Harman/Kardon

Omni 20

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Wireless HD Stereo loudspeaker

$209.99 - $299.95
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Wireless room-filling stereo sound at the touch of a button

The Harman Kardon Omni 20 is a wireless, truly HD audio stereo system. It fills your room with pure, crisp sound thanks to Harman’s expertise in audio technology. Now the music doesn’t stop no matter where you are in your home. Simply set up multiple speakers and enjoy wireless room filling sound at the touch of a button. Play different music in different rooms or stream the same song throughout your house with party mode. Our app and Bluetooth capability let you access any music from your phone or your favorite apps seamlessly.

Item# OMNI 20

General Specifications

Transducers 2 x 75mm woofer, 2 x 19mm tweeter
Rated Power 4 x 15W
Bluetooth Transmitter Frequency Range 2402 − 2480MHz
Bluetooth Transmitter Power <4dBm
Bluetooth Transmitter Modulation GFSK, 3.14/4 DQPSK, 8DPSK
2.4G Wi-Fi Transmitter Frequency Range 2412 − 2472MHz
2.4G Wi-Fi Transmitter Power <20dBm (EIRP)
2.4G Wi-Fi Modulation OFDM, DSSS, DBPSK, DQPSK, CCK, 16QAM, 64QAM
2.4G Wi-Fi Network Compatibility IEEE 802.11b/g/n
Weight (g) 2125
Power consumption in sleep mode 2.51 Watts/Hour
Note - The HK Omni 20 is intended to be used for streaming music via Bluetooth and Wi-Fi technology. This product is designed to be instantly on and ready to play music at a moment's notice. The HK Omni 20 is in compliance with the European Union energy legislation. It will enter into sleep mode (networked standby) after 10 minutes without operation, after which it can be re-activated via Bluetooth or Wi-Fi. Yes

Audio Specifications

Frequency Response 53Hz - 20kHz @ -6dB
Signal-to-Noise Ratio >80dB

Dimensions

Width (mm) 260
Width (in) 10-1/4
Depth (mm) 164
Depth (in) 6-7/16
Height (mm) 166
Height (in) 6-9/16
Click here for a complete list of all specs for this product

Spec Sheet (EN)

