USB port in the computer, in the docking station (for laptops), or in an optional external, powered USB hub.
You will need to connect the DAL 150 to your home audio system using a coaxial digital audio (S/P-DIF) cable. A 3-foot (1.0-meter) cable is supplied. If necessary, you may purchase a longer cable for runs of up to 100 feet. If you require a connection longer than 100 feet, there is a possibility of some loss in audio quality due to degradation of the signal as it travels a longer distance.
Be sure to purchase a cable intended for digital audio, or video, use. Although RCA-type interconnect cables may have a similar appearance to a coax digital cable, its twisted-pair construction is not appropriate for this application. If you use a longer coax digital audio cable, make sure that it is specified for an impedance of 75 ohms.
We do not recommend using a longer USB cable, as that may result in degradation of the data.
At this time, it is not possible to connect the DAL 150 to either the computer or home audio system using any other types of connections.
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| Question: | I am interested in the speaker brackets for my Festival® 80. How can I get them?
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| Answer: | Please send an e-mail request to parts@harman.com.
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| Question: | I am interested in the speaker stands for my Festival® 80. How can I get them?
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| Answer: | Please send an e-mail request to parts@harman.com.
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| Question: | I am not getting any sound from my HK 19.5's. What’s wrong? |
| Answer: | 1. Make sure all wall and power outlet switches are on and that all switches for your speaker system are on. Check green power LED on the main speaker. If you don’t see the green light, power is not getting to your speaker system. Make sure the power cord is plugged into an electrical outlet.
2. Ensure that the speaker input jack is pushed all the way into the appropriate jack. Check all the connections and secure them.
3. Check the connection to the soundcard. Make sure it is connected to the proper jack. This varies from each soundcard manufacturer. (Please refer to your soundcard manual.)
4. Your volume settings may be too low or muted. Increase your volume on the control knob. You should also check the volume setting on your computer, usually located in the taskbar.
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| Question: | I am not getting any sound from my speaker system. What’s wrong? |
| Answer: | 1. Make sure all wall and power outlet switches are on and that all switches for your speaker system are on. Cycle the power switch.(switch is located on the back of the subwoofer) Check power LED on left and right speakers. Is the LED on? If not, power is not getting to your speaker system. Make sure the power cord is plugged into an electrical outlet.
2. Ensure that the speaker input jack is pushed all the way into the appropriate jack. Check all the connections and secure them.
3. Check the connection to the soundcard. Make sure it is connected to the proper jack. This varies from each soundcard manufacturer. (Please refer to your soundcard manual.)
4. Your volume settings are too low or muted. Increase your volume by pressing the + key located on top of the right satellite. You can also check your volume through the volume control located in the taskbar. To mute and unmute the speakers, press the + and - controls at the same time.
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| Question: | I am trying to set different A/V Sync Delay times for two different video sources that require different delays as described in the manual, but each time I change this setting for one source, I need to change it again for my other source. What is the problem? |
| Answer: | The A/V Sync Delay setting is global, and it may not be set differently for each input source. This feature had not been finalized at the time the owner's manual went to print, and we apologize for any inconvenience. |
| Question: | I am trying to teach my TC1000 some new commands, but it will not learn anything. What could be wrong?
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| Answer: | The TC1000 works a bit differently than other learning remotes you may be used to. The learning eye on the TC1000 is located at the foot of the remote. Instead of aiming the two remotes head-to-head (a confusing procedure), the TC1000 enables you to aim the remote at the foot of the TC1000. This makes for very easy learning because both remotes are facing forward, enabling you to read the buttons on both.
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| Question: | I am using an HK 3490 receiver with The Bridge II and an iPod. The information that is supposed to appear in the front-panel display is either blank or missing characters. Is there a problem with the receiver? |
| Answer: | If the serial number is below AN0095-03593, then your receiver may not have the latest software, . Please click here to contact the Customer Service department to arrange for an exchange of your receiver. |
| Question: | I am using an iPod® with The Bridge™ and a compatible receiver. How do I use the Shuffle and Repeat functions? |
| Answer: | When using The Bridge with some The Bridge-ready receivers, such as the AVR 247 and AVR 347, a main menu is displayed on-screen automatically in audio mode. Use the right-arrow key to scroll down to the Settings line, and press the Enter button to view the Repeat, Shuffle and other settings.
For other The Bridge-ready receivers, such as the AVR 145, AVR 245, AVR 146 and AVR 147, you may activate the Shuffle and Repeat functions in the DMP Settings menu, which is accessed by pressing the OSD Button on the AVR remote to display the on-screen menu system. Navigate to the Input Setup menu, and with The Bridge selected as the current source, you may scroll down to the DMP Settings line to access that submenu.
For older receiver models you may create a shuffled play list using iTunes, and save that play list to the iPod before docking it in The Bridge.
iTunes allows you to either shuffle the order of the tracks within an existing playlist, or to use the Party Shuffle function (enable this function by editing the Preferences) to create a new playlist. More information is available using the Help function in iTunes. |
| Question: | I can’t hear any difference using an HDCD®-encoded disc and, in fact, I don’t even see the HDCD indicator lighting.
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| Answer: | HDCD decoding requires a great deal of processing resources. In order to correctly decode HDCD information and apply the correct digital filtering, you must select the “Surround Off”, or Stereo mode, in order to hear the benefits of HDCD decoding.
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| Question: | I connected The Bridge to the DMC 1000 and inserted an iPod into The Bridge. I removed the iPod and reinserted it immediately, and now all of my playlists are empty. Did I erase the iPod? |
| Answer: | When undocking the iPod from The Bridge, it is necessary to wait at least 10 seconds before redocking it to allow the DMC 1000’s circuitry to reset. The iPod you removed and redocked should be fine. Simply undock it, wait 10 seconds and redock it, and it should operate normally. |
| Question: | I finished recording a disc in the CD recorder and it won't play in my CD player. What's wrong?
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| Answer: | A number of things may prevent a CD-R disc from playing in a CD machine. Please check the following:
1. The disc must be finalized in the CD recorder before it may be used. This is a simple procedure that is accomplished by following these steps:
Place the disc to be finalized in the right disc drawer.
Press the FINALIZE button and note that the FINALIZE indicator will blink.
Press the PLAY/SELECT button. The FINALIZE button will stop flashing and light continuously.
When the FINALIZE light goes out, the disc has been finalized and is ready for use in most CD players.
2. A few older CD players and some car CD players are not compatible with CD-R discs. This is not a flaw in the CD recorder.
3. Occasionally, a bad blank CD-R disc may interfere with the ability of the CD recorder to make a compatible recording. Try making the recording again using another disc, or another brand of disc.
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| Question: | I have a bunch of songs on a USB thumb drive that are m4a’s and wma’s, but the DP2 won’t play them. Why? |
| Answer: | The DP2 is capable of reading FAT32 formatted USB drives with the MP3 files only, at this time. We are looking to expand compatibility to other file formats in the future. |
| Question: | I have a multichannel disc player that doesn't output multichannel digital audio through its HDMI™ connector. Rather, it decodes the digital audio and outputs it through the player's multichannel analog audio outputs. How should I use it with the AVR? |
| Answer: | Although some early printed manuals stated that you could use the Auto Polling feature to select the 6-/8-Channel Analog Audio Inputs when there was no output at the HDMI Input, that is a mistake. The correct method is as follows:
Connect both the player's HDMI output and its 6- or 8-channel analog audio outputs to the AVR.
When listening to standard-resolution discs (DVD Video, CD), set the AVR's Audio input from source setting to the HDMI input used for the player.
To listen to high-resolution multichannel discs (Blu-ray Disc®, HD-DVD, DVD Audio, SACD™), change the Audio input from source setting to the 6-/8-Channel Analog Audio Inputs. |
| Question: | I have a question about the TrafficPro system. Can you help? |
| Answer: | Support and Accessories for the Harman Kardon Traffic Pro can be obtained from Harman Becker at 201-961-1324, or you can submit an email request to TrafficPro@harmanbecker.com. They will be able to assist you. |
| Question: | I have an AVR 3000. I want to control my CD player with the remote control but I can't find the codes of my particular CD player, even when I look at the brand list, in the set up table of AVR 3000. Is it possible to control it? |
| Answer: | The setup codes are in the memory of the remote control. The memory size in the remote is limited. We always try to put in as much codes as possible, but we need to select.
Most of the times the older and brand new products simply can not be included, time-wise.
Second thing is that we are depending on competitors to make the codes available. Some competitors do not do that (or they do it too late).
Third is that some of the competitors are using new codes whenever they produce a product (or buy a product in a certain factory). CD players of one brand can then have more than 15 different codes, of which we need to select as well. |
| Question: | I have an optical disc player that upscales standard-definition DVDs (480p video resolution or less) to 720p or better. The player is connected to an AVR 645. When I play discs using this system, the picture appears pinkish or purplish. What is going on?
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| Answer: | We are aware of this issue, and we have released a software upgrade for the AVR 645 that corrects the problem. Please visit the Product Support section for the AVR 645 and follow the instructions there to install the upgrade. |
| Question: | I have connected loudspeakers to both the Speaker 1 and Speaker 2 terminals, but when I select both pairs of speakers to play at the same time, the receiver shuts off, especially at higher volumes. What could be happening? |
| Answer: | First, turn off the receiver and unplug it, then check all of your wire connections. Make sure you've maintained correct polarity by connecting the positive terminal on each speaker to the corresponding positive terminal on the receiver, and the negative terminal on each speaker to the negative terminal on the receiver.
Check that the wires are not frayed and that no stray strands are touching other wires or terminals. Check the insulation on each wire for breaks. If the insulation has hardened over time, you may want to replace the wires with new ones for safety's sake.
Try to avoid long wire runs (more than 25 feet), and use the same length of wire for all speakers in both pairs. Select wire of at least 14-gauge thickness (the lower the number, the thicker the wire). For runs of less than 10 feet, you may use 16-gauge wire, but avoid 18-gauge or higher wire, which may cause signal loss.
It's possible that when used in combination, the parallel impedance of the speakers in each channel is dropping too low. To calculate the parallel impedance using a simple equation, find out the nominal impedance for each of the pairs of speakers. This figure is sometimes printed on the speaker itself near the terminal cup. If not, check the specifications page of the speakers' owner's manual or the manufacturer's Web site. If necessary, contact the manufacturer.
Let's call the nominal impedance for the speakers connected to the Speaker 1 terminals "Z1", and the nominal impedance for the speakers connected to the Speaker 2 terminals "Z2". You don't need to double the spec to account for having two speakers in each pair, as you will only calculate the parallel impedance per channel (left or right).
Plug the numbers you've obtained for Z1 and Z2 into this equation:
Parallel Impedance = (Z1 x Z2) / (Z1 + Z2)
The parallel impedance needs to be at least 4 ohms per channel.
For example, let's say the nominal impedance for the speakers connected to the Speaker 1 terminals is 6 ohms, and the nominal impedance for the speakers connected to the Speaker 2 terminals is 8 ohms. Z1 = 6 ohms and Z2 = 8 ohms. Plugging in the numbers, (6 ohms x 8 ohms) / (6 ohms + 8 ohms) = 48 ohms / 14 ohms = 3.4 ohms. Since this is less than 4 ohms, you may have problems using these speakers.
Let's replace the Speaker 1 pair with different speakers that have a nominal impedance of 8 ohms and try again. (8 ohms x 8 ohms) / (8 ohms + 8 ohms) = 64 ohms / 16 ohms = 4 ohms, which is acceptable. |
| Question: | I have connected my Harman Kardon DVD player with progressive scan video outputs to my HDTV and the picture is green, or I am having some other picture problem (other than no picture at all).
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| Answer: | Most HDTVs require you to select the ”input type“. The usual choices are between ”Y/Pr/Pb“ and ”R/G/B“. You must select ”Y/Pr/Pb“ to view the progressive scan video output correctly.
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| Question: | I have connected the AVR 340's component video outputs to my TV, but I can't see the on-screen menus (OSD). What might be happening? |
| Answer: | To view the on-screen menus, first make certain that you have made a connection from the Video or S-Video Monitor Out Jack on the rear panel to the composite or S-video input of your TV, OR that you have made a connection from the Component Video Monitor Outputs on the AVR 340 to your TV. If your TV has component video input jacks, you only need to connect those jacks to the AVR 340's Component Video Monitor Output jacks.
Then make sure that you are not using a high-definition (720p or better) video source. The on-screen menus are available when a component video display is in use, but only with 480p video sources.
Also, to view the AVR 340’s displays, you will need to select the correct video source on the TV, corresponding to the TV's video input jack (or jacks) that you connected to the AVR 340's monitor output (or outputs).
The AVR 340 has two on-screen display modes, "Semi-OSD" (two-line status at bottom of screen) and "Full-OSD" (full-screen menu).
NOTE: When a component video source is in use, the Semi-OSD displays are not available. |
| Question: | I have connected The Bridge (or The Bridge II) to the DMC 1000 and docked an iPod in The Bridge. Why am I unable to access photos stored on the iPod? |
| Answer: | Features, specifications and the product's appearance as shown in the owner's manual are based on prototypes and are subject to change after the manual is printed. We regret that, in this case, the manual states it is possible to view photos stored on an iPod that is docked in The Bridge, which in turn is connected to the DMC 1000. However, after the manual was printed, that feature was not implemented during production of the DMC 1000. We apologize for any inconvenience. |
| Question: | I have placed the DMC 1000 in Server mode, and now there is no audio through the HDMI™ output to my receiver. What is going on? |
| Answer: | To hear audio through the HDMI output, the DMC 1000 must be in Full Power mode. |
| Question: | I have tried to activate the Auto Power Shut-Off feature using the remote control as described on page 27 in the owners manual, but nothing happens. Am I doing something wrong? |
| Answer: | For technical reasons, we needed to change the access to this feature. You can still deactivate the Auto Power Shut-Off feature, which automatically powers down the DVD 50 after the unit has been idle for ten minutes, by simultaneously pressing the Forward Skip and Reverse Search buttons on the FRONT PANEL of the DVD 50 and holding them for five seconds. The words "AUTO OFF N" will appear in the front-panel information display. Press the Forward Skip button to toggle between "Y" and "N". Press any other button on the front panel to return to normal operation.
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| Question: | I have turned on the iPod Charging setting in the System Settings menu of the AVR 354. When I power down the AVR to Standby mode, the Power Indicator stays white, although the manual states it should turn amber in Standby mode. Is there a problem with my AVR? |
| Answer: | No, your AVR is working properly. The power circuitry must remain on to allow an iPod docked in The Bridge II to charge when the AVR is in Standby mode. The Power Indicator remains white to remind you that power is flowing to The Bridge II to charge the iPod. |
| Question: | I hear a constant hum out of my speakers. What is wrong?
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| Answer: | Disconnect everything (including a sub if you are using one) from the AVR65 except for your two front speakers. If you no longer hear a hum from your speakers, the problem is likely a ground loop. Begin reconnecting one component at a time. Eventually you will connect a component that will cause the hum to resurface. Try plugging this component into the same wall outlet as your receiver. This will usually solve the problem. If not, try a different cable between the component and receiver. If this does not solve your problem, you may want to have this other component checked out.
