Harman Kardon Citation Bar

{"searchRecords":[{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SZk8QAG"},"Title":"WiFi Speakers: Using speaker without Voice Assistant","Id":"ka21Y000000SZk8QAG","ArticleNumber":"000012359","Question__c":"Can the speaker be used with Bluetooth without setting up Voice Assistant?","Answer__c":"JBL Playlist: \r\nYes, it can be used with Bluetooth out of the box, and also Chromecast (setup is done via Google Home, but speaker does not have Google Assistant built-in)\r\n\r\nJBL Link Bar: \r\nYes, it can be used with Bluetooth and Chromecast after setting the bar up with a Google account - choosing not to activate the Google Assistant.\r\n\r\nJBL Link Music: \r\nNo, this speaker requires setup via Google Home\r\n\r\nJBL Link Portable: \r\nNo, this speaker requires setup via Google Home\r\n\r\nHarman Kardon Citation series: \r\nNo, this speaker requires setup via Google Home\r\n\r\nHarman Kardon Allure: \r\nYes, Bluetooth is available from factory settings. Every time it is powered on and off, the speaker will say \"Now in setup mode, follow the instructions in the Harman Kardon Alexa App.\"\r\n\r\nHarman Kardon Allure Portable: \r\nYes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards.\r\n\r\nHarman Kardon Astra:\r\nYes, Bluetooth will be available after initial setup in the Harman Kardon Alexa App. This means that you have to log in with your Amazon account at first, and if you do not want to use the Alexa assistant, log out of you Amazon account afterwards.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SZaRQAW"},"Title":"HK Citation: Recording conversation","Id":"ka21Y000000SZaRQAW","ArticleNumber":"000008776","Question__c":"Does the Citation speaker record all my conversations?","Answer__c":"No, the Citation speaker does not store any conversations, it listens only for a few seconds and then deletes the file. Only when using \"OK, Google\" or \"Hey, Google\" will it start recording your question in order for Google Assistant to fulfill your request. You can always delete all your recordings via \"My activity\" settings under your Google Account.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SZabQAG"},"Title":"HK CITATION: Programmable Presets","Id":"ka21Y000000SZabQAG","ArticleNumber":"000010831","Question__c":"How to create and add Presets?","Answer__c":"In our latest update for Citation, we added a couple of new features.
We are going to talk about our new programmable preset feature.

With this feature, you can add a voice command such as "Turn off the lights in the Bedroom" or "Play my playlist Rock road classic" without using your voice.
Once you have recorded the action, you will see an icon on your Citation display. Tap on this specific recorded command, and the Citation will do all the magic for you!

Enough of what it can do, let us create a preset:\n

1. Scroll down on your Citation Display to you see "Voice presets."
2. Press on the + sign.
3. Say your command: Play Radio FM\n\t
   1. Do not use "Hey or OK, Google at this point."
   \n\t
4. Press the "V" icon after the command is finished.
5. Select an icon.
6. Your Preset is now ready, tap it to give it a try.

\nTo delete any presets.\n\n

• Press and hold down the preset.
• A menu will appear, hit the "TRASHCAN" icon.

","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SZagQAG"},"Title":"HK CITATION: Removing Towers from Surround setup","Id":"ka21Y000000SZagQAG","ArticleNumber":"000009669","Question__c":"How to remove Citation Towers from a Surround setup and reinstalling them again?","Answer__c":"Perform a factory reset on the Citation Tower speakers by pressing and holding the reset button on the back panel for 5 seconds.\r\nAfter the reset you can now select \"Music\" to set up the Tower speakers to your WiFi network.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SZZbQAO"},"Title":"HK CITATION: Set up Airplay without Google Assistant - iOS WAC","Id":"ka21Y000000SZZbQAO","ArticleNumber":"000012354","Question__c":"How to set up Airplay without Google Assistant","Answer__c":"The Citation product with Airplay 2, use an iOS feature named Wireless Accessory Configuration (WAC), which is the easiest way to set up Wi-Fi for iPhone users. If you want to set up AirPlay with WAC and set up Google Assistant later, you can follow the below instructions.\n

1. Go into the Wi-Fi settings on the iPhone/iPad
2. Select the speaker you want to set up AirPlay under “SET UP NEW AIRPLAY SPEAKER...” on the lower part of the display.
3. Choose the Wi-Fi network you want to connect this speaker to, then press Next. This should normally be the same network your phone is connected to, which will appear as the default option.
4. The speaker will connect to the Wi-Fi network. Press Done to finish the setup.
5. After setup is successful. You can tap the Airplay symbol in Control Center or from your favorite audio streaming app to use AirPlay from your iPhone and iPad.

\nNote:\n\n

• If you don’t see the correct Wi-Fi network, make sure that the speaker is in range of the Wi-Fi router or access point.
• If your iPhone or iPad has never connected to this Wi-Fi network before, you will need to enter the Wi-Fi password at this time. Most users will not need to enter this password.
• If you cannot see your speaker under “SET UP NEW AIRPLAY SPEAKER...”, unplug and plug in power again to start it again.
• About streaming music from Apple TV, iTunes and Mac, you can visit https://support.apple.com/HT202809 for more information.

","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SZalQAG"},"Title":"HK Citation: BAR not responding to voice","Id":"ka21Y000000SZalQAG","ArticleNumber":"000008784","Question__c":"I am using AUX-in, Optical, or HDMI with my Citation soundbar, and Google Voice Assistant does not respond. How can I use Google Voice Assistant?","Answer__c":"Use the Google Voice Assistant button on your Citation soundbar remote control when using these inputs HDMI, AUX or Optical. When you press this button, the current volume level will temporarily decrease and the Google Voice Assistant will begin listening for your command. \r\nThe reason you need to use the remote control is that Google Assistant does not support Multi-channel audio from your source device (TV, BlueRay Player or TV-BOX) and therefore the mic is automatically muted unless the Google Voice Assistant button is pressed.\r\nThis may be different in the future with new software updates.\r\n\r\nGoogle Voice Assistant is always listening when streaming music over Wi-Fi or Bluetooth.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SZlwQAG"},"Title":"HK Citation: 4 Amber LEDS","Id":"ka21Y000000SZlwQAG","ArticleNumber":"000008757","Question__c":"The 4 LED dots change to amber on my Citation speaker. What does this mean?","Answer__c":"The amber LED lights indicate that the microphone is muted and the Google Assistant will not react to any voice keywords until the microphone is unmuted.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SZYTQA4"},"Title":"HK CITATION: Frequency response for speakers","Id":"ka21Y000000SZYTQA4","ArticleNumber":"000010972","Question__c":"What is the Frequency response of the Citation series?","Answer__c":"The Frequency response for the Citation series, except the subwoofer, is 50Hz to 20Khz.
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