English 808 KB
  • Quick-start guide
  • Omni 20 Wireless HD Stereo Speaker
  • Safety & Warranty Sheet
  • Regional power cord(s)
{"searchRecords":[{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040t2QAA"},"Title":"Can I reset my Omni 10+, Omni 20+ and Omni 50+, and how?","Id":"ka01Y00000040t2QAA","ArticleNumber":"000004839","ArticleType":"FAQ__kav","Question__c":"Can I reset my Omni 10+, Omni 20+ and Omni 50+, and how?","Answer__c":"There is a reset button on the bottom of the Omni 10+ and Omni 20+ device. Press and hold this button for 5 seconds to perform a factory reset of your product. All product settings, Wi-Fi, and Bluetooth connections will be erased. To reset the OMNI 50+ speaker, please do the following: First, press & hold ‘Source’, ‘Vol+’, ‘Vol-‘ buttons at the same time. The Omni 50+ will switched off, indicating that the product was successful reset. Secondly, press ‘power' button to turn on power for the Omni 50+ speaker. Now you can easily set up the product again for your home Wi-Fi network."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040tCQAQ"},"Title":"I'm having trouble when connecting my OMNI+ speakers to my network, how come?","Id":"ka01Y00000040tCQAQ","ArticleNumber":"000006584","ArticleType":"FAQ__kav","Question__c":"I'm having trouble when connecting my OMNI+ speakers to my network, how come?","Answer__c":"Your Wi-Fi network configuration might prevent devices from communicating with OMNI speakers. This might be due to an isolated Wi-Fi network. In order to resolve this issue, you will need to disable your AP (access point) Isolation Setting, also known as 'Client Isolation' or 'Guest Mode' on your router. Please refer to your router documentation to learn how to disable AP isolation. If you are attempting to connect an OMNI device through a guest, hotel or public network with AP/client isolation enabled, then you will be unable to set up your OMNI device. \r\n\r\nIf you are attempting to connect through a Wi-Fi extender, please check your extender settings. You will need to disable AP Isolation on your Wi-Fi extender and make sure Multicast Forward is enabled, before setting up your OMNI device to work with your Wi-Fi network."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040eRQAQ"},"Title":"I am upgrading the firmware on my Omni 10+, Omni 20+ and Omni 50+. Now all products disappear from the app?","Id":"ka01Y00000040eRQAQ","ArticleNumber":"000004971","ArticleType":"FAQ__kav","Question__c":"I am upgrading the firmware on my Omni 10+, Omni 20+ and Omni 50+. Now all products disappear from the app?","Answer__c":"In some network environments, all Omni+ speakers may disappear from the app during the upgrade process. Reboot your router, and all products will reappear. Products that have already been upgraded prior to disappearing from the app will still be upgraded, and you can now continue upgrading the remaining products."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040uAQAQ"},"Title":"I have good sound in one room and dropouts in another room with either Omni 10+, Omni 20+ and Omni 50+?","Id":"ka01Y00000040uAQAQ","ArticleNumber":"000004929","ArticleType":"FAQ__kav","Question__c":"I have good sound in one room and dropouts in another room with either Omni 10+, Omni 20+ and Omni 50+?","Answer__c":"Check your Wi-Fi signal. The Wi-Fi signal can be measured in the Send us feedback section of the Harman Kardon Controller app, inside the Settings menu found on the left hand side bar. Open the Send us feedback page. Now you will see an email template with some information shown at the bottom. This information includes our new Wi-Fi meter, which indicates signal strength for the OMNI+ speaker, connected to your home Wi-Fi router. To get the best signal strength, our advice is to keep your OMNI+ signal strength over -65 dB (lower figure is better, so -45 db is better than -65 dB) to get the best audio experience."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040wzQAA"},"Title":"Can I use my OMNI+ speaker without the HK Controller App?","Id":"ka01Y00000040wzQAA","ArticleNumber":"000004420","ArticleType":"FAQ__kav","Question__c":"Can I use my OMNI+ speaker without the HK Controller App?","Answer__c":"Streaming via Bluetooth or direct aux in connection are supported without the HK Controller app. For OMNI+ speakers that you already have placed in a room, they are capable of using either Spotify Connect or Chromecast built-in without the need of using the HK Controller app. Use only the HK Controller app for setting up the speakers for OMNI+."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040gXQAQ"},"Title":"I'm having trouble with setting up a Wi-Fi extender network with my Omni 10+, Omni 20+ or Omni 50+","Id":"ka01Y00000040gXQAQ","ArticleNumber":"000005886","ArticleType":"FAQ__kav","Question__c":"I'm having trouble with setting up a Wi-Fi extender network with my Omni 10+, Omni 20+ or Omni 50+","Answer__c":"Make sure you disable AP/Client isolation on your Access Point / Extender and that Multicast forwarding is not disabled between the W-Fi networks. However, we cannot guarantee than streaming will work flawless as Extender networks are tricky and can cause many issues. Always use a 5GHz Wi-Fi network extender for best results."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040xJQAQ"},"Title":"What devices can interfere with Omni 10+, Omni 20+ and Omni 50+ system?","Id":"ka01Y00000040xJQAQ","ArticleNumber":"000004928","ArticleType":"FAQ__kav","Question__c":"What devices can interfere with Omni 10+, Omni 20+ and Omni 50+ system and cause possible dropouts in sound?","Answer__c":"If you have other networks or Bluetooth devices close to the Omni+ speaker, then these devices may interfere and result in drop outs. Also, placing your Omni+ speakers close to microwave ovens can result in lowered performance."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040xOQAQ"},"Title":"What is the wireless radiation output of the Omni 10+, Omni 20+ or Omni 50+ speaker?","Id":"ka01Y00000040xOQAQ","ArticleNumber":"000004936","ArticleType":"FAQ__kav","Question__c":"What is the wireless radiation output of the Omni 10+, Omni 20+ or Omni 50+ speaker?","Answer__c":"The wireless radiation output of our Omni+ speakers have been tested to meet all regulatory standards. They output radiation similar to any Wi-Fi enabled device."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040y7QAA"},"Title":"In HK Controller app I see there are two options Google Chromecast or Integrated which one should I select?","Id":"ka01Y00000040y7QAA","ArticleNumber":"000006353","ArticleType":"FAQ__kav","Question__c":"In HK Controller app I see there are two options Google Chromecast or Integrated which one should I select?","Answer__c":"In the latest version of the Harman Kardon Controller app, we added support for the new OMNI+ series. If you have at least one OMNI+ speaker, the app will detect it and provide two options. You can either select Google Chromecast-compatible music apps, or use the integrated streaming services (originally available on 1st generation OMNI speakers)."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040vhQAA"},"Title":"I can not connect any OMNI+ speakers to my network with my iOS device, it keeps saying \"failed to join network\"","Id":"ka01Y00000040vhQAA","ArticleNumber":"000006359","ArticleType":"FAQ__kav","Question__c":"I can not connect any OMNI+ speakers to my network with my iOS device, it keeps saying \"failed to join network\".","Answer__c":"If you are experience this message, please power cycle the Wi-Fi router and speaker(s). Disconnect the devices' power cable for 10 seconds and then reconnect them. Once the router and speaker(s) completely boots up, please try to setup again."