If you still get a hum from your speakers with nothing connected to the AVR65 except the front speakers, there is something wrong with the AVR65 and you should take it in for service.
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| Question: | I imported my phone’s contacts/phonebook to the GPS-810 and the names are a bunch of symbols and gibberish. What's wrong? |
| Answer: | We are aware of this issue and the newest firmware release, available on the website, greatly improves the bluetooth compatibility with most phones. If you do the update and still fine a compatibility issue, please be sure to update your phone to the latest software available as well. |
| Question: | I inserted a 1GB miniSD™ card into Card Slot 1, but I’m unable to view its contents, even though I can see it on screen. What is happening? |
| Answer: | Due to the great variety in blank media, not all cards and drives are guaranteed to be supported. You may wish to try a different brand or capacity card. |
| Question: | I just bought a DPR 1001 receiver. When I press the power button on the front panel, nothing happens. Is there a problem with my unit?
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| Answer: | No.
After hooking up the unit and plugging it into an AC outlet, open the door by gently pulling the right side of the front panel. The master power switch is located behind this door, and it must be pressed in before the system power button on either the remote control or front panel will operate.
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| Question: | I just installed my DP2 and I’m hearing a high pitched whine when my car’s engine is running. What's wrong? |
| Answer: | There are a variety of reasons why noise will creep into an audio system but very often it can be traced back to electrical grounding of the audio components in the vehicle. We’re currently working on an extensive explanation of why this happens and how to remedy the problem. Please check back with us for an updated FAQ featuring this explanation. |
| Question: | I lost my cables. Where can I obtain new cables? |
| Answer: | This is a standard power cord which is available at most electronics stores.
The multi-channel cable is also standard and can also be purchased at most electronics stores.
You will need 3 individual 3.5mm male to male stereo cables. 1 for Front/Stereo, 1 for Rear and 1 for digital. You will not need the Rear and Digital cables if your soundcard does not support these features. |
| Question: | I own both a Harman Kardon AVR receiver and a DVD 25 or DVD 101. When I press the Menu button on the AVR remote, the setup menu for the DVD player appears, and I can never access the menu for the disc currently playing. What is going on?
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| Answer: | Although many DVD players use one menu button to access all types of menus, the DVD 25 and DVD 101 use separate menu buttons for the player's setup menu and the disc. The AVR remotes have only one menu button.
For remotes with learning capability, simply learn the second button code corresponding to the button on the DVD 25 remote labeled "MENU" into the AVR remote. We suggest you use the "SURR/CH-" button on the AVR remote for this purpose, since it has no function on the DVD device page. Follow these steps:
1. Place the AVR remote and the DVD remote "head-to-head", that is, so that the IR transmitter windows at the top of each remote face each other.
2. Simultaneously press and hold the DVD and LEARN buttons on the AVR remote until the Program Indicator LED blinks in amber, then release them.
3. Press the SURR/CH- button on the AVR remote until the LED stops blinking, then release it.
4. Press the MENU button on the DVD remote until the LED blinks three times in green, then release it. The LED will go back to blinking in amber.
5. Press the LEARN button on the AVR remote to complete the process.
If your AVR remote does not have learning capability, please contact us for further information.
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| Question: | I previously installed the DAL 150 successfully, but the HK icon no longer appears in the systray. What happened? |
| Answer: | Make certain that the DAL 150 is properly connected to the computer's USB port, or to an external, powered USB hub, and that the software has been installed.
When you disconnect the DAL 150 from the USB port or hub, the icon will disappear even though the software is still installed. The icon should reappear when the DAL 150 is reconnected to the same USB port.
If you reconnect the DAL 150 to a different port on the same computer or hub, you will be prompted to reinstall the software so that it can be associated with the new port.
Alternatively, the computer's USB port may need to be reset. Unplug the DAL 150 from the USB port or hub, and then plug it into the same port again.
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| Question: | I put a DVD in the DMC 1000 and pressed the Power button twice (or pressed and held it) to put it in Sleep mode very quickly. The unit seems to be unresponsive. |
| Answer: | When you put a DVD in the unit, you must wait until it starts its next action (such as playing or ripping) before putting the unit in Sleep Mode. To restore the DMC to normal operation, press and hold the Off button until the unit turns off, and then turn it back on again. Normal operation will then resume. |
| Question: | I put the battery in my control knob and it’s not working. Why? |
| Answer: | If your control is not responsive, then please first press the top, center, and right buttons on the control knob, simultaneously, for 2 seconds. Then, release them and turn the control knob until the highlight bar on the display moves. If that doesn’t work, then please replace the battery. The included battery is provided as a courtesy and convenience feature for the user. Unfortunately, batteries can go bad if they sit for an extended period of time. Please replace the battery with a fresh CR2032 battery. This is a popular watch battery and is widely available. |
| Question: | I seem to have frozen the DMC 1000 while trying to format a hard-disk drive or back up the Media Library. What went wrong? |
| Answer: | Before backing up the Media Library, remove all memory cards and USB devices other than the hard-disk drive to be used for the backup. If you removed the USB drive during formatting or while backing up the Media Library, it would have caused the DMC 1000 to freeze up. You can restore the DMC 1000 to normal operation by rebooting it. Power it all the way off and turn off the Master Power switch on the rear panel. Wait about 10 seconds to allow the DMC 1000’s internal components to reset themselves, then turn the Master Power switch back on and turn on the unit. |
| Question: | I tried burning tracks to an audio CD, but the final disc is missing some tracks or is blank altogether. What happened? |
| Answer: | The DMC 1000 is only capable of burning source files that are in the following format: 44.1kHz/16-bit samples, 2-channel audio WAV files. Files in other formats will be skipped without any error message. In the case where the final CD was blank, all files were in an incorrect format and were skipped. |
| Question: | I tried to use the AUTOMATIC MIX function for my iPod and the DP2 is taking a long time to start playing. Why? |
| Answer: | The AUTOMATIC MIX function might take a long time to begin playing if you have a large amount of artists or albums on your iPod. If the DP2 stalls during the AUTOMATIC MIX startup, please disconnect the cable from the back of the display for 10 seconds to fully reset the DP2. |
| Question: | I was in the process of making a recording when I suddenly had a power outage (or I turned off the CD recorder). Now the disc shows an ERROR, and I am unable to play or record. Is there any way that I can access the information on the disc?
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| Answer: | Unfortunately, there is no way to retrieve information from this disc. Every time you record a track, the CDR updates the information on the disc so that it can read that track even though the disc has not been finalized. When the unit was turned off while a recording was in progress, it never had the opportunity to update the disc. As a result, the disc is no longer usable.
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| Question: | I was in the process of making a recording when I suddenly had a power outage (turned off the CD recorder). Now the disc shows an ERROR. Is there any way that I can access the information on the disc? |
| Answer: | Unfortunately, there is no way to retrieve this information. As you know, every time you record a track, the CD recorder updates the information on the disc so that it can read it even though the disc has not been finalized. By turning off the unit while recording is in process, the unit never had the opportunity to update the disc. As a result, the disc is no longer useable.
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| Question: | I was listening to music or using the GPS-810 and an incoming call message flashed on the screen but I did not answer it immediately. After a couple of seconds the incoming call message flashed again. I tried to answer the call then and could not. Why not? |
| Answer: | We are aware of this issue and it has been addressed with the new firmware release, available on our website. |
| Question: | I went to switch albums and the FM transmitter turned off and the music came out of the internal speaker instead. Why? |
| Answer: | We are aware of this issue and it has been addressed in the newest software release, available on our website. |
| Question: | I would like to use only a single surround back speaker with this receiver. Why does EzSet™ stop working correctly when it reaches the surround back channels? |
| Answer: | Your receiver is designed for 7.1-channel operation, and Harman Kardon® strongly recommends this configuration, as having the additional left and right back surround loudspeakers greatly enhances the soundstage and surround impact. Dolby Laboratories, Inc., the inventor of some of the most commonly used surround encoders and decoders, agrees with this recommendation, even though some surround modes, including Dolby® Digital EX and DTS Neo:6®, specify only a single surround back speaker.
If you are using your receiver in a 7.1-channel configuration, make sure that you have speakers connected to both surround back speaker outputs. Although for some 6.1-channel surround modes the same signal is sent to both surround back channels, EzSet™, EzSet+™ and EzSet/EQ™ need to measure the output levels (or other parameters, depending on your receiver model) for each of the surround back channels separately in order to ensure proper imaging.
However, if for some reason your application requires a 6.1-channel setup, and the receiver includes room equalization, such as EZSet+™ or EzSet/EQ™, then we recommend that the equalization software be run in a 5.1 mode by turning off the back surround loudspeakers. This is accomplished by using the Speaker Size menu of the OSD system to set these speakers to "NONE." After running the equalization software, the single surround back loudspeaker should be connected to the left surround back speaker output, and then both surround back speakers should be enabled using the Speaker Size menu. Note that the output levels, delay settings and crossover settings will all have to be set manually for the surround back speaker; see your owner's manual for detailed instructions on making these settings.
If you choose to operate the receiver in only a 6.1-channel configuration, keep in mind that if a 7.1-channel surround mode, such as Dolby Pro Logic® IIx or Logic 7® 7.1, is selected, then certain back surround information will be lost. Therefore, this workaround is recommended only as a last resort where it is not possible to connect separate left and right surround back loudspeakers. |
| Question: | I’ve heard about the “chroma bug” that is displayed by certain progressive scan DVD players. Does the DVD 50 have this problem?
|
| Answer: | NO. The DVD 50 uses the National Semiconductor/Mediamatics MPEG-2 decoding solution, which is designed for proper reconstruction of 4:2:0 color subsampling when used in the progressive scan mode. Thanks to the use of this chip and carefully constructed software, the DVD 50 does not exhibit the “chroma bug” problem.
|
| Question: | I’m getting a “Library is Empty” error message when the GPS is restarted with an SD card inserted. It was playing fine before I restarted the GPS. Why? |
| Answer: | We are aware of this issue and it has been addressed in the newest software release, available on our website. |
| Question: | I’m having problems with a Blu-ray Disc™ player, PlayStation®3 or Xbox 360™ player that is connected to one of the AVR's HDMI™ inputs. Any suggestions as to a first step?
|
| Answer: | Unfortunately, issues with HDMI™ connectivity can be caused by many different things. Before going further, refer to the owner’s manual for your player or game console to learn how to find out the software version of the product. Then, check the manufacturer's web site to see whether the software installed in your unit is the most up-to-date. If a newer version is available, please follow the manufacturer’s instructions on how to download and install the update. In many cases, the new software will solve the problem. If problems persist, contact Harman Kardon® Customer Service for further assistance. |
| Question: | I’ve activated my traffic subscription but I cannot get a TMC signal with the GPS-510. Why? |
| Answer: | Please make sure the TMC antenna is connected, with a clear, unobstructed view of the sky. For the GPS-510, you do not have to be connected to power. |
| Question: | I’ve activated my traffic subscription but I cannot get a TMC signal with the GPS-810. Why? |
| Answer: | The traffic antenna for the GPS-810 is built into the 12V power adaptor. Please make sure that the power adaptor is attached to the GPS-810 and also attached to an active power outlet or cigarette lighter in your vehicle. The traffic antenna requires power in order to function. |
| Question: | If I leave the disc drawer open and walk away, will it close after a few minutes? |
| Answer: | Yes, the drawer will close automatically. Nevertheless, we recommend closing the drawer when it is not in use to prevent dust from getting inside the DMC 1000, and to prevent damage in case someone bumps into the drawer. |
| Question: | In AUTOMATIC MIX mode, I tried to use the backwards track skip button but it wouldn’t go any further than the beginning of the current song. What's wrong? |
| Answer: | When in AUTOMATIC MIX MODE, the DP2 can only skip tracks forward. The backwards track skip button is only for returning to the beginning of the currently playing song. |
| Question: | Is it okay to remove a USB flash drive from one of the USB ports when the drive’s LED is blinking? |
| Answer: | As long as the drive is not in the middle of an operation, such as playback or recording, it is okay to remove it at any time. However, for safety’s sake we recommend turning off the DMC 1000 (putting it in Standby mode) when inserting or removing any media other than discs. |
| Question: | Is it possible to upgrade my old AVR to make it play with Dolby Pro Logic II? |
| Answer: | The old AVR can not be upgraded to Dolby Pro Logic II.
If you would like to use Dolby ProLogic II, you will have to buy a new receiver.
We however think that the benefit will be neglectable.
Our AVR receivers contain since two years already our own Logic 7-surround mode. This Logic 7 mode has the same specifications as DPL II, but uses different decoding.
I do understand that you would like to buy a receiver with DPL II, as the DPL II is better marketed by Dolby. But a better marketing does not mean that DPL II is the best you can get in this field. Various test and reviews have been proving that Logic 7 outperforms the first DPL II modes, which are on the market:
"Logic 7: No doubt, this 5 channel decoding system, which is more recent and substantially more sophisticated than Pro Logic, reproduced analog filmtracks with dramatically increased transparency and allowed extremely good sound localisation. That means that, with a little luck, the analog surround recording can almost sound like Digital surround."
"Stereoplay 9/2000, Germany
"Since Logic 7 has already proven its worth in tests with the larger AVR 7000 model, Harman Kardon now provides the AVR 4000 with this technology. Logic 7 decodes analog ProLogic sound signals with astonishing clarity - not only in mono rear channel mode to support limited frequencies, but also where powerful, rear channel stereophonic performance are required."
Stereoplay 9/2000, Germany
"With their new series, Harman Kardon, who have always been high class if somewhat conservative, have taken a giant step forward with a whole lot of innovative thinking? Striking a near perfect balance between potent Sonics and involvement, it basically wiped the floor with the competition."
Hemmabio, 1/2-2001, Sweden
If you want to wait for the new AVR series, you can of course, but you need to have some patience. |
| Question: | Is my Harman Kardon® AVR model capable of processing both audio and video through the HDMI™ inputs? |
| Answer: | No. The AVR 146, AVR 147, AVR 154 and AVR 245 are all HDMI switchers. They can pass both audio and video signals through to other devices, such as the TV. However, these AVRs cannot process the signals, which means you need to make a separate analog and/or digital audio connection from each source to the AVR. See the full owner's manual for more details. |
| Question: | Is rural route information shown? |
| Answer: | Rural route information is not included in the map data.
There has been a big push in the US for the last 10 years or so to replace
rural route addressing to support E-911, which may lead to rural route
addressing becoming less important with time. |
| Question: | Is the AB 1 suitable for outdoors use? |
| Answer: | No, for several reasons.
The AB 1 is not designed to withstand exposure to rain or other water. In addition, direct sunlight would tend to saturate the infrared receiver, interfering with its operation and possibly causing your equipment to behave erratically. Also, you may prefer to use a more powerful amplifier connected to the multiroom audio outputs, or to reassign the receiver's surround back amplifier channels for multiroom use, to obtain the levels desired for an outdoors application.