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040uyQAA"},"Title":"How much bandwidth does Spotify Connect use on an OMNI+ speaker?","Id":"ka01Y00000040uyQAA","ArticleNumber":"000006310","ArticleType":"FAQ__kav","Question__c":"How much bandwidth does Spotify Connect use on an OMNI+ speaker?","Answer__c":"For a single OMNI+ speaker an Internet connection of around 2 Mbit/s will be sufficient. When re-streaming to other OMNI+ or to 1st generation OMNI speakers using your WiFi LAN speed, with a rate of around 600 kbit/s for each speaker."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040ygQAA"},"Title":"Can I stream Google Chromecast via my PC to OMNI10+, 20+ or 50+ speakers?","Id":"ka01Y00000040ygQAA","ArticleNumber":"000006329","ArticleType":"FAQ__kav","Question__c":"Can I stream Google Chromecast via my PC to OMNI 10+, 20+ or 50+ speakers?","Answer__c":"Yes; Google Chromecast works on any and all PCs/Laptops that uses the Chrome web-browser. By clicking the cast icon you are able to see all available speakers on your network. Note; YouTube videos are only supported via JBL Playlist."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040xsQAA"},"Title":"Can I use the OMNI 10+, 20+ or 50+ speakers for my TV?","Id":"ka01Y00000040xsQAA","ArticleNumber":"000006323","ArticleType":"FAQ__kav","Question__c":"Can I use the OMNI 10+, 20+ or 50+ speakers for my TV?","Answer__c":"There is a buffer inside the speakers that processes the incoming signal. This buffer delays the audio signal compared to the video signal, causing a delay. For this, we do not recommend using Omni+ speakers with a TV. Our Omni bar will work with your TV sound and you can create wireless 5.1 surround sound system with the Omni bar."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040u0QAA"},"Title":"There is a delay in sound when playing a video from my phone/tablet to OMNI+ speaker.","Id":"ka01Y00000040u0QAA","ArticleNumber":"000006972","ArticleType":"FAQ__kav","Question__c":"There is a delay in sound when playing a video from my phone/tablet to OMNI+ speaker.","Answer__c":"The OMNI+ speakers are not made for streaming video material. We advice waiting for the OMNI+ Bar to stream any video material."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040xTQAQ"},"Title":"How do I use the multi-room functionality using Chromecast built-in?","Id":"ka01Y00000040xTQAQ","ArticleNumber":"000006494","ArticleType":"FAQ__kav","Question__c":"How do I use the multi-room functionality using Chromecast built-in?","Answer__c":"1: From your device, open the Google Home app. 2: Select the \"devices\" tab to see your available Chromecast devices. 3: Scroll to find the device card for one of the Chromecast available speakers you’d like to add to a group. 4: In the top right corner of the device card, tap the three dots icon, to enter the menu settings. 5: Tap Create Group. 6: The default name of the group is Home group. To rename the group, erase the name and type in something new. 7: You will now see a list of all available Chromecast devices. 8: To add or remove a speaker from the group, tap the check box next to its name, please note that at least two devices are required to create a group. 9: Tap Save, and your new Chromecast group is created.\r\nIn any Google Chromecast streaming services, you will find the recently created group and the devices that are within the specific group. That means you are able to play a specific group or device of your choice."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040tWQAQ"},"Title":"Can I get TuneIn Radio to work with first-generation OMNI speakers, if I also have one new OMNI+ speaker?","Id":"ka01Y00000040tWQAQ","ArticleNumber":"000006354","ArticleType":"FAQ__kav","Question__c":"Can I get TuneIn Radio to work with first-generation OMNI speakers, if I also have one new OMNI+ speaker?","Answer__c":"Google has licensed Chromecast to OMNI+ speakers only. Therefore, the only way to listen to TuneIn Radio on first-generation OMNI speakers is to use Bluetooth."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkpRQAQ"},"Title":"I'm having trouble setting up my speaker to the Wi-Fi network using the HK Controller app.","Id":"ka01Y000000wkpRQAQ","ArticleNumber":"000006578","ArticleType":"FAQ__kav","Question__c":"I'm having trouble setting up my speaker to the Wi-Fi network using the HK Controller app.","Answer__c":"If you are experiencing setup issues with our HK Controller app, we advise you to reboot your smartphone/tablet, reset the speaker and try again."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040wkQAA"},"Title":"How long will it take to charge my OMNI 50+ speaker?","Id":"ka01Y00000040wkQAA","ArticleNumber":"000006346","ArticleType":"FAQ__kav","Question__c":"How long will it take to charge my OMNI 50+ speaker?","Answer__c":"If your OMNI 50+ is completely drained, it will take 3,5 to 4 hours to fully charge."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040v3QAA"},"Title":"I have OMNI + speakers connected to my WiFi extender, and sometimes there is a problem linking them together.","Id":"ka01Y00000040v3QAA","ArticleNumber":"000006975","ArticleType":"FAQ__kav","Question__c":"I have OMNI + speakers connected to my WiFi extender, and sometimes there is a problem linking them together.","Answer__c":"Make sure your WiFi extender's name is not the same as that of your main WiFi network.\r\nPlease use 5 GHz WiFi extenders only for best performance."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040waQAA"},"Title":"When I'm using Spotify Connect, and close down the Spotify app, the OMNI+ speaker continues to play. How can I stop it?","Id":"ka01Y00000040waQAA","ArticleNumber":"000006340","ArticleType":"FAQ__kav","Question__c":"When I'm using Spotify Connect, and close down the Spotify app, the OMNI+ speaker continues to play. How can I stop it?","Answer__c":"This is one of the features of Spotify Connect, the music you are streaming comes from the cloud and not your source device. Your phone simply acts as a remote control. To stop the music, either press pause/play on the speaker, or stop the music from within the Spotify app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkikQAA"},"Title":"I have connected my OMNI + speakers to Wi-Fi, but I'm unable to use the multiroom function when listening to Spotify. What's wrong?","Id":"ka01Y000000wkikQAA","ArticleNumber":"000006325","ArticleType":"FAQ__kav","Question__c":"I have connected my OMNI + speakers to Wi-Fi, but I'm unable to use the multiroom function when listening to Spotify. What's wrong?","Answer__c":"On iOS we offer WAC support, where you simply connect the speaker via WiFi settings on your iOS device. Doing so will allow playback from Spotify Connect. However, to use the multi-room functions, you must setup the speaker using the HK Controller app. You only need to do this one time."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040vDQAQ"},"Title":"Does HK Controller app support fast forward and reverse?","Id":"ka01Y00000040vDQAQ","ArticleNumber":"000006355","ArticleType":"FAQ__kav","Question__c":"Does HK Controller app support fast forward and reverse?","Answer__c":"Yes, the new version has the ability to fast forward or reverse with either Google Chromecast, Spotify Connect or the integrated services in the Harman Kardon Controller app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040eCQAQ"},"Title":"New OMNI+ and Spotify Connect. What about my current OMNI speaker?","Id":"ka01Y00000040eCQAQ","ArticleNumber":"000005415","ArticleType":"FAQ__kav","Question__c":"Now that OMNI+ is getting Spotify Connect, which my current OMNI do not have. Do I need to replace all speakers in order to enjoy Spotify Connect?","Answer__c":"Not directly, but you will be able to link your existing speakers with an Omni+ speaker playing Spotify Connect and enjoy the music from Spotify on all the Omni speakers in your home."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040xdQAA"},"Title":"My OMNI 10+, 20+ or 50+ speakers are connected to my network, but I cannot see them in the HK Controller app","Id":"ka01Y00000040xdQAA","ArticleNumber":"000006973","ArticleType":"FAQ__kav","Question__c":"My OMNI 10+, 20+ or 50+ speakers are connected to my network, but I cannot see them in the HK Controller app","Answer__c":"Dual band routers that have 2.4 and 5 GHz connection bands. If devices connect on different bands, they cannot see one another. Please make sure your phone and speakers are both connected to 2.4 GHz or 5 GHz and that there is no AP isolation activated between them."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040wQQAQ"},"Title":"Can I control my OMNI 10+, 20+ or 50+ speakers when I'm on 2.4GHz Wi-Fi network?","Id":"ka01Y00000040wQQAQ","ArticleNumber":"000006344","ArticleType":"FAQ__kav","Question__c":"Can I control my OMNI 10+, 20+ or 50+ speakers when I'm on 2.4GHz Wi-Fi network?","Answer__c":"Yes, with OMNI+ you can add speakers to both bands, but your smart device is not required to be on the same band, just be sure they are on the same network."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040w1QAA"},"Title":"Do I need to buy additional Wi-Fi equipment to use OMNI+ speakers?","Id":"ka01Y00000040w1QAA","ArticleNumber":"000006320","ArticleType":"FAQ__kav","Question__c":"Do I need to buy additional Wi-Fi equipment to use OMNI+ 10, 20 or 50 speakers?","Answer__c":"OMNI+ speakers work on a dual-band Wi-Fi network, which is either 2.4 GHz or 5 GHz. For superior audio performance, we advise upgrading your router to the latest available 5 GHz AC network protocol. Some new routers even offer TRI-BAND support, which is an extra 5 GHz network band."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040v8QAA"},"Title":"On the box of my OMNI+ speaker, there is an icon showing a PC/Laptop. What does it refer to? Is this an app I can download?","Id":"ka01Y00000040v8QAA","ArticleNumber":"000006328","ArticleType":"FAQ__kav","Question__c":"On the box of my OMNI+ speaker, there is an icon showing a PC/Laptop. What does it refer to? Is this an app I can download?","Answer__c":"There is no application to download, the PC/Laptop icon refers to devices that can support the Spotify or Google Chromecast. If your OMNI+ speaker is on the same network as your PC/Laptop, you can stream music via Spotify Connect or Google Chromecast built-in to your OMNI+ speaker."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040wBQAQ"},"Title":"Do you have a guide that explains the best placement for the OMNI+ speakers in a house?","Id":"ka01Y00000040wBQAQ","ArticleNumber":"000006322","ArticleType":"FAQ__kav","Question__c":"Do you have a guide that explains the best placement for the OMNI+ speakers in a house?","Answer__c":"Every home is different, so it is difficult to provide a universal guide that suits it all. What you can do is check the number of available access points in your home by performing a Wi-Fi network scan using a mobile device. Then select the Wi-Fi channel that isn't as busy as the rest. Also, check how much noise each speaker has using the Harman Kardon Controller app. Simply go into the settings menu and select \"Send us feedback\" to see the results, signals between -40 dB and -62 dB are considered good."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040yRQAQ"},"Title":"Do I get higher resolution via Spotify Connect or Google Chromecast?","Id":"ka01Y00000040yRQAQ","ArticleNumber":"000006304","ArticleType":"FAQ__kav","Question__c":"Do I get higher resolution via Spotify Connect or Google Chromecast?","Answer__c":"Spotify offers 320 kbit tracks as the highest quality. Google Chromecast can support Hi-Res (high resolution) files. However, the audio quality depends on the streaming service you are using. Not all of them support Hi-Res quality."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040tMQAQ"},"Title":"Does the new OMNI+ models offer DLNA support?","Id":"ka01Y00000040tMQAQ","ArticleNumber":"000006327","ArticleType":"FAQ__kav","Question__c":"Does the new OMNI+ models offer DLNA support?","Answer__c":"You can use compatible Google Chromecast apps (PLEX, AllCast, or AllConnect) to play from DLNA devices. We will soon add DLNA support via the HK Controller app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040ghQAA"},"Title":"How does Google Chromecast work?","Id":"ka01Y00000040ghQAA","ArticleNumber":"000006492","ArticleType":"FAQ__kav","Question__c":"How does Google Chromecast work?","Answer__c":"Google Chromecast is a simple way to stream music from the cloud to your speaker, using your phone, tablet or computer as a remote control. Simply download the Google Home app and use it to setup your Chromecast enabled speaker. Once you have done this, open any of the compatible Chromecast streaming services on your phone or tablet. Start your music playback, tap on the Chromecast icon, and select the loudspeaker of your choice from the list to stream the music from the cloud to that loudspeaker. \r\nTo find your favorite streaming services, please use this link: https://www.google.com/cast/apps/#?category=music."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040vNQAQ"},"Title":"How do I set up OMNI+ groups or linked rooms for my streaming service app?","Id":"ka01Y00000040vNQAQ","ArticleNumber":"000006570","ArticleType":"FAQ__kav","Question__c":"I have set up linked rooms in the HK controller app and can not find them in my streaming app. How do I set up groups or linked rooms for my streaming service app?","Answer__c":"The linked rooms in the Controller app cannot be found in Chromecast-compatible apps. To see and create/edit groups in Chromecast-compatible apps, please use the Google Home app."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040vIQAQ"},"Title":"Does the new OMNI+ system work with Network Extenders?","Id":"ka01Y00000040vIQAQ","ArticleNumber":"000006321","ArticleType":"FAQ__kav","Question__c":"Does the new OMNI+ system work with Network Extenders?","Answer__c":"Network Extenders are tricky, in most cases they won't provide satisfying customer experience. Only use 5 GHz network extender and make sure the AP/Client isolation on your Access Point/Extender is disabled, and that Multicast forwarding is not disabled between the W-Fi networks. Although this won't completely fix the issue, it may provide a better experience. For now, we do not support extenders fully."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkiVQAQ"},"Title":"Any chance that I can set a specific OMNI + speaker to a specific source all the time?","Id":"ka01Y000000wkiVQAQ","ArticleNumber":"000006324","ArticleType":"FAQ__kav","Question__c":"Any chance that I can set a specific OMNI + speaker to a specific source all the time?","Answer__c":"There is no option to force a speaker to be set on a specific source. We might add this in future software updates."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040tqQAA"},"Title":"I am having trouble connecting my OMNI+ speakers to my Wi-Fi network. My iPhone or iPad is running iOS 10 or earlier.","Id":"ka01Y00000040tqQAA","ArticleNumber":"000007008","ArticleType":"FAQ__kav","Question__c":"I am having trouble connecting my OMNI+ speakers to my Wi-Fi network. My iPhone or iPad is running iOS 10 or earlier.","Answer__c":"Our OMNI+ speakers are using Apple's WAC (Wireless Accessory Configuration) protocol to make the connection easier for iOS users. Please upgrade to iOS 11 when possible, since it has improved the stability of WAC."