We recommend that you consider one of the many other options available for outdoors system control. |
| Question: | Is The Bridge™ compatible with the video-capable iPod® and the iPod nano? |
| Answer: | Yes, The Bridge™ is physically compatible with the video-capable iPod® and the iPod nano. Harman Kardon The Bridge-Ready receivers that end in model numbers of "46" and higher are designed for video and still-image playback. Earlier The Bridge-Ready receivers are only capable of audio playback.
In any case, use the adapter that came with your iPod. Place it inside the adaptor marked "Universal" that is included with The Bridge, insert your iPod, and enjoy! |
| Question: | Is the DAL 150 compatible with the Windows® 98 operating system?
|
| Answer: | No. However, a number of revisions were made to the original release of the Windows 98 operating system, and a Second Edition version called Windows 98SE was subsequently released. It is this later version, Windows 98SE, that is compatible with the DAL 150.
In order to confirm which version of the Windows operating system is running on your computer, right-click on the "My Computer" icon on your desktop, and then click on "Properties" in the pop-up menu. This should open a window displaying information about your computer, including the version of the operating system.
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| Question: | Is the DMC 1000 compatible with recordable DVDs? |
| Answer: | The DMC 1000 cannot record to a DVD+R/RW or DVD-R/RW. However, you may play a recordable DVD that contains audio MP3 or WAV files. |
| Question: | Is the DVD 5 capable of playing CD-Rs?
|
| Answer: | Like most DVD players, the DVD 5 does not support CD-R discs.
|
| Question: | Is the DVD 5 capable of playing CD-RWs?
|
| Answer: | Like most DVD players, the DVD 5 will play many CD-RW discs.
|
| Question: | Is the Festival® 80 Dolby® Digital/DTS® ready?
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| Answer: | The Festival 80 does not support Dolby Digital or DTS. Of course, you can connect the DVD player to the Festival 80 the same way you would connect a VCR. You will get the benefits of Dolby Pro Logic® surround sound, just like a VCR, but you will not get the benefits of Dolby Digital or DTS.
|
| Question: | Is the HE 1000 suitable for use in a multiroom application? |
| Answer: | Yes.
The HE 1000 remote infrared receiver may be placed in the remote room of a multiroom application. You may use a 1/8-inch cable of up to 100 feet in length to connect the HE 1000's connection block to the multiroom IR input on your receiver. |
| Question: | Is the HK 3490 receiver compatible with The Bridge docking station for iPod? |
| Answer: | No, the HK 3490 receiver may only be used with The Bridge II dock, which is a newer version of The Bridge. The Bridge II dock (available separately) includes an adapter that must be used to plug the dock into the HK 3490. See the manual for The Bridge II for more information. |
| Question: | Is the iPhone compatible with the DP2? |
| Answer: | The DP2 is "compatible" with the iPhone, but not per apple logo requirement. Please keep in mind that nothing will meet the logo requirement as Apple has not yet released the security ICs necessary. When attached to the DP2, the iPhone works like an iPod. The browsing, charging, and advanced modes work fine. A few notes though:
1) The iPhone will give the "this accessory may not work" warning message when attached to the DP2, but will continue without the user doing anything.
2) The current release will not display album art from the iPhone. Future production will address this as well as a firmware update that will be available on the website for current DP2 users.
3) With line out the iPhone sounds great, but with FM there can be buzzing.
4) When a call comes in you hear the ringtone over the DP2, but the iPhone will not be in speakerphone mode when you accept the call.
5) A future production release will be designed with an Apple security IC that will remove the warning message. I anticipate Apple to build in telephony commands into iAP. No word on timing for either of these.
|
| Question: | Is the Signature® 2.0 capable of doing DTS® decoding?
|
| Answer: | If you have an early unit that does not support DTS® , you can certainly upgrade. Please take your Signature 2.0 to any authorized service center and ask to be set up with the latest software.
|
| Question: | Is there a listing of components that are compatible with the TC1000?
|
| Answer: | No. The TC1000 is able to learn the codes of most IR remotes and, because of this capability, the list of compatible components would be too long (thousands of units).
|
| Question: | Is there a way to repeat voice prompts? |
| Answer: | There is no way to make the GPS units repeat voice prompts at this time. |
| Question: | Is there a way to set a waypoint or via? |
| Answer: | You cannot set an "in-between" destination at this time. However, you can add a
second destination to navigate to from the current destination. |
| Question: | Is there any way to reset the DVD 25 and restore all of the factory default settings?
|
| Answer: | Yes. Power the DVD 25 off into the Standy mode. Press and hold the Clear button on the remote for 5 seconds. This will restore all user settings to their factory defaults.
|
| Question: | Is this preamp Dolby® Digital/DTS® ready?
|
| Answer: | No. However, this preamp does has a 6-channel output, which is typically connected to your external amplifiers. You can connect any outboard Dolby Digital/DTS processor between the preamp and your amplifiers.
|
| Question: | Is this receiver Dolby® Digital/DTS® ready?
|
| Answer: | Yes! This receiver has a 6-channel direct input. You can connect any outboard Dolby Digital/DTS processor to this input. You can also connect any DVD player with built-in Dolby Digital and/or DTS processors.
|
| Question: | Is this receiver Dolby® Digital/DTS® ready?
|
| Answer: | Unfortunately, this receiver does not support Dolby Digital or DTS. Of course, you can connect the DVD player to the receiver the same way you would connect a VCR. You will get the benefits of Dolby® Pro Logic surround sound, just like a VCR, but you will not get the benefits of Dolby Digital or DTS.
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| Question: | It takes a long time to get a GPS signal or I cannot obtain a GPS signal. What could be the problem? |
| Answer: | Many new vehicles have an “athermal” windshield. These windshields are treated to reflect heat/UV and the treatment interferes with the GPS reception. One solution would be an external antenna. The GPS units use a standard MMCX connector. The antennas can be obtained at most electronic retailers.
Please also note there are some vehicles that use metal treatment in the windshields for thermal blocking. This may require you use the external antenna outside of the car instead of on the dash.
An easy way to test if there is interference with your windshield is to check the satellite strength outside of the car. If the satellite signal is lost or gets weaker in your vehicle, it is an indication you may need an antenna. |
| Question: | I've connected my DVD player's component video outputs to the component video inputs on my receiver or video display, but there is no picture. Is there anything else I need to do? |
| Answer: | Yes. The DVD player is not capable of outputting video in both the S-video and component video formats simultaneously, and it is programmed at the factory to default to S-video. Follow this procedure, which is also described in the owner's manual, to configure the DVD player to output component video:
Press the Setup button on your DVD player's remote to display the on-screen menu system. Use the arrow keys to highlight the Video Setup menu icon on the left side of the screen, and press the Enter button.
You will notice a setting called Video Output in the main area of the menu. Use the arrow keys to navigate to the setting to the right of this line, which should appear as S-video. Press the Enter button to display the setting options on the bottom of the screen, and use the arrow keys to scroll to the Component Video setting. Press the Enter button again to select Component Video.
Don't forget to set the Scan Type correctly as well, depending on whether your video display's component video inputs are capable of utilizing a progressive scan signal. |
| Question: | I've connected the Component Video Monitor Outputs to my television. Why is the picture scrambled and doubled? |
| Answer: | The signal at the Component Video Monitor Outputs is a 480p progressive scan signal. Your television may be expecting a 480i interlaced signal. Consult the owner's manual for your television and adjust any settings so that it is in progressive scan mode.
If your television's component video inputs are not capable of handling a progressive scan signal at all, disconnect the component video cables from the television and connect the S-video Monitor Output to the TV instead. |
| Question: | I've connected the HDMI™ output on my DVD player, set-top box or other source device to one of the receiver's HDMI inputs, and I've connected the receiver's HDMI output to an input on my video display or TV. Although I am able to see the picture on the display and I can hear audio through the TV's speakers, why can't I hear any audio through the speakers connected to the receiver, even when I disable the TV's speakers? |
| Answer: | Your receiver is capable of switching HDMI signals, but it cannot access the data and process it. Thus, the receiver is passing the audio and video information through to your video display without processing it in any way.
In order to benefit from the receiver's superior audio reproduction capabilities, make a separate digital audio connection from either the coaxial or optical digital audio output on your source device to the corresponding digital audio input on the receiver. Then adjust the audio input setting in the receiver's on-screen menu system (usually found in the Input Setup or In/Out Setup submenu) to assign the correct audio input to your source. |
| Question: | May I connect more than one KP 1 in parallel to the input for one channel pair on the PA 4000?
|
| Answer: | Yes. There may be some applications in which you would like to control the power and volume for one pair of speakers from two separate locations in the same room. Due to the design of the keypad switches on the KP 1, it is not a problem to connect 2 keypads in parallel to the same input on the PA 4000.
However, only one optional IR sensor should be used in the room. Using multiple sensors can cause degradation of the remote control commands, with the result that the source unit will not be able to correctly decode the commands.
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| Question: | May I use the DAL 150 to make a digital recording on my computer of audio that originates in my home audio system?
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| Answer: | No. The DAL 150 is designed to pass information in only one direction – from the computer to the home audio system.
In order to create MP3 files of your music collection, you will need to use one of the many available computer programs that enable you to play a CD in your computer's CD-ROM drive and convert its contents to the MP3 format. Be advised that although Windows Media™ Player 7.1, which is supplied with the DAL 150, enables you to create digital files from your CDs, those files are not in MP3 format, and thus cannot be played back using the DAL 150.
If your music is not on CD but, for example, is recorded on cassette, then you will also need to purchase an appropriate computer sound card that includes the necessary line-level or other inputs that can accept an audio signal from your home audio system.
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| Question: | May The Bridge™ be used as the source device in a multiroom application? Is The Bridge compatible with A-BUS® applications? |
| Answer: | Yes. The Bridge delivers an analog source signal to the receiver, which may be selected as the source for a multiroom system, including an A-BUS system. |
| Question: | My AVI250 turns off every 5 minutes whenever I try to watch my TV. What is wrong with my receiver?
|
| Answer: | Nothing! This is a feature. It works like this: When you turn on your TV, your AVI250 will automatically turn on, switch to TV input, and start performing. When you turn your TV off, after 5 minutes the AVI250 will turn off. This is done through the TV Video Input on the AVI250. If you didn''t connect the video wire from the Video Output jack on your TV to the TV Video Input jack on the AVI250, your AVI250 will shut off every five minutes because it does not see a video signal telling it to stay on. Simply connect your Video Output jack on your TV to the TV Video Input jack on the AVI250.
If you do not have a Video Output jack on your TV, you can bypass this feature by doing the following (you must do this on the front panel of the AVI250, NOT the remote):
1) Press and hold both the TV and LD buttons.
2) After holding both buttons for approximately 2 seconds, the display will read "TV AT ON."
3) Quickly let go of both buttons and push the TV button again. The display will read "TV AT OFF."
|
| Question: | My AVR 350 is not responding correctly to commands sent from a Harman Kardon AB 1 or AB 2 module. What can I do? |
| Answer: | We apologize for any inconvenience this has caused you. The solution for this problem is to install a software update, available at www.harmankardon.com. Please go to the “Product Support” section and select “AVR 347” as the product. Although the AVR 350 has the additional feature of A-BUS® connectivity, the software used for the AVR 347 contains all the data needed, and the unit will load the data package for the AVR 350. This update will also improve the performance of your AVR in other areas. |
| Question: | My AVR40 display will not dim when I'm listening to a CD. Is there a way around this?
|
| Answer: | Yes, there is a very easy solution for this. Simply point the remote control away from the receiver. Select another source (VCR, Tape, etc.). Now, point the remote toward the AVR40 again and press the display button. The display will dim.
|
| Question: | My AVR55 turns off every 5 minutes whenever I try to watch my TV. What is wrong with my receiver?
|
| Answer: | Nothing! This is actually a feature of the AVR55. It works like this: When you turn on your TV, your AVR55 will automatically turn on, switch to TV input, and start performing. When you turn your TV off, after 5 minutes the AVR55 will turn off. This is done through the TV Video Input on the AVR55. If, however, you didn''t connect the video wire from the Video Output jack on your TV to the TV Video Input jack on the AVR55, your AVR55 will shut off every five minutes because it does not see a video signal telling it to stay on. So, simply connect your Video Output jack on your TV to the TV Video Input jack on the AVR55.
If you do not have a Video Output jack on your TV, you can bypass this feature by doing the following:
1. Press and hold the TV button on the front panel of the AVR55.
2. As soon as the display changes and reads "TV OFF", release the TV button and push it again. This will change the display to read "TV ON".
3. Now press the MEMO button to save the change
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| Question: | My cable set-top box works fine when I use an HDMI™ link directly to my TV (video display), but when I connect it through my AVR it doesn't work, and sometimes I'll get a "NO SIGNAL" error message on my TV. What could be the problem? |
| Answer: | This issue is most often caused by a software problem in the cable box that prevents it from working with "HDMI repeater" devices, such as an AVR. Please contact the customer service department of your cable operator and describe the problem to them. In many cases they will be able to send a software upgrade directly to your cable box to fix this compatibility issue. |
| Question: | My CD Player does not have a remote Power On button. How am I supposed to turn it on along with the rest of my system without having to physically press the Power button on the front panel?
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| Answer: | We do this with all of our source (CD, Tape, DVD, etc.) products. None of them have a remote Power button. This is because you would typically plug your source components into the switched outlets on your receiver and leave the source in the ON position. When you turn on your receiver, all of your source components will turn on as well. This prevents you from having to press several Power buttons to turn on your system.
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| Question: | My CD player is having trouble reading discs. What could be wrong?
|
| Answer: | There is a lever sticking out of the bottom of the player. This lever should have been pulled out 2 notches when the unit was first set up. Please turn the unit upside down, push the lever all the way back in, and then pull it out 2 notches. This should solve the problem. If it does not, please take your unit to an authorized service center.
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| Question: | My CD player skips a lot, and many times won't recognize a disc. What could be going on? |
| Answer: | One possibility is that the player is overheating. In order for the laser mechanism to function correctly, make sure to place the unit away from heat sources such as radiators and sunny windows, and do not stack it on top of your heat-generating receiver or amplifier. Do not place the CD player inside an enclosed cabinet that lacks ventilation. It is best to place the player on its own shelf in an open area. |
| Question: | My CD Player will not play Enhanced CDs. Can anything be done about this?
|
| Answer: | Absolutely! There is an update that can be done to this player that will allow it to play Enhanced CDs. Please bring your CD Player to an authorized service center and ask for this modification to be performed.