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wl0ZQAQ"},"Title":"How can I use Spotify Connect with OMNI+?","Id":"ka01Y000000wl0ZQAQ","ArticleNumber":"000006300","ArticleType":"FAQ__kav","Question__c":"How can I use Spotify Connect with OMNI+?","Answer__c":"First, your OMNI+ speakers need to be connected to your Wi-Fi network. Once connected, open the Spotify app, and select the song or playlist you wish to hear. Then, press the Connect-icon, typically located at the bottom of the screen. A list of available Connect speakers will appear. Simply select the OMNI+ speaker you wish to listen to. For more \"how to videos\", please visit www.harmankardon.com/wireless"},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040tgQAA"},"Title":"How much bandwidth does Google Chromecast use on an OMNI+ speaker?","Id":"ka01Y00000040tgQAA","ArticleNumber":"000006319","ArticleType":"FAQ__kav","Question__c":"How much bandwidth does Google Chromecast use on an OMNI+ speaker?","Answer__c":"For a single OMNI+ speaker an Internet connection of around 2 Mbit/s will be sufficient. When re-streaming to other OMNI+ or to 1st generation OMNI speakers using your WiFi LAN speed, with a rate of around 600 kbit/s for each speaker."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040e7QAA"},"Title":"Will my 1st generation OMNI speaker work with 2nd generation OMNI+ speakers?","Id":"ka01Y00000040e7QAA","ArticleNumber":"000005414","ArticleType":"FAQ__kav","Question__c":"Will my 1st generation OMNI speaker work with 2nd generation OMNI+ speakers?","Answer__c":"Yes, they will work together. You can link rooms containing 1st generation Omni speakers with rooms containing 2nd generation Omni speakers and listen to the same music across all of them. Since the 2nd generation has a more powerful processor, we recommend connecting external sources like AUX or Bluetooth to the 2nd generation speakers rather than the 1st generation."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wklZQAQ"},"Title":"Do the OMNI+ products support AirPlay?","Id":"ka01Y000000wklZQAQ","ArticleNumber":"000006339","ArticleType":"FAQ__kav","Question__c":"Do the OMNI+ products support AirPlay?","Answer__c":"Unfortunately not, but we are investigating if this can be added into future products."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wl0KQAQ"},"Title":"Can I rename the Bluetooth name for my OMNI+ speaker?","Id":"ka01Y000000wl0KQAQ","ArticleNumber":"000006358","ArticleType":"FAQ__kav","Question__c":"Can I rename the Bluetooth name for my OMNI+ speaker?","Answer__c":"Yes, after you have set up the speaker with the HK Controller app, the name you gave during the setup process will also be used for the Bluetooth connection."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040vSQAQ"},"Title":"In my stereo room for OMNI+, I want to play Spotify but the master speaker won't play, even though it is  indicating that it is.","Id":"ka01Y00000040vSQAQ","ArticleNumber":"000006360","ArticleType":"FAQ__kav","Question__c":"In my stereo room for OMNI+ speakers, I want to play Spotify but the master speaker won't play, even though it is  indicating that it is.","Answer__c":"Please try pressing pause and play in the Spotify music app. Both the master and slave speaker should be playing music. If that didn't help, please disconnect and reconnect the speakers power cable."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040gmQAA"},"Title":"What is the benefit of streaming over Wi-Fi compared to Bluetooth connection?","Id":"ka01Y00000040gmQAA","ArticleNumber":"000006496","ArticleType":"FAQ__kav","Question__c":"What is the benefit of streaming over Wi-Fi compared to Bluetooth connection?","Answer__c":"Using Wi-Fi allows you to listen to your music in a higher sound quality since Bluetooth protocol compresses the audio signal, where Wi-Fi data easily stream HD Audio content. Take calls without interrupting your current audio music, where Bluetooth will interrupt the stream, because it is a one-way protocol. Control your music from anywhere in the house, where Bluetooth have a limited range. Play the same music across multiple speakers and when using the newest connect features, such as Spotify Connect or Chromecast built-in, then you don't have to worry about battery life, since the devices playing is doing all the data transmission compared to Bluetooth, where it is data between source and device."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkjiQAA"},"Title":"Does Spotify Connect work via my PC/MAC application to my OMNI+ speakers?","Id":"ka01Y000000wkjiQAA","ArticleNumber":"000006330","ArticleType":"FAQ__kav","Question__c":"Does Spotify Connect work via my PC/MAC application to my OMNI+ speakers?","Answer__c":"Yes, make sure that the OMNI+ speakers and the PC/Laptop are on the same network. Next open your Spotify app and select the Connect icon, the OMNI+ speaker should be visible."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka0i0000000kC4vAAE"},"Title":"Will OMNI work with my existing equipment?","Id":"ka0i0000000kC4vAAE","ArticleNumber":"000004395","ArticleType":"FAQ__kav","Question__c":"Will OMNI work with my existing equipment?","Answer__c":"Yes. Just connect an Adapt to your existing Hi-Fi equipment or active speaker via the 3.5mm line out port to transform any speaker into a wireless speaker in the Harman Kardon Wireless HD Audio System"},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkavQAA"},"Title":"When I am using Bluetooth and I switch to the Spotify app, no music is playing.","Id":"ka01Y000000wkavQAA","ArticleNumber":"000006978","ArticleType":"FAQ__kav","Question__c":"When I am using Bluetooth and I switch to the Spotify app, no music is playing.","Answer__c":"Some Android phones may need to be disconnected from Bluetooth before you begin using Spotify Connect streaming."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkpgQAA"},"Title":"I cannot setup my speaker to a hidden SSID Wi-Fi network using Android.","Id":"ka01Y000000wkpgQAA","ArticleNumber":"000006579","ArticleType":"FAQ__kav","Question__c":"I cannot setup my speaker to a hidden SSID Wi-Fi network using Android.","Answer__c":"It is not possible to setup a speaker to a hidden SSID Wi-Fi network. Please make it visible to install your OMNI+ speakers."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040ujQAA"},"Title":"May the OMNI 50+ speaker be damaged by rain or snow, since it is splashproof?","Id":"ka01Y00000040ujQAA","ArticleNumber":"000006333","ArticleType":"FAQ__kav","Question__c":"May the OMNI 50+ speaker be damaged by rain or snow, since it is splashproof?","Answer__c":"The speaker is IPX5 certified, it can withstand direct splashes from any direction for up to 3 minutes. Although a little snow or rain won't hurt it, we do not recommend keeping the speaker outside during rain and/or snow. Also be aware of extreme hot or cold temperatures, they may be damaging."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkQMQAY"},"Title":"What is the difference between Spotify Connect and Google Chromecast?","Id":"ka01Y000000wkQMQAY","ArticleNumber":"000006303","ArticleType":"FAQ__kav","Question__c":"What is the difference between Spotify Connect and Google Chromecast?","Answer__c":"Spotify Connect can only be used with a Spotify Premium account. Google Chromecast can be used with over 200 different music apps, including Spotify. For most of these apps, a subscription is required."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkoEQAQ"},"Title":"Do Omni+ speakers offer tone control options, such as bass and treble?","Id":"ka01Y000000wkoEQAQ","ArticleNumber":"000006356","ArticleType":"FAQ__kav","Question__c":"Do Omni+ speakers offer tone control options, such as bass and treble?","Answer__c":"Not yet, we are working on adding this feature into our Harman Kardon Controller app. Most smart devices have built-in tone controls already, so any changes can be made there."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkbeQAA"},"Title":"I have a pair of OMNI+ speakers set up as a stereo pair. When I am streaming music to them, the music takes a while before playing.","Id":"ka01Y000000wkbeQAA","ArticleNumber":"000006982","ArticleType":"FAQ__kav","Question__c":"I have a pair of OMNI+ speakers set up as a stereo pair. When I am streaming music to them, the music takes a while before playing.","Answer__c":"Make sure that both speakers are using the same network technology, either Ethernet or WiFi. \r\nMixing them will increase music loading time."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040xYQAQ"},"Title":"If I buy a new Omni+ speaker, will it work with my existing Omni speakers?","Id":"ka01Y00000040xYQAQ","ArticleNumber":"000007014","ArticleType":"FAQ__kav","Question__c":"If I buy a new Omni+ speaker, will it work with my existing Omni speakers?","Answer__c":"Yes, you can use both together. The new speakers have been designed to work with the existing Omni system, however not all features from the OmniI+ series will work on the Omni speaker."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkm3QAA"},"Title":"I'm away from home, and can still see my OMNI+ speakers in the Spotify app. How is that possible?","Id":"ka01Y000000wkm3QAA","ArticleNumber":"000006341","ArticleType":"FAQ__kav","Question__c":"I'm away from home, and can still see my OMNI+ speakers in the Spotify app. How is that possible?","Answer__c":"Spotify remembers the information of your speaker, and stores it in your Spotify account. If your speaker is online somewhere else, this will be visible in the application."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkizQAA"},"Title":"I have trouble playing Google Chromecast to my OMNI+ multi-room, it won't rebroadcast the music to other speakers.","Id":"ka01Y000000wkizQAA","ArticleNumber":"000006326","ArticleType":"FAQ__kav","Question__c":"I have trouble playing Google Chromecast to my OMNI+ multi-room, it won't rebroadcast the music to other speakers.","Answer__c":"On iOS we offer WAC support, where you simply connect the speaker using the Wi-Fi settings on your iOS device. Doing so will allow playback from Google Chromecast-compatible apps. However, to use the Google Chromecast multi-room functions, you will have to group speakers using the Google Home app. You only need to do this one time."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka0i0000000kC7pAAE"},"Title":"How does it work?","Id":"ka0i0000000kC7pAAE","ArticleNumber":"000004421","ArticleType":"FAQ__kav","Question__c":"How does it work?","Answer__c":"Each speaker, adaptor and phone/tablet connects to your home Wi-Fi network, just like any other Wi-Fi produce you own. You can then stream any music from your phone/tablet to any Omni speaker or Adapt over your home network"},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wks1QAA"},"Title":"Can I use Google Chromecast with my first generation Omni speakers?","Id":"ka01Y000000wks1QAA","ArticleNumber":"000006338","ArticleType":"FAQ__kav","Question__c":"Can I use Google Chromecast with my first generation Omni speakers?","Answer__c":"No, this is a limitation from Google that requires every speaker to have a special license. First generation OMNI speakers do not have such license."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkl0QAA"},"Title":"In Google's Home app, I can create groups containing my OMNI + speakers. Is that the same as in your HK Controller app?","Id":"ka01Y000000wkl0QAA","ArticleNumber":"000006336","ArticleType":"FAQ__kav","Question__c":"In Google's Home app, I can create groups containing my OMNI + speakers. Is that the same as in your HK Controller app?","Answer__c":"They are similar, but not the same. Groups in the Google Cast app and HK Controller Apps are independent from each other."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y00000040eHQAQ"},"Title":"Are there any difference in sound compared 1st vs. 2nd generation OMNI speaker?","Id":"ka01Y00000040eHQAQ","ArticleNumber":"000005417","ArticleType":"FAQ__kav","Question__c":"Are there any difference in sound compared 1st vs. 2nd generation OMNI speaker?","Answer__c":"The 1st generation only supports music streaming up to a resolution of 96KHz/24 bit. The 2nd generation improves upon that, bringing 192HKz/24-bit lossless streaming."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka0i0000000YZw9AAG"},"Title":"SONOS now has Apple Music integration in their app. Is Harman Kardon planning to add this service too?","Id":"ka0i0000000YZw9AAG","ArticleNumber":"000005884","ArticleType":"FAQ__kav","Question__c":"SONOS now has Apple Music integration in their app. Is Harman Kardon planning to add this service too?","Answer__c":"Apple Music, like any music service, can already be used with the Omni system via Bluetooth re-streaming. First connect to any Omni speaker via Bluetooth and then re-stream to the other Omni speakers in your house with the Link button, or by grouping different rooms in the Controller app. We are looking into the possibility of adding direct support for Apple Music, so check back for updates."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka0i0000000kD6EAAU"},"Title":"I'm connected via Bluetooth, but no sound is coming out of the speaker. I am using iOS for my OMNI.","Id":"ka0i0000000kD6EAAU","ArticleNumber":"000006585","ArticleType":"FAQ__kav","Question__c":"I'm connected via Bluetooth, but no sound is coming out of the speaker. I am using iOS for my OMNI.","Answer__c":"If you recently used Chromecast-compatible music apps, and forgot to disconnect the speaker, the OMNI+ speaker will still be connected to that specific music service. As Wi-Fi streaming overrules Bluetooth transmission, the Chromecast-compatible service needs to be disconnected from the speaker before you can stream over Bluetooth. In iOS when swiping up the control panel, you will see it is connected via Bluetooth, simply because iOS does not support Chromecast in iOS control panel."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkqKQAQ"},"Title":"When playing multiple speakers through the HK Controller app, sometimes some speakers keep showing \"loading\" without any music playback.","Id":"ka01Y000000wkqKQAQ","ArticleNumber":"000006583","ArticleType":"FAQ__kav","Question__c":"When playing multiple speakers through the HK Controller app, sometimes some speakers keep showing \"loading\" without any music playback.","Answer__c":"If you have linked multiple speakers in a group, and the pause/play button is showing the \"loading\" sign, your Wi-Fi network may be unstable, or too much traffic is consuming the bandwidth. Please try to play music again, and if this does not help, then please try reducing the number of active devices on your Wi-Fi network."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wksBQAQ"},"Title":"Can a router with auto detect feature work or do I need to split up my WiFi bands for OMNI+ speakers?","Id":"ka01Y000000wksBQAQ","ArticleNumber":"000006345","ArticleType":"FAQ__kav","Question__c":"Can a router with auto detect feature work or do I need to split up my WiFi bands for OMNI+ speakers?","Answer__c":"Many newer routers with auto detect work really well. But if you experience issues with your product, we advise you to disable this feature and have two visible Wi-Fi networks (2.4 GHz and 5 GHz network)."