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| Question: | My CP 35 system is the upgraded version that includes a DVD 37 player. How do I access the DVD 37's Setup menu? |
| Answer: | Press the DVD Input Selector to place the RCP 2 remote control in DVD mode. Then press the OSD Button to display the DVD 37's Setup menu. |
| Question: | My FL8300 turns on, but the display is completely dead and nothing will work. What is wrong?
|
| Answer: | There is a modification that will resolve this problem. Please take your FL8300 to an authorized service center and ask for this modification to be performed |
| Question: | My GPS 810NA won't power on or is behaving in an odd manner. What should I do? |
| Answer: | This GPS unit is basically a miniature computer. And like all computers every now and again it becomes necessary to reboot. Please try a reset of your GPS to clear out any possible glitching that could cause the unit to malfunction and/or not power on. To do a reset of your GPS, please take a small, unfolded paper clip or similarly sized pin and insert it into the hole located beneath the lower right hand corner of the screen. Once you feel the button compress, please release it. This should solve your problem. |
| Question: | My H/K GPS doesn’t have a standby mode but my friend’s/family member’s H/K GPS does. Why? |
| Answer: | There are 3 firmware versions on the market right now. Those versions are:
12.01 - Does not have standby mode
13.00 - Has standby mode
13.01 - Has standby mode
To find the firmware version of the GPS 810, click "Settings" and then the "About" button on the bottom of the screen. You only need the first 5 characters. (It should read OBXXX).
Our firmware update features the standby mode, available on our website.
Some Notes About Standby Mode:
When the unit is unplugged, you cannot tell if the GPS is in Standby mode or not until you power the unit on. When the GPS is unplugged but in Standby mode, pressing the power button will turn on the unit immediately and you will see the Source screen right away. When the GPS is unplugged and not in standby mode, it will take longer to boot up and you will see the “loading” screen after pressing the power button.
The firmware update has a one second button press requirement for entering Standby mode. (Currently 13.00 and 13.01 do not have this, simply pushing power once while the GPS is on will activate Standby.) |
| Question: | My new iPod/iPhone™ won't charge when docked. I checked it with my previous iPod/iPhone and the dock charges it without any problems. Why won't it charge my new iPod/iPhone? |
| Answer: | The newest iPod/iPhone products from Apple™ no longer use what is called "Firewire charging". Previous iPods/iPhones were setup where you could charge the unit using a USB connection or Firewire connection. Due to changes that Apple has made in the new iPods/iPhones, the Firewire pins will no longer be usable for charging. Only the USB pins in the iPod/iPhone 3G's dock connector will be usable for charging. Unfortunately, there is no way to modify this product to accommodate this change. Our future products will all support USB charging. |
| Question: | My receiver isn't functioning correctly, but it isn't physically damaged. Is there anything I can do before I bring it to a service center? |
| Answer: | Yes, you can try to reset the microprocessor.
First, place the Master Power switch in the fully off position. For most models, this involves gently pressing the switch until it unlatches and the word "OFF" appears on the top of the switch.
Then unplug the power cord. Wait at least 30 minutes before plugging the cord back in and turning on the receiver (remember to place both the Master Power switch and the Standby/On switch in the "ON" position).
If the receiver still doesn't work correctly, try doing a software reset of the microprocessor. The procedure is different for each model, and can be found by downloading the owner's manual on the product page or support page for the model. The procedure is usually described toward the back of the manual on the same page as the troubleshooting guide. Bear in mind that the processor reset erases all of your configuration settings, and you will have to reenter them just as you did the first time you set up the receiver.
If your receiver is functioning correctly some of the time, or for some inputs or features only, we strongly recommend that you reread the owner's guide, especially the sections on first-time installation and system configuration. Many times it is possible to correct a problem simply by changing a setting in one of the receiver's menus.
If the Power Indicator remains red without changing to amber or green, this indicates that the receiver is in protection mode. Check your speaker wire connections to make sure no bare wires or strands are touching more than one terminal. If your speaker wires are okay, then your receiver needs to be brought to an authorized Harman Kardon service center. |
| Question: | My receiver loses power when I engage front-channel-speakers 1 and 2.
|
| Answer: | This is normal. Speakers 1 and 2 are wired in series (not parallel). This means that they depend on each other. In other words, the power to speaker 1 will be drastically reduced when you engage speaker 2.
Speakers 1 and 2 are used for convenience. For example, suppose you have your receiver set up in your living room, but you also want a pair of speakers in your bedroom. You can connect your bedroom speakers to speaker 2. Simply turn off the surround mode and speaker 1. Now select speaker 2 and your bedroom speakers will play perfectly. Never listen to speaker 2 in your bedroom while your receiver is in any surround mode (they will not sound very good at all).
The best approach is to think of them as speaker 1 OR speaker 2, not 1 AND 2. Utilizing speakers 1 and 2 for the purpose of background music is fine.
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| Question: | My receiver makes a clicking sound when I adjust the volume. Is this normal?
|
| Answer: | Yes, this is a normal characteristic of this system.
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| Question: | My receiver turns off every 5 minutes whenever I try to watch my TV. What is wrong with my receiver?
|
| Answer: | Nothing! This is actually a feature of this receiver. It works like this: When you turn on your TV, your receiver will automatically turn on, switch to TV input, and start performing. When you turn your TV off, after 5 minutes the receiver will turn off. This is done through the TV Video Input on the receiver. If, however, you didn't connect the video wire from the Video Output jack on your TV to the TV Video Input jack on the receiver, your receiver will shut off every five minutes because it does not see a video signal telling it to stay on. So, simply connect your Video Output jack on your TV to the TV Video Input jack on the receiver.
If you do not have a Video Output jack on your TV, you can bypass this feature by doing the following (you must do this on the front panel of the receiver, NOT the remote):
1. Press and hold the MEMO button.
2. Within 1 second, also press and hold the TV button.
3. After holding both buttons for approximately 2 seconds, the display will read "TV AT ON".
4. Quickly let go of both buttons and push the TV button again. The display will read "TV AT OFF".
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| Question: | My remote control acts sluggish and only performs well at short range.
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| Answer: | This is usually due to electronic confusion. There are remote in/out jacks on the back panel of all of our products. If you have a remote cable connected from one unit to the other, your units may be getting confused. Here's how it works. Both units have a remote eye on the front of the unit. Both remote eyes see the command when you press a remote button. Both eyes send the command to the unit. As a result, the unit receives the command twice and gets confused. The fix: Remove the remote wires in the back of the units and everything should work fine. The remote in/out jacks serve several functions. Typically, there is no reason to use them, except for a special application. Example: You own an HK DC5300 dual-cassette deck. It is remote controllable, but it doesn''t have a remote eye on the front panel. So when you press a cassette function on the receiver remote, the DC5300 can't see the command. You would have to connect the remote out jack on the receiver to the remote in jack on the DC5300. Now, when you press a command, the receiver's remote eye receives the command and sends it to the DC5300, and the DC5300 performs the command. Another example would be having an external remote eye stationed in another room so that you can control your system from another location
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| Question: | My remote control seems to function incorrectly at times. I replaced the batteries with fresh ones and checked that they were installed correctly (positive end of battery contacting positive terminal in battery compartment), and LEDs light in response to button presses. What could be the problem? |
| Answer: | 1. The first thing to check is whether any of the remote's LEDs light up in response to a button press. Pressing any of the AVR or Input Selectors should cause that selector to light up, and each time you press a button to issue a command, the selector should light again.
If the buttons never light up, replace the batteries with fresh ones, remembering to install them correctly - positive end of battery to positive contact in battery compartment, and negative end of battery to negative contact in compartment.
Sometimes as batteries drain, the lower voltage can cause the remote to behave in an intermittent fashion. When replacing the batteries, after you have removed the old batteries, press a few of the buttons on the remote before putting in the new batteries. This will allow a static discharge, in effect resetting your remote.
If the batteries are functioning, continue reading for more tips.
2. Most of our remotes require that you first select the device you want to operate by pressing its selector button, usually located near the top of the remote. This places the remote in the desired device mode. Some remotes remain in the same device mode until you press another selector, and other remotes automatically switch back to the AVR device mode after a few seconds. Consult the owner's guide for your product for more information.
3. The remotes included with our receivers may be used to operate external components, such as a DVD player, but only after you have programmed the correct product code into the remote. Consult the receiver's owner's guide for more information.
4. Make sure the remote is pointing toward the component you are trying to operate, and that the front panel of the component is not blocked by furniture or a cabinet door. Smoked-glass cabinet doors may also interfere with the remote's signal.
5. Try reducing the amount of light in the room. Close the curtains over nearby windows on sunny days, or dim nearby lamps. Fluorescent lights and plasma televisions can also interfere with the functioning of the remote.
6. Some people have a tendency to press the buttons harder when the component doesn't respond to the first press, or if it appears that the remote is not responding when its LEDs don't light up right away. This may have the opposite of the desired effect. Try using a light, gentle touch when pressing or pressing and holding various buttons.
7. The component may require a second or two to respond to the remote's command. Allow the component a few seconds to respond to each command before issuing the next one. |
| Question: | My remote control suddenly stopped working. What can I do to fix this?
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| Answer: | Every once in a while, the remote will lock up when the batteries start to drop in power (go dead). There is a very simple fix for this. Simply remove the batteries from the remote. While the remote is upside down and pointing forward, touch the two left-side battery contacts together with a paper clip, pliers, or any other metal object for 3 to 4 seconds. Now put the new batteries in the remote. It should work fine.
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| Question: | My SoundSticks do not work with OS 10.2/10.3 (Jaguar/Panter). What’s wrong?
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| Answer: | Make sure you have the SoundSticks selected in your "output" tab, under "sound" in your system preferences. If the SoundSticks do not show up in your "output" tab, make sure you have the SoundSticks connected directly into the computer, then restart.
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| Question: | My surround sound and center speakers work fine, but I get no sound from my front speakers.
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| Answer: | There are two reasons for this:
If you have only one pair of speakers connected to your front-channel-speaker outputs (speaker 1), you must have only one button selected on the front panel (speaker 1). If you have neither or both speaker buttons pressed, you will not hear anything from your front speakers.
On the back panel of the unit, there are two jumpers connected to the pre-out/main-in jacks. Check to make sure that one is connected to the Left pre-out and Left main-in. Make sure the other is connected to the Right pre-out and Right main-in. If they are backwards, reversed, or unplugged, you will not hear anything from your front speakers
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| Question: | My TV is not an HDTV, but is HDTV-ready. Will the progressive scan video output work?
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| Answer: | Yes. Most ”Digital Ready“ or ”Multimedia“ sets are fully compatible with the progressive scan video output on the DVD 50 and DVD 25. If the specifications for your video display device show a ”horizontal scan rate“ figure of 31.5kHz or higher, then the set is probably compatible. Be sure to use the component video input labeled ”HD Component Input“.
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| Question: | My universal remote control will not control my Harman Kardon component. What can I do to get the codes?
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| Answer: | Universal remotes work exactly the opposite of how most people think they work. Harman Kardon uses specific frequencies for our remote commands. The manufacturer of a universal remote will take these command codes and teach its remote what to do. It will then give all of these codes a combination. You need to dial in that combination in order to access the Harman Kardon codes that have been installed. In order to do this, you need to contact the manufacturer of the remote to find out what combination will access our codes. However, it is possible that our codes haven't been put into a particular manufacturer's system. If that is the case, you will not be able to control your Harman Kardon component with your universal remote.
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| Question: | The address house/building number changed after I saved it. Why is it doing this? |
| Answer: | We are aware of this issue and it has been greatly improved in the newest software release, available on our website. |
| Question: | The DAL 150 was disconnected from PC without uninstalling it, and the PC is now asking me to insert the CD-ROM. What is going on?
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| Answer: | The PC needs to reload the driver software into system memory if a different USB port was used from the one used during the initial installation.
Any time the DAL 150 is plugged into a different USB port from the initial installation (e.g., using the second port on a computer with two ports or switching from the docking station to the port directly in the laptop or vice versa), the Windows® operating system will need to reload the driver in order to associate it with the new port. If you have misplaced your CD-ROM, you can specify the driver location as C:\Windows\System32\Drivers, with some folders having different names depending on the version of the operating system installed on your PC. Or, when it is convenient, you may copy the contents of your CD-ROM into a location you choose on your hard drive so that the files are available for use at a later date.
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| Question: | The DC520 says it is remote controlled, but it didn't come with a remote-control unit. Is this normal?
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| Answer: | Yes. Any HK-receiver-system's remote control can control the primary transport of the DC520, which means it can control the Play, Stop, Rewind, Fast Forward, and Pause buttons.
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| Question: | The Digital Audio Out section of the on-screen menu system asks me to select a sampling frequency or set a PCM Limit. How do I decide which frequency to choose?
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| Answer: | The answer depends on the capability of your receiver or processor. If your audio equipment is capable of handling 96kHz signals, select that frequency option. If not, select the 48kHz option, and the DVD player will automatically downsample any 96kHz signal to a 48kHz output so that your system can play it.
The DVD 25 also offers a "NONE" option, which should be selected if your receiver or processor is capable of handling digital inputs with a sampling frequency of up to 192kHz.
If you select either the "NONE" or "96kHz" options, and your receiver is not capable of processing the digital signal, you won't hear any audio. In that case, simply return to this menu and select the "48kHz" option.
You may wish to consult with the manufacturer of your receiver or processor to find out its capabilities.
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| Question: | The DVD 50 is not playing MP3 files from a disc.
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| Answer: | Due to the wide variety of software that may be used to create MP3 files, and the many options within those programs, it is extremely difficult to design a product that is capable of handling all possible formats and sampling rates. For that reason, the DVD 50 may not be compatible with every MP3 disc.
The DVD 50 supports the ISO9660 format only. It supports sampling rates between 112kHz and 240kHz. Discs with ID3 Picture tags and certain other MP3 files cannot be played.
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| Question: | The fan in my AVR never seems to come on. Can I test the fan to make certain that it works?
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| Answer: | Your model AVR is equipped with a cooling fan that only comes on when the unit's internal temperature rises above a predetermined limit. Thanks to the massive heat sinks used in the AVR series, this temperature is rarely reached. A typical situation where the fan will come on is when the AVR is operating at a very loud volume level with program material that has sounds in all seven channels. Since this is a rare occurrence, you may never notice the fan working. In any case, when the fan does come on, the volume will be loud enough that you might not notice it. Thus, you may own an AVR for many years and never hear the fan, or see it in operation. There is no way to test the fan, and none is needed.
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| Question: | The GPS-810’s TMC stopped working after I turned off the GPS. What happened? |
| Answer: | We are aware of this issue and it has been addressed in the newest software release, available on our website. |
| Question: | The iSub does not work under OS 10.2/OS 10.3 (Jaguar/Panther). What’s wrong? |
| Answer: | OS 10.* now includes an individual volume control for the iSub. When OS 10.* is installed it automatically defaults the iSub at minimum volume. Make sure you have the volume for the iSub turned up in your system preferences under sound/output tab. If you do not see the iSub volume control, make sure you have the iSub plugged directly into the computer and restart. |
| Question: | The Quick Start Guide shows using the auto charger for 6 hours in step 1. It seems impractical to have to drive my car around, or leave my ignition on, for 6 hours. Is there another way to charge the unit ? |
| Answer: | Use the supplied USB cable to plug the unit into a computer for the initial 6 hour charging period, and of course you may charge the unit by either method at any time after that. If a computer is not readily available, you can purchase the wall adapter (part# USAGB00000002K1) and 120V plug (DC0037007K0) from our parts department at HCGParts@harman.com. |
| Question: | The rear channels on my AVR10 are not quite loud enough, even when turned up all the way. Is there anything that can be done to fix this?