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkpqQAA"},"Title":"I'm having trouble setting up my speaker to a Wi-Fi network with WEP encryption.","Id":"ka01Y000000wkpqQAA","ArticleNumber":"000006580","ArticleType":"FAQ__kav","Question__c":"I'm having trouble setting up my speaker to a Wi-Fi network with WEP encryption.","Answer__c":"We do not recommend using WEP encryption method, as this can leave your Wi-Fi vulnerable to outside threats. Our OMNI+ does not support this encryption type, we are supporting WPA and up."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wke4QAA"},"Title":"How does Google Chromecast work with OMNI+?","Id":"ka01Y000000wke4QAA","ArticleNumber":"000006301","ArticleType":"FAQ__kav","Question__c":"How does Google Chromecast work with OMNI+?","Answer__c":"First, your OMNI+ speakers need to be connected to your Wi-Fi network. Once connected, open any of the Chromecast-compatible music apps. Tap the Google Chromecast icon, and select the OMNI+ speaker of your choice. Then simply press Play to listen to your favorite music."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka0i0000000YZwEAAW"},"Title":"Will tracks made available offline from Apple Music be playable on the Omni system?","Id":"ka0i0000000YZwEAAW","ArticleNumber":"000005885","ArticleType":"FAQ__kav","Question__c":"Will tracks made available offline from Apple Music be playable on the Omni system?","Answer__c":"Yes, through Bluetooth restreaming. Tracks made available offline in Apple Music are DRM protected and are not playable in the Harman Kardon Controller app. To play these tracks, or any other Apple Music tracks, first connect to any Omni speaker via Bluetooth and then restream to the other Omni speakers in your house with the Link button, or by grouping different rooms in the Controller app. We are looking into the possibility of adding direct support for Apple Music, so check back for updates."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka0i0000000YZw4AAG"},"Title":"I’m subscribed to Apple Music, and I used to pay for tracks via iTunes. How can I tell the difference between my iTunes tracks and Apple music tracks?","Id":"ka0i0000000YZw4AAG","ArticleNumber":"000005883","ArticleType":"FAQ__kav","Question__c":"I’m subscribed to Apple Music, and I used to pay for tracks via iTunes. How can I tell the difference between my iTunes tracks and Apple music tracks?","Answer__c":"Tracks purchased on iTunes within the last several years are DRM-free and playable on the Harman Kardon Controller app. Tracks made available offline from Apple Music are not playable in the Harman Kardon Controller app, and must be streamed via Bluetooth. We are looking into the possibility of adding direct support for Apple Music, so check back for updates."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka0i0000000kC68AAE"},"Title":"Can OMNI stream FM radio or TV audio from one OMNI to another OMNI?","Id":"ka0i0000000kC68AAE","ArticleNumber":"000004415","ArticleType":"FAQ__kav","Question__c":"Can OMNI stream FM radio or TV audio from one OMNI to another OMNI?","Answer__c":"This is not supported at this time, but the upcoming Omni+ speakers will support Google Chromecast built-in, which has support for many Internet radio services such as TuneIn Radio."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkmXQAQ"},"Title":"I'm adjusting the volume inside a Google Chromecast-compatible music app, but the volume only changes on one of my OMNI+ speakers. Why not on the rest?","Id":"ka01Y000000wkmXQAQ","ArticleNumber":"000006343","ArticleType":"FAQ__kav","Question__c":"I'm adjusting the volume inside a Google Chromecast-compatible music app, but the volume only changes on one of my OMNI+ speakers. Why not on the rest?","Answer__c":"In the Google Chromecast-compatible apps, you can only control the volume of the speaker you are directly streaming to. If you are listening to the same music in other rooms as well through the multiroom mode, you will have to use the Harman Kardon Controller app to adjust the individual or group volume of the other speakers."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkmIQAQ"},"Title":"I'm adjusting the volume inside the Spotify app, but the volume only changes on one of my OMNI+ speakers. Why not on the rest?","Id":"ka01Y000000wkmIQAQ","ArticleNumber":"000006342","ArticleType":"FAQ__kav","Question__c":"I'm adjusting the volume inside the Spotify app, but the volume only changes on one of my OMNI+ speakers. Why not on the rest?","Answer__c":"In the Spotify app, you can only control the volume of the speaker you are directly streaming to. If you are listening to the same music in other rooms as well through the multiroom mode, you will have to use the Harman Kardon Controller app to adjust the individual or group volume of the other speakers."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkjxQAA"},"Title":"Can I use the USB charging port, while I'm charging my OMNI 50+?","Id":"ka01Y000000wkjxQAA","ArticleNumber":"000006332","ArticleType":"FAQ__kav","Question__c":"Can I use the USB charging port, while I'm charging my OMNI 50+?","Answer__c":"Yes, you can easily charge your OMNI 50+ while charging another device via USB port."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkaqQAA"},"Title":"I cannot use Bluetooth or AUX IN when pairing my OMNI+ speaker to the WiFi network.","Id":"ka01Y000000wkaqQAA","ArticleNumber":"000006977","ArticleType":"FAQ__kav","Question__c":"I cannot use Bluetooth or AUX IN when pairing my OMNI+ speaker to the WiFi network.","Answer__c":"It is not possible to use the speaker while installing it to your WiFi network.\r\nOnce you have successfully connected to the WiFi network, you can use Bluetooth and AUX again."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkalQAA"},"Title":"I am using a WiFi extender, and I have unstable connection to my OMNI+ speakers.","Id":"ka01Y000000wkalQAA","ArticleNumber":"000006976","ArticleType":"FAQ__kav","Question__c":"I am using a WiFi extender, and I have unstable connection to my OMNI+ speakers.","Answer__c":"We have a WiFi extender list that shows which ones we have tested to work with our OMNI+ system.\r\nIn any WiFi extender environment there will be limitations, and they will be listed as well."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkaHQAQ"},"Title":"I cannot adjust volume when playing music to my OMNI+ speaker?","Id":"ka01Y000000wkaHQAQ","ArticleNumber":"000006971","ArticleType":"FAQ__kav","Question__c":"I cannot adjust volume when playing music to my OMNI+ speaker, as my phone is in lock screen mode.","Answer__c":"Some third-party apps do not support volume changing when your smart device is in lock screen mode."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkubQAA"},"Title":"The room was lost after a firmware upgrade for my new OMNI speaker","Id":"ka01Y000000wkubQAA","ArticleNumber":"000007006","ArticleType":"FAQ__kav","Question__c":"The room was lost after a firmware upgrade for my new OMNI speaker, when I tried setting up a new first generation Omni speaker, what to do?","Answer__c":"If the room settings have been lost after upgrading a first generation Omni speaker, please run room setup again, and select the affected speaker(s)."},{"attributes":{"type":"FAQ__kav","url":"/services/data/v38.0/sobjects/FAQ__kav/ka01Y000000wkkgQAA"},"Title":"Can I use any OMNI+ speaker without being connected to a Wi-Fi network?","Id":"ka01Y000000wkkgQAA","ArticleNumber":"000006335","ArticleType":"FAQ__kav","Question__c":"Can I use any OMNI+ speaker without being connected to a Wi-Fi network?","Answer__c":"Yes, when out of range of your Wi-Fi network, you can use the Bluetooth or analog auxiliary connection. The OMNI 50+ has a built-in battery as well to take the speaker out of the house."}],"maxQuestionsPerPage":null,"maxPages":null}