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| Answer: | The rear speakers are wired in series. This drastically reduces the power to the speakers. If you are using 8- ohm speakers, there is a very easy way to solve this problem. Please follow these directions:
Disconnect both rear-speaker wires from the receiver.
Cut a small piece of speaker wire, roughly 2" long.
Strip away one conductor so that you have only one wire conductor that is roughly 2" long.
Strip away roughly 1/2" of insulation from each side of the wire.
Insert one end into the Right Rear Positive speaker terminal.
Insert the other end into the Right Rear Negative speaker terminal.
Twist the two rear-speaker, positive wires together and insert them into the Left Rear Positive Speaker Terminal.
Twist the two rear-speaker, negative wires together and insert them into the Left Rear Negative Speaker Terminal.
Your rear speakers will now perform exactly as they did before, but they should play considerably louder.
If they're still not loud enough, or if you are using 6- or 4- ohm speakers, there is a modification that can be performed on the AVR10 that will increase the overall volume of the rear channels. Bring your AVR10 to the service center and ask them to perform this modification.
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| Question: | The receiver's sub output is not working; why?
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| Answer: | You may have neglected to configure the subwoofer output to be ”on“. Using the remote, press the OSD button to bring the main menu up to the on-screen display. Make sure the Input Setup menu displays the input source you are having the trouble with. Go back to the main menu and select the Speaker Setup menu. Make sure that your main, center and surround speakers are correctly configured as LARGE for full-range speakers that reproduce frequencies below 100Hz, or SMALL for speakers that do not reproduce frequencies below 100Hz. Make sure that the subwoofer is turned on. If you are using a subwoofer, set the subwoofer to SUB (LFE) to send the subwoofer only bass information encoded in the .1 low-frequency-effects channel of digital program material. If you also wish the subwoofer to reproduce bass information from the main left and right channels, then set the subwoofer configuration to SUB LFE+L/R. Also, check that you did not lower the output level using the Channel menu.
Note that the receiver is designed so that the subwoofer output will always output the low frequencies from the main left and right channels, as long as it is turned on. However, the subwoofer output will NOT output a signal for the center or surround channels whenever those speakers are configured as LARGE. With this in mind, adjust your center and surround speakers for the best bass reproduction for your room acoustics and taste.
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| Question: | The remote control doesn't seem to work. What could be wrong?
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| Answer: | The remote control operates both the left side, or CDP, deck and the right side, or CDR, deck. Since many of the control buttons are shared, always make certain that you press the CDP or CDR button on the remote so it sends out the correct codes.
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| Question: | The SoundSticks sound distorted (static, pops, clicks) when used with my G5 or PowerBook. |
| Answer: | The USB 2.0 ports on the G5's and new PowerBooks have different specifications from the USB 1.1 ports on all previous models. If you experience distortion, try plugging the SoundSticks into your keyboard, Apple Display or any other USB 1.1 device. |
| Question: | The switched outlet on the back panel is dead. What happened?
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| Answer: | These units were originally loaded with 1-amp fuses for the switched outlet. It is likely that you connected something to this outlet that drew more than 1-amp, causing the fuse to blow. This has since been changed and is now capable of handling up to 3 amps. Please take your unit to an authorized service center to have the 1-amp fuse replaced with a 3-amp fuse, which will solve the problem.
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| Question: | The video-signal colors are affected when connected via the component video inputs on my AVR 7000. Am I doing something wrong?
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| Answer: | Absolutely not. Unfortunately, some of these units are using a component that is causing this. Please take your AVR 7000 to an authorized service center and ask for the modification that will rid you of this inconvenience.
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| Question: | There is an odd-shaped black metal part included with my speaker system. Is it a wall-mount bracket for the center speaker? |
| Answer: | Yes. The bracket may be used to create a small shelf for the center speaker if it isn't practical to place it on top of your TV. Follow these instructions to install the center speaker wall-mount bracket:
STEP ONE:
Mount the wall-bracket plate on the wall in the desired location. If possible, position the bracket so that at least one of the mounting screws (not included; use size #10) may be installed directly into a wooden wall stud. If that is not possible, use optional wall anchors that are rated to support at least 25 pounds. The customer is responsible for proper selection and use of mounting hardware, available at hardware stores, to properly and safely wall-mount the speakers.
STEP TWO:
If the speaker wires were run inside the wall, thread the center speaker cable through the large opening in the back of the wall plate. Otherwise, do not use the opening. In either case, thread the cable through the semicircle opening in the bottom rear of the center speaker’s molded base (not shown in the diagram), and insert the speaker wires into the terminals on the underside of the speaker, remembering to observe the correct polarity.
STEP THREE:
Gently peel off the two rubber pads from the speaker’s feet, revealing the screwholes underneath. Place the speaker on the bracket shelf so that the screwholes in the feet line up with the screwholes in the shelf. Use the raised portions of the shelf to guide the speaker into the correct position. Secure the speaker to the shelf with the included screws, as shown in the diagram.
The bracket and speaker are not designed to pivot or tilt, and attempting to move either will damage the bracket and possibly the wall, which would not be covered by your warranty.
Click here to view the diagram. |
| Question: | There is no audio output through the Optical or Coaxial Digital Audio Outputs. What could be wrong? |
| Answer: | First, make sure that the DVD 48 was connected correctly to a compatible receiver or processor, and that the correct input on the receiver was selected.
If the HDMI™ Output is in use, the Coaxial and Optical Digital Audio Outputs are muted. To use the HDMI Output for video and one of the other digital audio outputs for audio, change the HDMI Audio setting in the HDMI Setup Menu to Off. |
| Question: | There is no picture on the screen (or progressive scan video output was turned on in error). What is wrong?
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| Answer: | If you previously had pictures but lost them after using the setup-menu system, you may have inadvertently selected the progressive scan video output without having a video display device or TV that is capable of displaying a progressive scan signal. This can easily be fixed by pressing and holding the Pause button for 5 seconds, which will switch the unit from Progressive Scan mode back to Interlaced mode.
Alternatively, you may reset the unit, which will restore all user-defined settings to their factory defaults. Power the DVD 25 off into Standby mode, then press and hold the Clear button (on the remote) for 5 seconds.
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| Question: | There is no picture on the screen, or progressive scan video output was turned on in error. What is wrong?
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| Answer: | If you previously had pictures, but lost them after using the setup-menu system, you may have inadvertently selected the progressive scan video output without having a video display device or TV that is capable of displaying a progressive scan signal. This can easily be fixed by pressing the Stop button, then pressing it again and holding it for five seconds before releasing it. Then, turn off the unit, and wait a few seconds. When the unit is turned back on, the video output will be restored to the standard setting and may be viewed using either the composite or S-Video connection.
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| Question: | There is no sound coming from my iSub in OS 9.*. What’s wrong? |
| Answer: | Make sure you have the volume of the iSub increased in your sound panel. Move the slider all the way to the right. |
| Question: | There is no sound coming from my SoundSticks. What’s wrong?
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| Answer: | Make sure you have the volume setting for the SoundSticks increased in your sounds panel. (OS 10.*)
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| Question: | Using my h/k receiver, the picture on my TV is slightly out of sync with the audio. What’s wrong? |
| Answer: | For a dissimilar video and audio synchronization that may occur with certain types of Plasma and HDTV’s, you will need to consult your TV set’s menu or owner’s manual to see if it can be adjusted there. The subject is typically called A/V Sync Delay, Sync Delay, or Lip Sync. |
| Question: | What can I do to prevent a loud noise when I switch from MP3-to-MP3 mode to MP3-to-PCM mode while a selection is playing?
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| Answer: | Try stopping or pausing the selection before changing the DAL 150's output mode, which avoids interfering with the bitstream during playback, and gives the DAL 150 and your home audio system an opportunity to detect and respond to the change in the bitstream format.
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| Question: | What colors does the Champagne come in?
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| Answer: | The Champagne comes in Black and Rosewood (Champagne SE).
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| Question: | What control systems is the DMC 1000’s RS-232 port compatible with? |
| Answer: | It is compatible with Audioaccess® W.H.E.N.™ systems. |
| Question: | What do the four icons on the screen of the GPS mean? |
| Answer: | The top, right icon shows whether or not the GPS is locked on a route. When you see the blue arrow, the map is locked on your route. If you use the + or – buttons (Zoom In and Zoom Out, respectively) to change the zoom level on screen, the view will revert back to the default route view after three seconds. You can toggle between two different views with this icon. If you click on it, the top icon will change to a “folded map”. This mode will allow you to scroll around the map freely, which could be useful for referencing future turns or navigation events.
The bottom, right icon also changes the map view. There are three modes: Facing north, marked by an “N” in a triangle, 3D marked by a three dimensional arrow, and 2D marked by a flat two dimensional arrow. |
| Question: | What do the surround channels of my Dolby® Pro Logic® or Pro Logic II system actually do?
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| Answer: | Many listeners are often confused about the operation of the rear (surround) channels. While some assume that sound should always be coming from each speaker, most of the time there will be little or no sound in the rear channels. When there is sound, it will be diffuse and at a low level.
Generally, the surround channels are used when a movie director or sound engineer specifically places sound there to create ambiance or an effect, or to pan from the front of the room to the rear. When the output levels are properly set, it is normal for the surrounds not to call attention to themselves. Artificially increasing the volume to the rear speakers may destroy the illusion of an enveloping sound field that duplicates the way you hear sound in a movie theater or concert hall.
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| Question: | What does the RS232 port on the back of the Signature 2.0 do?
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| Answer: | Nothing. The RS232 port on the back of the Signature 2.0 is not in use at this time.
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| Question: | What does the Shuffle All Discs mode do?
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| Answer: | Shuffle All Discs mode plays 2 tracks randomly from a disc, then skips to another disc and plays 2 tracks randomly from that disc, and so forth, until all tracks on all discs have been played.
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| Question: | What effect, if any, does the Video Off command have on the HDMI™ output? |
| Answer: | The Video Off command mutes both audio and video in the HDMI output. |
| Question: | What is AUTOMATIC MIX MODE? Isn’t it just like SHUFFLE? |
| Answer: | AUTOMATIC MIX mode is not like a standard random shuffle. AUTOMATIC MIX mode starts off by having the user choose a basic grouping of genres. From there, the DP2 will begin analyzing the library of songs for those that fit within that genre grouping. The user can tell the AUTOMATIC MIX mode to play songs that are more or less similar (or completely different altogether) to what is being played at that time. If the user chooses to let the AUTOMATIC MIX mode play without any additional input, then the behavior will be more similar to a standard shuffle mode, but within a few specific genres. |
| Question: | What is the black input cable for?
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| Answer: | This speaker system has 2 inputs (green and black). The green input is for stereo (front connection). The black input is for rear (virtual surround sound). You can only use this option if your soundcard supports 4 or more channels or has 2 or more inputs for speakers.
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| Question: | What is the difference between a Cold Start, a Warm Start, and a Hot Start? |
| Answer: | Each type of start is generally related to the amount of time between when a GPS is active, then powered down, and then powered up again. The length of time it is powered down, among other things, is what determines the type of start the GPS will have to make when powered on again.
For example, the unit turns off when you reach your destination and is stationary for a short time before you use it again. This is a Hot Start. The satellites are in nearly the same place as when the unit was turned off and it’s able to find them again quickly.
In the next scenario, the unit is turned off when you reach your destination and remains off for a long time. When it’s turned back on, it basically remembers where it is, but the satellites have “moved” since they orbit the earth. It takes longer to find the satellites than in the previous situation. This is a Warm Start.
In our final example, the GPS is turned off when you reach your destination and its battery dies or the GPS is moved (you fly somewhere on a plane or drive somewhere else without using the unit). When you turn it back on, it has no idea where it is, and the satellites have “moved”. It has to find the satellites and then triangulate its position. That takes the longest. This is a Cold Start. |
| Question: | What is the difference between the AVR20 and AVR20MkII?
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| Answer: | There are three differences between the AVR20 and AVR20MkII. They are as follows:
The MkII has a subwoofer output; the original did not.
The MkII has binding posts for center-speaker terminals; the original had spring terminals.
The MkII has an impedance-protect circuit with a slightly lower threshold. If you''re planning to use 4-ohm speakers, the MkII is the way to go.
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| Question: | What is the difference between the AVR20II and AVR20MkII?
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| Answer: | Nothing. Originally, there was the AVR20. After approximately one year, it was updated to the AVR20MkII (aka AVR20II). There is absolutely no difference between the AVR20II and the AVR20MkII. Marketing literature uses the MK, while the printed name on the unit does not.
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| Question: | What is the difference between the AVR25 and AVR25MkII?
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| Answer: | There are three differences between the AVR25 and AVR25 MkII. They are as follows:
1. The MkII has a subwoofer output; the original did not.
2. The MkII has binding posts for the center speaker terminals; the original had spring terminals.
3. The MkII has an impedance-protection circuit with a slightly lower threshold. If you plan to use 4-ohm speakers, the MkII is the way to go.
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| Question: | What is the difference between the AVR25II and AVR25MkII?
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| Answer: | Nothing. Originally, there was the AVR25. After approximately one year, it was updated to the AVR25 MkII (aka AVR25II). There is absolutely no difference between the AVR25 II and the AVR25MkII. Marketing literature uses the MK, while the printed name on the unit does not.
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| Question: | What is the difference between the Champagne BK and the Champagne SE?
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| Answer: | The only difference is the color. Everything else is the same.
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| Question: | What is the difference between the HK695 and the Champagne? |
| Answer: | The HK695's were made exclusively for Dell. The specifications for both systems are the same. The differences are the color and the Champagnes have a metal base, whereas the HK695's have a plastic base. |
| Question: | What is the difference between the SoundSticks and iSub? |
| Answer: | The SoundSticks are a 3 piece system, consisting of 2 satellite speakers and a subwoofer that looks like the iSub. The iSub is a standalone subwoofer unit, it does not have a 2 channel amplifier that is needed to power the satellite speakers. |
| Question: | What is the difference between the SoundSticks and SoundSticks II. |
| Answer: | The SoundSticks II are analog and use a standard 3.5mm input connection. The SoundSticks II also has a new equalizer and an additional touch sensor volume control on the satellite speaker. |
| Question: | What is the interest of the HDCD with the AVR5000? |
| Answer: | The HDCD processing gives a richer sound with wider dynamic range. The high-precision HDCD digital filter offers also a significant improvement in the sound quality of all conventional non-HDCD CD's. |
| Question: | What is the maximum length of cable that can be used to connect the KP 1 to the PA 4000?
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| Answer: | In a typical environment, the cable should function up to a maximum distance of about 300 feet.
It may be possible to extend the cable farther if proper care is taken to use thicker, shielded cable, for example, 2 sets of 22/4 cable rather than 1 CAT.5 cable. However, you may encounter another limit due to the length required for the speaker cable.
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| Question: | What is the proper type of media to use in this CD recorder?
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| Answer: | Harman Kardon CD recorders can read and play back standard audio CDs and finalized audio CD-R and CD-RW discs. The CDR deck can record on blank audio CD-R and CD-RW discs. The unit can play back discs that were used to record audio tracks on a computer drive ONLY if they have been properly finalized. Otherwise, the unit is unable to play or record on any kind of data disc, including CD-R, CD-RW or DVD. When purchasing blank discs for recording using a Harman Kardon CD recorder, carefully check the Compact Disc logo on the jacket to make sure that it includes the words ”Digital Audio“.
Also, some manufacturers of blank discs use the word ”Music“ on the packaging to refer to discs that are appropriate for use in consumer audio recorders. However, the most reliable information appears in the Compact Disc logo.
The reason that Harman Kardon CD recorders and in fact, all consumer audio recorders, cannot record onto blank computer CD-R or CD-RW discs is that the manufacturers of those discs have not included a special digital watermark that identifies the disc as a digital audio disc. For each audio disc made, the manufacturer pays a royalty to an agency of the recording industry that helps pay to protect the copyrights of the artists whose compositions we all enjoy.
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| Question: | What is the purpose of the DIAG input jack located on the back of the subwoofer? |
| Answer: | This is for testing purposes. DIAG is short for Diagnostics. If the green or black input is plugged into the DIAG input, a sweep test will occur. |
| Question: | What is the purpose of the jack on the upper right side of the LCD remote?
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| Answer: | The jack on the upper right side of the remote is reserved for future use. Do not remove the plug provided or connect any device to the jack.
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| Question: | What is the RF digital input for?
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| Answer: | A laserdisc player that supports Dolby® Digital will have an RF digital output. This RF input supports the Dolby Digital signal coming from any laserdisc player.
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| Question: | What is the warranty for this speaker system? |
| Answer: | All new speaker systems come with a 1 year warranty, from original date of purchase, protecting you against a manufacturing defect.
All refurbished systems come with a 90-day warranty, from the original date of purchase, protecting you against a manufacturing defect.
Speakers purchased from private individuals or unauthorized dealers are not covered under warranty. |
| Question: | What map provider do you use? |
| Answer: | TeleAtlas. Note that TomTom has acquired TeleAtlas. |
| Question: | What types of audio file formats are compatible? |
| Answer: | At this time, unprotected MP3, WAV, AIFF, and WMA are all supported. Please note that none of our units support Audible files. Audible.com uses a proprietary audio format. The file extension is .aa. Therefore it is not an MP3. It is more than a DRM issue (copy protection). The .aa file extension will not be recognized by any of our GPS devices. |
| Question: | What version / class of Bluetooth are used in the GPS-810? |
| Answer: | The GPS-810 supports Bluetooth 2.0. It is Enhanced Date Rate (EDR) compliant and backwards compatible with v1.1/v1.2 including eSCO. It is a Bluetooth class 2 device with a range of approximately 10 meters. |
| Question: | What, exactly, does the Multi-Room capability give me?
|
| Answer: | The Multi-Room capability is a great feature. It is very similar to an A/B speaker switch, but gives much more flexibility. This unit has a second preamp built into it. This allows you to watch/listen to any source (DVD, VCR, CD, TAPE, etc.) in your main room, while someone else listens to another source in another room without disturbing you.
This requires one additional component - an external 2-channel amplifier to power the speakers in the second room. If you also wanted to enable control of the system from the second room, you would need a remote repeater (part #HE1000A), available through our Parts Department.
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| Question: | When a component video signal from my HDTV (high-definition television) cable box, set-top tuner, satellite receiver or other HDTV source is selected, no image appears on my video display. What could be happening?
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| Answer: | 1. Make certain that all three component video cables, “Y” (green jack), “Pr” (red jack) and “Pb” ( blue jack), are properly connected to the appropriate inputs on your video display. On sets where there is more than one set of component inputs, make certain that cables are connected to a set of input jacks labeled “HD,” “1080i” or some similar marking that identifies them as for use with HDTV signals. Also, check the component video cable connections between your source device (set-top box, cable box or tuner) and the receiver.
2. Make certain that the video display’s input is properly selected for the jacks being used. On some displays you may have to make an additional adjustment in the TV's setup menus to configure the input for HDTV sources.
3. Check the setup menu in your cable box, tuner or set-top box to make certain that the output has been configured for “analog component” or “Y/Pr/Pb” outputs. If you have any questions concerning the menu settings, consult the manufacturer of the set-top box or your cable or satellite service provider.
4. On Harman Kardon receiver models with assignable component video inputs, such as the AVR 430, AVR 630, DPR 1005 and DPR 2005, make certain that the correct set of component video input jacks has been assigned to match the source in use. Make any necessary assignment changes in the IN/OUT menu.
5. If your source is an HDTV digital video recorder, make certain that the playback signal has not been stopped at the source due to restrictions because of copyright protection or copy control.
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| Question: | When and how often do your GPS units notify of upcoming turns or POI’s? |
| Answer: | There are many things that can interfere with a GPS signal, consequently causing up to a 15 meter delay. These include but are not limited to buildings in the area and weather (negative ions in the air interfere).
For GPS 310/510/810, while on major highways, the device will alert you at least three times prior to an upcoming exit: 2 miles, 1 mile, and a1/4 mile.
For other sorts of upcoming maneuver points on major roads (ex. keep right/left), the device will alert you at least twice: 1/2 mile and 100 yard mark. On city streets, the device will alert you at least twice before an upcoming maneuver point: at 1/2 mile and at 100 yards.
In general, the slower you are moving, the more prompts you will hear.
Though rest areas are listed as POI’s, they are not announced unless they are set as a destination in a multi-destination trip. If you turn rest area POI indications on (on GPS310/510/810: Navigation Settings->Map Icons->Transportation->Rest Area) the rest areas will appear as icons on the map. Note, however, that during long stretches of road with no maneuvers (greater than 3 miles), the unit defaults to the zoomed-out, "airplane" mode, in which none of these POI icons are visible.
To avoid missing a preferred rest stop we recommend that you set the rest area as the destination when initially planning a trip. Then, add any subsequent destinations after the rest area. |
| Question: | When I attempt to play one of the DVD titles on the list below on my Harman Kardon DVD player, the player freezes, shuts off or experiences other playback problems. What is going on?
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| Answer: | There was an issue with revised copy protection software that Sony Corp. of America placed on these discs at the time of manufacture, and any playability issues you are experiencing are not due to a problem with your Harman Kardon DVD player. Sony has rectified the situation, and you may contact them to request a replacement disc. For more information, please call Sony Pictures Home Entertainment Customer Service at 800-860-2878.
Titles reported:
Casino Royale
Open Season
Stranger Than Fiction
Rocky Balboa
The Holiday
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| Question: | When I change the Digital Audio Out Format setting in the Audio Setup menu to "Uncompressed" (so that it outputs only 2-channel PCM audio), I notice that the HDMI Audio Out setting in the same menu is also changed automatically to "Uncompressed." What is going on? |
| Answer: | Your DMC 1000 is functioning correctly. Due to limitations in the DMC 1000’s digital audio-processing circuitry, when it is outputting uncompressed PCM audio through one digital audio output, it must output uncompressed audio through all digital outputs. |
| Question: | When I connect my receiver to my television or video display using both composite and S-video connections, the display goes blank when a composite video source is playing. What is happening?
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| Answer: | This is due to the way your television or video display works, and you may wish to consult the owner's manual for that unit for more information.
You probably connected all of your video cables to the same video input on the TV. While this means you don't have to remember to switch inputs on your TV every time you change your source (e.g. going from the VCR to the cable box), if your TV always gives priority to the S-video signal, it will go blank when you switch to a composite video source, even though there is no signal going through the S-video cable.
The solution may be to plug your composite and S-video cables into separate inputs on your TV.
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| Question: | When I follow the instructions in the manual to program a macro into the remote control, nothing happens. What is going on?
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| Answer: | Although the manual instructs you to begin programming a macro by pressing and holding one of the Macro Buttons until the Program Indicator LED flashes in amber, that instruction is not correct.
To program a macro:
1. Simultaneously press and hold both the Macro Button and the Mute Button for several seconds until the Program Indicator flashes in amber, then release.
2. Press the Input or AVR Selector for each device you wish to control using the macro. For the dual-source selectors (DVD/CD, TAPE/THE BRIDGE, HDMI 1/HDMI 2), press the selector twice to access the secondary source, that is, the source whose name is printed above the button rather than on it. The selector button will light in red to indicate that the primary source is active, or green to indicate that the secondary source is active.
3. Press the Mute Button (not Power On) to program the Power On command, and press the Power Off Button to program the Power Off command.
4. Enter up to 19 total commands. Each press of one of the Input or AVR Selectors counts as a command.
5. Press the Sleep Button to end the programming process. |
| Question: | When I follow the instructions in the manual to program the remote control, nothing happens. What is going on? |
| Answer: | Although the manual instructs you to place the remote in Program mode by simultaneously pressing and holding the Input Selector and the Mute button until the Program Indicator LED flashes in amber, the remote's operation was simplified after the manual went to press and that instruction is no longer correct.
To program a product code into one of the Input Selectors:
1. Identify the possible codes in the appendix.
2. Turn on the source device.
3. Press and hold just the Input Selector for several seconds until the Program Indicator flashes in amber, then release.
4. Now enter a three-digit product code from Step 1, or use the up and down Navigation keys to select from the available codes stored in the remote's library.
5. When you have programmed the correct code, as indicated by the source device turning off, press the Input Selector again to enter the code into memory. The Input Selector will flash three times to confirm the entry.
Any time the manual instructs you to place the remote in Program mode, such as to display the product code you programmed into an Input Selector or to program a punch-through function, press and hold the Input Selector by itself until the Program Indicator flashes in amber. Do not press the Mute button together with the Input Selector. However, the instructions for programming a macro and resetting the remote are correct as described in the Advanced Functions section of the manual. |
| Question: | When I insert an audio CD, it seems to spin very fast. Why is the DMC 1000 reading it at such a high speed? |
| Answer: | When you insert an audio CD, the DMC 1000 automatically reads it at high speed into a buffer, and then stores it in the Media Library in the format specified in the setup menus (as a pure WAV file or an MP3 file). You are hearing playback from either the buffer or the files stored in the Media Library; the DMC 1000 does not play audio directly from discs. |
| Question: | When I play a multichannel audio selection that uses the DVD 47's 6-channel outputs, such as a DVD-Audio disc, I can't seem to hear a two-channel downmix that contains the center and surround channel information when I use the two-channel analog audio outputs for my multiroom system or to make a recording. What is going on? |
| Answer: | It is not possible to simultaneously obtain a 5.1-channel presentation in your main listening area and a two-channel downmix for use with a multiroom system, with a receiver that doesn't have 6-channel inputs or for recording.
You may listen to a two-channel downmix by selecting the Stereo setting on the Bass Management line of the Audio Setup menu on the DVD 47. This also has the effect of outputting the downmix through the front-left and front-right outputs of the 6-channel outputs, with no signal through the center, surround-left, surround-right and subwoofer outputs.
When you wish to hear a full 5.1-channel presentation of a multichannel audio disc, you will need to change the Bass Management setting to either On or Bypass.
In On mode, the bass management settings you programmed into the Audio Adjustment menu will be used, and low-frequency content for channels configured as Small will be redirected to the Subwoofer output of the 6-channel analog outputs.
In Bypass mode, the bass management settings will be ignored, and no low-frequency content will be redirected from the other channels to the Subwoofer output.
For both the On and Bypass settings the 2-channel analog outputs will contain only the front-left and front-right channel content, not a downmix. |
| Question: | When I play audio selections stored on an iPod docked in The Bridge II, why am I unable to view the cover art on a video monitor connected to the AVR? |
| Answer: | The AVR is not designed to display cover art associated with audio selections stored on the iPod. |
| Question: | When I play DVDs on the DVD 47 with an audio connection via coax or optical digital audio to my AVR, and an HDMI™ connection to my video display, I cannot get Dolby® Digital or DTS® playback. |
| Answer: | Virtually all HDMI-equipped video displays send special data called "E-EDID" (abbreviation for the Enhanced Extended Display Identification Data) to other components in an audio/video system; this data describes what the audio and video capabilities of the display are. The source, in turn, responds to the E-EDID data by automatically adjusting its output so that it sends out only those formats the display is able to handle. Since most displays are only capable of decoding two-channel PCM audio, the DVD player will follow the audio capabilities identified by the E-EDID, sending out only a two-channel PCM signal rather than a multichannel Dolby Digital or DTS signal. Due to this inherent limitation, the same audio signal must be sent both to the HDMI device and through the optical and coaxial digital audio outputs. Thus, the AVR is sent a two-channel downmix, not a full "raw" audio data stream.
We are in the process of preparing an upgrade to correct this issue; one that will allow a multichannel data stream to be sent over the optical and digital connections, even when the display cannot handle them. This upgrade will be available for you to install via a CD-ROM that Harman Kardon will make available, free of charge. In the meantime, you can still enjoy multichannel sound through your AVR, even when the video is directly connected via an HDMI cable, simply by setting your AVR to one of the Dolby Pro Logic® IIx or DTS Neo:6® modes, or when using the DVD 47 with a Harman Kardon AVR set to any of our Logic 7® modes . |
| Question: | When I select an HDMI™ input for video and then select the 6-channel (or 8-channel, if available) analog audio Inputs as the audio source on the AVR, I don’t see any video, or I don't see the correct video images. Why not? |
| Answer: | When the 6-channel (or 8-channel) analog audio inputs are selected as the audio source, the AVR will use the last-selected analog video source (composite or S-video), or the component video inputs assigned to the 6/8CH source. It is not possible to select a digital video source (i.e. an HDMI source) when the multichannel analog audio inputs are selected, although some AVR manuals incorrectly indicated that it was possible.
Depending on the capabilities of your AVR model and the source player, your system may require up to four connections:
- If the AVR is capable of processing the audio and video portions of the HDMI signal, make an HDMI connection for audio and video while watching DVD-Video discs.
- If the AVR is not capable of processing the audio and video portions of the HDMI signal, an additional digital audio connection (coaxial or optical) is required while playing DVD-Video discs and CDs.
- If the source player is not able to decode multichannel discs (e.g. DVD-Audio, SACD™, HD-DVD and Blu-ray discs) for output via HDMI, or if the AVR is not capable of processing the audio portion of the HDMI signal, connect the player’s multichannel analog audio outputs to the AVR’s 6-channel (or 8-channel) analog audio inputs to enjoy high-resolution multichannel discs.