1 Year Electronics

Products purchased online or from an authorized local retailer and under warranty may qualify for an exchange with a valid receipt.

Purchases made from an unauthorized dealer will not be eligible for exchange.

Call us: 1.800.336.4525

  • Sales and pre-sale assistance
  • Technical help
  • Parts and accessories
Omni 20 is rated 3.4 out of 5 by 27.
Rated 5 out of 5 by from Great Sound Quality from such a small package. I purchased this as a gift for my mother and she loves it. The sound quality is amazing. Sounded so well I purchased three more Harmon/ Kardon products from best buy for personal use and as a gift to my wife and niece. All of whom love it.
Date published: 2016-12-26
Rated 5 out of 5 by from simple,beautiful design. stunning sound!! I enjoy every minute listening music with this speaker. I wish I could afford another
Date published: 2016-05-31
Rated 5 out of 5 by from The bass is unmatched I really wish it didn't have to be plugged in to function, but if you can get over that downside, this speaker is amazing. It looks classy and sounds classier.
Date published: 2016-05-29
Rated 5 out of 5 by from Sound Purchased on the Black Friday sale what a great sound for the price
Date published: 2015-12-19
Rated 5 out of 5 by from Why did I uy an Onyx again? Bought both this and an Onyx. This for me and the Onyx for my fiance and I to have on the go. (We live on the shore so we go to the beach a lot). This sounds exactly like the much more expensive Onyx leaving me to wonder if it's actually worth the extra $200. They're both amazing speaker. Bass is excellent (not overpowering) and mids and highs are clear. The app could be a better though, but we don't really use that much anyways.
Date published: 2015-12-01
  • y_2017, m_11, d_22, h_3
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.3
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  • clientName_harmankardon

Hi, I have a Onyx 4 at home and I&acute;m thinking about buy a Omni 20 speaker too. My question is, It`s possible to paired this two different models (Onyx 4 and Omni 20) and use de party mode playin the same music at same time?

Asked by: Possible owner
Unfortunately the Onyx studio 4 and the Omni 20 cannot get paired together since the Onyx studio 4 uses the connect + feature which the Omni 20 does not have.
Answered by: Mario at Customer Service
Date published: 2017-11-16

I&rsquo;ve bought omni 20 for 1 year. A few days ago, i updated new version of driver of Omni 20 via Harman kardon controllers IOS.&nbsp; Now it is terrible. I can not reconnect it to HK control. A lot of noise althought i even play nothing.&nbsp; Please help.&nbsp;

Asked by: Victor123
We would like to work with you directly. Please submit a case request at https://www.harmankardon.com/contact-support.html and the Customer Service Team would be more than happy to assist you.
Answered by: Zoe at Customer Service
Date published: 2017-10-29

i bought omni 20 yesterday and i successful connected my omni 20 to my home wifi, i updated app and speaker to new version, android hk app is horrible to use, no equalizer can't click on icon, how do i activate equalizer on hk app?

Asked by: marek
We would like to work with you directly to help resolve the problem. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Answered by: Ren at Customer Service
Date published: 2017-10-17

Why hasn't Harmon/Kardon added support for Apple Music subscriptions for play over wifi? I can play them directly from the Apple Music app over wifi, but not through the controller app.. which keeps me from being able to control multiple speakers in home.

Asked by: J__lee
Unfortunately,&nbsp;Apple did not provide the added support to add Apple Music to the HK Controller App.
Answered by: Miko at Customer Service
Date published: 2017-11-12

I have bought 2xOmni 20 speakers and 1xAdapt unit to connect to my HK Soundsticks. I have had them all working for about 5 mins via my Wi-fi and various apps on different phones and networks until they keep cutting out. &nbsp;Help please!!

Asked by: ScottH
Dear ScottH, We are sorry to hear about your problems. We will contact you directly to help you get a better experience.
Answered by: Danny HARMAN
Date published: 2017-10-17

Not 1 year of use, it has distortion sound when I didn't raise the volume. Tried switching power point, seems to work fine awhile and back to the problem. Tried to switch the audio cable or linking bluetooth also same. Reset don't work. Pls help

Asked by: Joce
We are sorry to hear about what you are experiencing with the OMNI 20. We noticed that you are located in Singapore,please submit a case request at support.apac@harman.com and the Customer Service team will be more than happy to further assist you.
Answered by: Jay at Customer Service
Date published: 2017-10-17

I've been looking at the Only 3, which are showing up all over discounted to about $130. &nbsp;In customer reviews many people are having problems. &nbsp;Are these first quality or do they have problems? Thanks. Dave Loebach

Asked by: Dave8850
Our products have undergone numerous testing by the best sound engineers to make sure they produce quality sound, which the Harman brand is known for. If you have any other questions or concerns about our product, please submit a case at www.harmankardon.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Answered by: Joe G at Customer Service
Date published: 2017-10-17

I just bought a HK OMNI 20 speaker a year ago. Now i found that when i increase volume to around 80%, the speaker will come out some noise like the speaker crack sound when the songs with strong bass. Isn't it can't support strong bass?

Asked by: Faradayko
That is normal. Driving too much bass on high volume levels to the OMNI 20, or to any speaker in general, causes distortion and is usually a sign to lower down your volume. If you are using an EQ to boost bass, please set it to flat. This should minimize the distortion at louder volumes.
Answered by: Joe G at Customer Service
Date published: 2017-10-17
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