- When the audio connection is made to the AVR’s 6-channel (or 8-channel) analog audio inputs, one of the following analog video connections must also be made:
- Make a component video connection from the player to the AVR, and assign the component video inputs used to the 6/8CH source in the Input Setup menu; or
- Make a composite or S-video connection from the player to any available source input on the AVR. Select that source input first, then the 6/8CH source, and the AVR will automatically use the last-selected analog video input along with the multichannel analog audio inputs.
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| Question: | When I select the CD player, DVD player or one of my other sources as the input for the remote zone in a multiroom system, I can't hear anything, even though it sounds great in the main listening room. When I select the receiver's tuner, it sounds fine. What could be happening? |
| Answer: | The multiroom system on a Harman Kardon AVR is only capable of passing an analog audio signal to the remote zones. You have probably connected your CD or DVD player (or another component) to the AVR using only a coaxial digital or optical digital audio cable.
This is easy to resolve: make sure to connect the analog audio outputs of the source component to the AVR, in addition to the digital audio connection you've already made. |
| Question: | When I shut off my PA 4000 and turn it back on again, the volume drops. How can I prevent this?
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| Answer: | You are experiencing the PA 4000’s turn-on volume level limiter.
Normally, when you turn on the PA 4000, it plays at the same volume level it was set at the last time it was used. However, in order to prevent possible damage to equipment or disturbances to others, the PA 4000 is set at the factory to limit the turn-on volume level to –12dB. If the unit was playing at a higher volume level when power was shut off, at turn-on it will play no louder than ?=–12dB.
To change the turn-on volume level limit for each channel:
Place the Power Control Mode Switch for that channel to the far right, in the “ON/KEYPAD” position.
Adjust the Volume Control/Output Level Control for that channel to the desired maximum turn-on volume.
Move the Power Control Mode Switch to the middle “MUSIC SENSE” position and hold it there for between one-half and four seconds, then return it to the “ON/KEYPAD” position.
Repeat the above procedure for each channel.
To return any channel?s turn-on volume level limit to the factory default of –12dB:
Place the Power Control Mode Switch for that channel to the far right, in the “ON/KEYPAD” position.
Move the Power Control Mode Switch to the middle “MUSIC SENSE” position and hold it there for at least four seconds, but no more than 10 seconds, then return it to the “ON/KEYPAD” position.
Repeat for each channel.
For more information, please see page 13 of your owner’s manual.
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| Question: | When I switch between analog and digital channels on my cable television set-top box, the picture distorts, but I have no problems when using other sources. How can I resolve the problem? |
| Answer: | Please check the picture settings on your cable box, particularly the aspect ratio settings, which will vary depending on the brand and model of your cable box and on your local cable provider. You may wish to consult with your cable provider for more information on how to adjust the cable box's settings. Some settings, such as a setting to force an analog channel's native 4:3 aspect ratio to 16:9 widescreen to fit your display, may interfere with the cable system's copy-protection feature and cause distortion. |
| Question: | When I tried to connect my turntable to one of the inputs, it sounded distorted.
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| Answer: | Turntables transform the information recorded in the grooves of the record into an extremely low-level electrical signal. This signal is at a much lower level than line-level signals produced by other sources, such as cassette decks and CD players. Therefore, the signal from a phonograph or turntable must be preamplified using a special phono preamplifier, which boosts it to the standard line level that can be accepted by the inputs on your receiver. You cannot connect your phonograph or turntable directly to any of the inputs on your AVR.
Some receivers, including the Harman Kardon HK 3370 and HK 3470 stereo receivers, include such a phono preamplifier in their circuitry and provide special phono inputs. However, due to the large amount of circuitry needed for surround sound and video processing in an A/V receiver, a decision was made to omit phono inputs.
You have several options available to you. You may e-mail our Parts Department at parts@harman.com to order a separate phono preamplifier (request part # 40-630). You can purchase a separate phono preamp from your dealer or other electronics shop. Also, if you already own an older receiver that has phono inputs and is also equipped with preamp outputs, you can adapt it for use as a phono preamp by plugging the turntable into the phono inputs, and connecting the preamp outputs to any of the AVR’s analog audio inputs.
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| Question: | When I use my AVR remote to program a macro that includes the command to turn off the receiver, the receiver doesn't turn off. What is going on? |
| Answer: | Since the remote uses discrete commands for power on and power off, you need to press different buttons to program the two different commands when programming the macro.
The owner's manual instructs you to press the Mute button rather than the Power button while programming the macro. However, the Mute button programs only the Power On command. To program the Power Off command, press the Power Off button while programming the macro. |
| Question: | When in AUTOMATIC MIX mode, if I hit the track skip button it plays a bunch of tracks from the same artist instead of playing a variety of tracks. Why? |
| Answer: | If the user tells AUTOMATIC MIX mode to play more songs like one song in particular, it is more likely to play additional songs from that particular artist or album. |
| Question: | When playing an MP3 file, can you change the program time display?
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| Answer: | No, only the elapsed time of the track being played will be displayed.
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| Question: | When playing an MP3 file, can you change the program time display?
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| Answer: | No. Only the elapsed time will be displayed on screen.
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| Question: | When playing an MP3 file, can you use the fast forward or reverse search modes?
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| Answer: | No, you can only skip tracks, forwards or backwards, using the front-panel controls or the remote. Using the remote only, you can select a different track.
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| Question: | When selecting or watching a source that is connected via HDMI™, my video screen goes blank and displays a "no signal" message. What should I do? |
| Answer: | Proper HDMI operation requires your AVR and video display to communicate with each other so that the AVR sends video to the display in the proper format. Occasionally, this data stream is corrupted, leading the display to think that it is receiving no signal, or one that is not properly configured. You may correct this by connecting devices to the AVR following these steps:
1. As a general practice, turn off and unplug the AVR, the video display and all other components before making wire connections.
2. Turn on the video display (TV) first.
3. Wait about five seconds, and then turn on the AVR.
4. If you see a "no signal" indication or you do not see either the AVR’s on-screen displays or a blue screen, and you are certain you have selected the correct video input on your TV, switch the AVR to a non-HDMI source, such as Video 1. It isn’t necessary to have a device connected to the non-HDMI source. Wait about five seconds, then switch back to the HDMI source. |
| Question: | When using a digital audio input, I sometimes see the message "DS - OFF" on my AVR receiver. What does it mean? |
| Answer: | The "DS - OFF" message will appear in conjunction with "2.0.0", which is an indication of the channel configuration of the incoming bitstream. You may have realized that this means data is present for the front left and right channels only. "DS" stands for "Dolby Surround", and the message means that the program is not encoded with Dolbyµ Surround, that is, Dolby Pro Logicµ information. Therefore, the AVR recognizes the stream as a Dolby Digital 2.0 program.
However, you may enjoy surround sound with this type of program by manually activating Pro Logic processing. Using the remote, press the Dolby button repeatedly until the desired Pro Logic mode appears in the display, or press the OSD button and use the navigation keys to access the Surround Select and Dolby menus. Using the front-panel controls, make sure the Dolby group has been selected by repeatedly pressing the Surround Mode Group Selector button on the left side of the button group until the Dolby group has been selected. Then repeatedly press the Surround Mode Selector immediately to the right until the desired Pro Logic mode has been selected.
The "EX - OFF" message will appear with a "3.2.1" channel configuration. It reflects that the Dolby Digital bitstream is not encoded with information for the surround back channel which is used in Dolby Digital EX materials.
Again, if your receiver has been configured for 6.1 or 7.1 operation, you may enjoy EX processing by manually selecting the Dolby Digital EX mode using the procedure described above. |
| Question: | When using my Harman Kardon AVR receiver with the DAL 150 in MP3 to MP3 mode, the MP3 selection is highly distorted, but it sounds fine in MP3 to PCM mode. What is happening?
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| Answer: | In MP3 to PCM mode, the MP3 decoding is performed in your computer using Windows Media™ Player. In MP3 to MP3 mode, the MP3 decoding is performed in your AVR using its firmware. As with many programs, MP3 decoding software is continually evolving in order to accommodate higher bit rates for better quality audio. In this case, the MP3 decoder used by Windows Media Player is a later version than the decoder in the AVR, and it is able to accommodate some MP3 files that were encoded at higher bit rates.
Since you are able to hear your selection in MP3 to PCM mode, you are still able to enjoy your program material. Moreover, by supplying the AVR with a PCM signal rather than an MP3 signal, you are able to take advantage of the AVR's many surround processing modes, such as Dolby® Pro Logic® I or II, Logic 7®, and VMAx®. In MP3 to MP3 mode, only the Surround Off (2-channel Stereo) mode is available. One advantage of performing the MP3 decoding in the AVR is to conserve processing power on your computer while you are multitasking. In addition, you may experience superior reproduction of many MP3 selections when using the AVR's decoder.
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| Question: | When using the 2-Channel Analog Audio Outputs on my DVD 47, I am missing a lot of audio information, such as dialogue. What could be the problem? |
| Answer: | The Bass Management setting in the Audio Setup menu is set to either On or Bypass, which results in only the front left and right channel information being output. For two-channel recordings, such as music CDs, that may not be much of a problem, but for surround-encoded materials, you are missing out on the center and surround channel information.
Make sure the Bass Management line of the Audio Setup menu is set to Stereo mode to hear a proper two-channel downmix of surround sound programs. |
| Question: | When using the digital output on my FL8300, there are times when I don't get any signal, or the signal cuts out from time to time. What is wrong?
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| Answer: | The early productions of this unit had a digital output level that was not quite high enough for some systems to lock into. Please take the unit to an authorized service center and ask for an increase in the digital output level.
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| Question: | When will the DVD 50 be available in Europe? |
| Answer: | Unfortunately the DVD 50 won't be introduced in Europe. This DVD, which is only sold in the US, is only available in a 110V version. |
| Question: | Whenever listening to a CD, the first 1/2 second of the track is cut off. What can be done to solve this?
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| Answer: | This is an inherent characteristic of digital audio processors. The chip mutes until it sees a signal, and then takes a second to engage. Typically this should not be a problem when watching a DVD, as the video signal will usually cause the chip to recognize the signal before the audio even starts. This is usually only an issue when listening to stereo audio via digital inputs. However, the D/A converters built into a CD player are often superior to the stock stereo D/A converters built into a receiver. We recommend using the digital inputs on this receiver for Dolby® Digital or DTS® use only, not stereo use.
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| Question: | Where can I download the software drivers?
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| Answer: | The software drivers for the SoundSticks are not available for download. All drivers for the SoundSticks are integrated into Mac OS 9.0.4 - 9.2.2 and all versions of OS X.
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| Question: | Where can I find the latest version of software for the TC1000?
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| Answer: | The software upgrade is available on a CD-ROM that can be ordered through our Parts Department. If you are in the USA, please call 1-800-645-7484, ext. 6553 (Monday through Friday, 9am - 5pm, Eastern Standard Time) for assistance.
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| Question: | Where can I find your external remote repeater used for controlling a component from another room?
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| Answer: | The part you're looking for is the HE1000A, and it's available through our Parts Department.Please send an e-mail request to parts@harman.com.
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| Question: | Where can I get more information about HDMI™ technology and compatibility with HDMI-equipped products not made by Harman Kardon? |
| Answer: | An informative HDMI FAQ is available in the "About" section of the HDMI Web site (www.hdmi.org). The information there is provided by HDMI Licensing LLC and is not endorsed by Harman Kardon. |
| Question: | Where is the on/off switch located? |
| Answer: | It is located on the back of the subwoofer. |
| Question: | Which chipset is used in the Harman/Kardon Guide+Play GPS510 & GPS310? |
| Answer: | The GPS510 & GPS310 have the Centrality Atlas-III chipset. This is known to be the among the best at this time for its combination of speed, accuracy, and low power consumption. |
| Question: | Which chipset is used in the Harman/Kardon Guide+Play GPS810? |
| Answer: | The current GPS-810 has the SiRF Star III chipset. This is known to be the premier chipset to use at this time for its combination of speed, accuracy, and low power consumption. |
| Question: | Which microphones do you recommend for use with the GPS-810? |
| Answer: | We are releasing a GPS-810 microphone in 2008. This is the only microphone that is officially compatible and guaranteed to function properly. Our engineers tested numerous aftermarket mics and all had poor performance. |
| Question: | Which models are SDHC card compatible? |
| Answer: | Our GPS-310, GPS-510, and GPS-810 are compatible with SDHC cards with up to 8GB of capacity. Our previous models, GPS-300 and GPS-500, are compatible with standard SD cards up to 4GB in capacity. An SDHC card will not work with the GPS-300 and GPS-500. |
| Question: | Which video formats are compatible with my GPS? Do you have any suggestions for optimizing the video files? |
| Answer: | Please note that for all video enabled GPS units, the ideal specs for a video file are as follows:
Resolution: 480x272
Bit Rate: Depends on codec. Divx and Xvid should be around 800kbps
Frames Per Second (FPS): 20fps
Data Rate: 1 mbps
Anything higher or greater than listed above can cause glitches with the video playback. Specifically for the GPS-510, .AVI and .WMV files are supported. AVI’s can have Divx or Xvid encoding on them. All videos must be transferred to the GPS-510 by connecting to your PC with MTP mode. Using the GPS-510 in USB mode will not allow the videos to transfer properly. This could result in poor performance with video playback to possibly not seeing the video files in the GPS-510’s library.
The GPS-810 however is more flexible. The GPS-810 will allow you to drag/drop video files onto it when connected via USB mode. It also supports Divx or Xvid encoded AVI’s and WMV files. It also supports H.264 and MPEG 4 file formats.
The GPS-510 and GPS-810 both support MTP audio and video (DRM WMV). This means that videos offered by services such as Amazon’s Unbox that provide digital rights managed (DRM) Windows Media videos (WMV), will be compatible with your either GPS. The following link will bring you to a listing of content providers: http://www.microsoft.com/windows/windowsmedia/forpros/drm/9series/providers.aspx
After buying a movie, you would use Windows Media Player to convert the video to work on your GPS-510 or GPS-810. |
| Question: | While attempting to install the DAL 150, my computer indicated that there was a software conflict. What should I do?
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| Answer: | There are many different settings and configurations on any one individual computer. These various settings can cause a conflict with the use of the DAL 150 and its software. The DAL is a simple plug and play device and should not cause any major conflicts. Please contact either the software vendor or computer’s manufacturer for possible causes and corrections.
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| Question: | Why am I getting static, hissing, humming or buzzing sounds? |
| Answer: | Make sure you do not have the iSub plugged into a USB hub. Plug the iSub directly into your computer. Another possible solution is to turn off your Virtual Memory and reboot the system (OS 9.*). The iSub reproduces whatever sounds are sent through the USB system. |
| Question: | Why am I getting static, hissing, humming or buzzing sounds?
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| Answer: | Make sure you do not have the SoundSticks plugged into a USB hub. Plug the SoundSticks directly into your computer. Another possible solution is to turn off your Virtual Memory (if you are running OS 9.*) and then reboot the system. The SoundSticks will only reproduce sounds that are sent through the USB system.
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| Question: | Why am I unable to uninstall the DAL 150?
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| Answer: | You will not be able to select the uninstallation option until you exit Windows Media™ Player. It is recommended that you exit all Windows® applications before beginning the uninstallation procedure in order to avoid any possibility of affecting shared files.
If the DAL 150 is not connected to your computer, you must run the program RemoveMp3.exe, which can be found either on the CD-ROM provided with the DAL 150, or on your computer with the name C:\HK\DAL 150\RemoveMp3.exe, to initiate the uninstallation procedure.
If you have run the uninstall program on your Windows 2000 or XP system and the HK icon still appears in the systray, the uninstallation procedure is not complete. Go to the Device Manager and make sure that both "HK DAL 150" and "Loader 8051 Firmware" have been uninstalled. Try repeating the uninstallation procedure.
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| Question: | Why can’t I make a digital dub (or 2x/4x dub) from a disc I have copied?
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| Answer: | Harman Kardon CD recorders adhere to the Serial Copying Management System (SCMS) requested by the recording industry to prevent the proliferation of digital copies of commercial CDs. This system allows you to make one digital copy of a disc or track for personal use only. The digital copy is encoded with information that tells any CD recorder that it is a digital copy and not an original recording. The CDR will automatically switch from digital to analog copying mode when it detects that the source is a digital copy.
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| Question: | Why can't I have any information on the HK695 on the Harman Kardon site? |
| Answer: | Harman Kardon is a manufacturer of consumer audio equipment like CD- and DVD-players and audio/video receivers and is part of the Consumer Electronics Division of Harman International. Another division of Harman International is Harman Multi-Media. They design and produce loudspeakers for some major computer and car manufacturers, like Apple and DELL. These products are mostly for the installation in the factory and to a small extend for the after market. Sales and after sales of these products is being taken care of by the manufacturers themselves, in this case the computer manufacturer. |
| Question: | Why can't I use my headphone jack when the SoundSticks are plugged in?
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| Answer: | When the SoundSticks are plugged in, it will disable all analog audio jacks. To use your headphones or the analog audio jack, you must disconnect the SoundSticks or select ”Built-in Audio“ in your output panel (OS 10.*) |
| Question: | Why didn't you include an A/B speaker switch in this unit?
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| Answer: | One of the reasons for purchasing this unit is to take advantage of the Multi-Room feature. Because this unit has the Multi-Room feature, there is no need for an A/B speaker switch as well.
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| Question: | Why do my speakers make static, crackling, humming or hissing sounds? |
| Answer: | First you need to determine where the problem is. Try connecting your speakers to another audio source such as a portable CD player. If you receive the proper sonic results, this will tell you that the problem is in the computer and/or soundcard setup. In this case there are many things to try.
1. Interference may be causing the distortion. Please check all surrounding electrical objects and place the speakers away from the problem object.
2. Ensure that the speaker input jack is pushed all the way into the appropriate jack. Check all the connections and secure them.
3. The volume on your soundcard may be set too high. Decrease the volume in your volume control panel. Also check the volume and tone controls on the speaker.
4. Sound card or audio source material may cause a problem.
*note* the quality of the audio source is also a factor (i.e. bad recording). The compatibility of your CD/DVD rom drive, soundcard and software will contribute to the quality of your sound. |
| Question: | Why does my display turn off after a few seconds? |
| Answer: | The DP2’s backlight setting is set to either 10 seconds or 30 seconds. If you’d like to keep the display on at all times, please change the backlight setting to “Always On”. You can get to this setting by using the following path: SETTINGS, SYSTEM SETTINGS, DISPLAY, BACKLIGHT TIMER |
| Question: | Why does my GPS-810 lose routes when I turn it off? |
| Answer: | The behavior of the GPS-810’s navigation is determined heavily by the version of the firmware it is using. There are 3 firmware versions on the market now for the GPS-810:
12.01 - There is no standby mode for this device. If you turn the GPS off then on, it will not continue your route.
13.00 - Has standby mode. Units will resume the route only from Standby mode. If you turn the unit completely off, then on, it will not resume your route.
13.01 - Has standby mode. Units will resume the route only from Standby mode. If you turn the unit completely off, then on, it will not resume your route.
All other Guide+Play models, if power-cycled during navigation, should continue your route, and then recalculate your location when you obtain a GPS signal again. |
| Question: | Why does my receiver seem to cut off the beginning of a song when I play a CD? |
| Answer: | The AVR 7200 features two microprocessors that perform the functions of detecting the incoming bitstream, identifying its format (e.g. Dolby® Digital, DTS®, PCM), and selecting the correct mode for decoding and processing the bitstream based on how you have configured the receiver. This process, which includes communications between the two processors, takes a brief amount of time, during which the microprocessors may generate transient noise as they switch modes. In order to prevent unpleasant noises at best, or possible damage to your speakers at worst, we have programmed the AVR to briefly mute the audio output.
Please be aware that when the pause between tracks on a CD is long enough (the industry standard of two-seconds is not always adhered to), the AVR detects it as a dropped signal. When the next track starts, the AVR needs to repeat the process of locking onto the signal, which includes briefly muting the audio output.
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| Question: | Why does the blue light stay on all the time? |
| Answer: | These speakers were designed to stay on all the time. There is no On/Off switch. |
| Question: | Why does the green light stay on all the time? |
| Answer: | The iSub was designed to stay on all the time. There is no On/Off switch. |
| Question: | Why does the power button light have two different colors? What do they mean? |
| Answer: | The power button light indicates the battery’s charge status. The GPS must be plugged into a power source and in Standby Mode simultaneously for this function:
Orange - Not fully charged
Green - Fully charged
Please note that firmware version 12.01 does not have standby mode. The new software update has the standby mode function, and is available on our website. Firmware versions 13.00 and 13.01 also have standby mode. Press the power button to activate standby. |
| Question: | Why does the video screen get stuck for a few seconds when I try to access content on an iPod docked in The Bridge II? |
| Answer: | Depending on the amount of content stored on the iPod and the iPod model, it may take up to ten (10) seconds for the system to process a command. |
| Question: | Why doesn't the AVR respond when I use the remote control, even though my other products work just fine? |
| Answer: | The remote is only capable of operating one device at a time (unless you have programmed advanced functions such as volume-, channel- or transport-control punch-through).
When you press the Source Selector to operate your other product, such as the DVD player, the remote cannot control any other product, including the AVR, until you press the AVR Button again.
To avoid your problem in the future, always press the AVR Button or appropriate Source Selector before you enter any command. |
| Question: | Why is there is no bass coming from the SoundSticks subwoofer? |
| Answer: | The subwoofer has its own volume control, located on the back of the sub. You can increase the bass using this control. |
| Question: | Why is there no audio when I play CD's or DVD's? |
| Answer: | On some of the older model Macs, the CD/DVD rom can not generate the required USB signal to the SoundSticks. This is the limitation of the hardware. The SoundSticks require Apple DVD player 2.1 or above. |
| Question: | Why is there no sound from my home audio system when an MP3 selection is playing?
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| Answer: | There could be several possible reasons:
1. The output mode of the DAL 150 is set incorrectly.
Double-click on the HK logo in the systray, and make sure the correct output mode (MP3-to-PCM for most systems, or MP3-to-MP3 if your home audio system features onboard MP3 decoding) has been selected. Make sure to click on the "OK" button to enter the selection.
2. Your home audio system is not able to process the output from the DAL 150.
Since analog audio input jacks look similar to coaxial digital audio input jacks, make sure that your home audio system features a coaxial digital audio (S/P-DIF) input, and that you have plugged the coaxial digital audio cable into the correct input jack. Double-click on the HK logo in the systray, and make sure that the MP3-to-PCM mode has been selected. Enter the selection by clicking the "OK" button. If your home audio system features onboard MP3 decoding, and you have selected the MP3-to-MP3 output mode for the DAL 150, you may wish to check the bit rate of your MP3 selection to ensure that it is not higher than the bit rate capable of being decoded by your home audio system. Even if it is not higher, due to the wide variety of MP3 encoders and hardware environments, it is possible that some MP3 files will sound fine in the MP3-to-PCM output mode, but be distorted in the MP3-to-MP3 mode.
3. The file format of the MP3 selection is incompatible with the DAL 150.
The DAL 150 is only capable of playing back files encoded in the MP3 compressed-audio format. Check that the file extension is ".MP3". Also, files downloaded from some sources on the Internet, despite having a file name ending in ".MP3", may not be in the correct format.
4. Your cables are not making a good connection.
Check that all cables are firmly plugged into their receptacles at both ends. Check that each cable's connectors are firmly attached to the cable, and there are no cuts, punctures or other damage to the cable or its connectors. If jiggling the cable makes a difference, then your cable is damaged and should be replaced. This type of damage can be prevented by taking care to always hold the cable by its connector when inserting it into or removing it from a receptacle.
5. Sometimes it may help to simply uninstall the DAL 150 from your computer and disconnect all cables, then reinstall it.
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| Question: | Why is there no sound/less output from one of my satellite speakers?
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| Answer: | Please check your balance settings within the operating system. This will probably fix your problem. Automatic updates or software changes may alter these settings.
For Mac users, using OS 10.* , the balance is located in your System Preferences>Sound>Output.
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| Question: | Why isn’t the remote control having any effect on my unit?
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| Answer: | If you are using certain buttons, particularly the transport buttons, that are shared between the CDP and CDR decks, you must first select the correct deck by pressing the CDP button for the play deck, or the CDR button for the recording deck.
If none of the buttons on the remote are having any effect, make sure you are no more than 23 feet from the unit, and that the front-panel remote sensor is not blocked by a cabinet door (including smoked glass). Try closing the blinds if there a large amount of outdoor light present, or shutting off any bright lights, particularly fluorescent lighting.
Another possibility is that the batteries need to be replaced.
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| Question: | Why isn’t the Text-to-Speech working on my Guide+Play? |
| Answer: | Please check that the LANGUAGE menu is set to US English. The only voice w/ TTS for street names is US English Samantha. Only US English supports TTS. Filipe, Stacy, John, Thomas are not TTS voices (UK English) so street names will not be announced when using one of these voices.
Please note that the units produced for the European market do not claim TTS support. |
| Question: | Why isn't there any sound when I play a DVD-Audio disc, although other types of discs sound fine? |
| Answer: | The special high-resolution audio tracks available exclusively in the DVD-Audio format are only available as analog signals through the 6-channel outputs on your DVD player due to the special decoding needs for the format. Although you should connect the coaxial or optical digital audio outputs to your receiver for use with discs that contain digital formats, such as Dolby® Digital and DTS®, you also need to connect the DVD player's analog 6-channel outputs to the 6-channel inputs on your receiver in order to hear the DVD-Audio formats. |
| Question: | Why won’t my disc play in my other CD player, and what is “Finalization” and how do I do it on my Harman Kardon CD recorder?
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| Answer: | Finalization is the process in which the recorder creates an electronic table of contents, or directory, on the new disc, enabling another CD player to locate the beginning and end of each track on the disc. Without this table of contents, the disc will not be recognized by any CD player other than the recording deck of the Harman Kardon CDR. Even the play deck of the CDR cannot recognize or play back unfinalized discs.
The finalization procedure is simple. When you have recorded all of the tracks you desire onto the blank disc, make sure the disc is in the recording deck. Press the Finalize button, and while the “Finalize” indicator is flashing in the display, press the Play/Select button. The process will take about 2 minutes. When it is finished, the “Finalize” indicator will stop flashing, and the “CD-R” or “CD-RW” indicator will change to “CD”.
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| Question: | Why won’t the CDR 30 use HDCD® decoding on my HDCD disc?
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| Answer: | You probably are using your CDR 30 in dual-play mode, and the HDCD disc was inserted while another disc was playing. Simply stop the other disc, and then start playing the HDCD disc.
The explanation is that the CDR 30 uses a single digital-signal processor for HDCD and MP3 decoding. This is also the processor that is needed to check whether a standard audio CD contains HDCD-encoded information. If a disc is playing, even if it is a standard CD, it grabs the processor to check for HDCD encoding, and does not release it, even if it isn’t an HDCD disc, until the disc stops playing. If we rerouted the digital signal to the standard processors, the sound would be momentarily interrupted, which is not acceptable. This is the same reason that MP3 files cannot be played using both drawers in dual-play mode.
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| Question: | Why won’t the DVD 5 play a CD-R/CD-RW disc?
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| Answer: | The DVD 5 is not capable of recognizing or playing CD-R discs.
The DVD 5 is capable of recognizing and playing many CD-RW discs. However, due to differences in the way blank discs are manufactured, there may be exceptions.
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| Question: | Will the DMC 1000 play videos or still images stored on an iPod that is docked in The Bridge? |
| Answer: | No, the DMC 1000 will only play audio content stored on the iPod. |
| Question: | Will the iSub work under Mac OS X? |
| Answer: | The iSub will work under Mac OS 10.1 and above. It will not work on previous versions of OS X. |
| Question: | Will the iSub work with my G4 cube, PowerBook, iBook, or PowerMac? |
| Answer: | Yes, however you have to be running OS 10.1 or above. *OS 10.1 is not required if you have a G4 PowerMac released after January 2001, equipped with the Apple Pro Speakers or the new flat panel iMacs. |
| Question: | Will the unit randomly play tracks from all five discs?
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| Answer: | Yes. The DVD 50 has three random play modes, which may be selected using the Random button on the remote control:
Random 1 Disc mode plays all of the tracks on the current disc in random order, then stops.
Random All Discs mode plays all of the tracks on the current disc in random order, then proceeds, disc by disc, to play all of the tracks on each disc in random order. In this mode the DVD 50 will not skip discs until it has played all of the tracks on the current disc.
Shuffle All Discs mode plays 2 tracks randomly from a disc, then skips to another disc and plays 2 tracks randomly from that disc, and so forth, until all tracks on all discs have been played.
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| Question: | Will this speaker system work with my Walkman, Discman, TV, Game Console, MP3 player or other portable device? |
| Answer: | Yes, this speaker system will work with any audio output device equipped with a 3.5mm audio jack.
For devices that do not have a 3.5mm audio jack, you will need an adaptor such as a 3.5mm to RCA. |
| Question: | With the DVD 48 connected with an HDMI™ connection, why is the Video Off command disabled? |
| Answer: | Because the HDMI™ cable carries both audio and video, suppressing the video signal would also cause the audio signal to be lost. Thus, the Video Off command is disabled when an HDMI connection is used. However, when listening to audio-only discs, e.g. CDs or DVD-audio discs, we recommend turning off the video signal to avoid damaging CRT and plasma video displays.
When listening to audio-only discs, we suggest you try one of these solutions:
• If the DVD 48 is connected to a receiver or other audio system, turn off the TV when you are not using the menus.
• Make a second audio-only connection from the DVD 48 to the receiver or TV (if you are not using a receiver), and switch source inputs for audio playback.
• If you are connecting the DVD 48 directly to the TV, consult the owner's manual for the TV to determine if it has its own screen-saver function. |
